Note fondée sur 499 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024
Friendly staff.
Commentaires de Gestion de l’hôtel
30 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Gustavo! Thank you for your feedback! We’re delighted to hear that you found our staff to be friendly. We look forward to welcoming you back to Quality Inn & Suites Hammond in Indiana for another great stay!
par un voyageur
Publié le 4 août 2024 sur Expedia
Good for the price
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Debora! Thank you for your feedback! We're glad to hear that you found our hotel to be a good value for the price. We appreciate your review and look forward to welcoming you back to Quality Inn & Suites Hammond in Indiana for another pleasant stay soon!
par un voyageur de Montevideo
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Jason! Thank you for your feedback. We’re glad to hear that there were aspects of your stay that you found satisfactory. We apologize for any areas that did not meet your expectations. Your comments are important to us, and we will use them to enhance our services. We look forward to providing you with a better experience next time.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Toni! Thank you for the perfect 5 out of 5 rating! We’re delighted to hear that you had such a fantastic experience at Quality Inn & Suites Hammond in Indiana. Your satisfaction is our top priority, and we’re thrilled that we can meet your expectations. We look forward to welcoming you back soon for another great stay!
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Lakeisha! Thank you for the perfect 10 out of 10 rating! We’re thrilled to hear that you had an exceptional experience at Quality Inn & Suites Hammond. Your satisfaction is incredibly important to us, and we’re delighted that we could exceed your expectations. We look forward to welcoming you back soon for another outstanding stay!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Thank you, Rodolfo, for sharing your concerns. We regret that your stay did not meet the high standards we strive for. We take all feedback seriously and will investigate the issues you’ve highlighted to ensure improvements are made. We hope you’ll give us another chance to offer a more satisfying experience in the future.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Good clean safe
Willful go again
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Kelly! Thank you for your review! We're glad to hear that you found our property clean, safe, and good overall. We look forward to welcoming you back to Quality Inn & Suites Hammond in Indiana for another great stay soon!
par un voyageur
Publié le 25 juill. 2024 sur Expedia
My fiancé actually enjoyed the quietness
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Bernice! Thank you for your wonderful review! We're thrilled to hear that both you and your fiancé enjoyed the quietness during your stay. Your comfort is important to us, and we look forward to welcoming you back to Quality Inn & Suites Hammond in Indiana for another relaxing visit soon!
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Great job
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Nate! Thank you for your feedback! We're pleased to hear that you think we did a great job. If there's anything specific you feel could enhance your experience further, please let us know. We look forward to welcoming you back to Quality Inn & Suites Hammond for another excellent stay soon!
par un voyageur
Publié le 15 juill. 2024 sur Expedia
The rating read 7.2 and good. But it’s old, dirty old carpeting, stinky musty room, bathroom shower didn’t drain. The bed was comfortable and slept well. I probably wouldn’t complain if it cost what it’s worth but it was overpriced.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Amy! Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay and appreciate your candid comments.We regret that you found our property to be old with dirty carpeting and a musty smell in the room. Providing a clean and comfortable environment for our guests is important to us, and we apologize for falling short of your expectations in this regard. Your feedback will be shared with our management team to address these issues and ensure improvements are made.We are glad to hear that you found the bed comfortable and were able to sleep well. However, we apologize if you felt the room was overpriced given the experience you had. We continually evaluate our pricing to ensure it reflects the value and quality of our accommodations.We appreciate your feedback, as it helps us identify areas for improvement. If there is anything else we can do to address your concerns, or if you would like to discuss your stay further, please feel free to contact our management directly.We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
