Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,1 Service et personnel
2,5 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Excellent place to stay
par un voyageur
Publié le 12 août 2024 sur Hotels
The room was clean. Thank you. It did look like a new effort is underway as there was a good window airconditioner and new looking TV and internet hook up. The unit is in bad need of updating. The room smelled of air freshener and the windows don't open. There were no screens. The bed would be fine but seemed to have a plastic mattress cover on it and was uncomfortable that way. The wires for the TV and internet were just closed in the closet door with exposed plumbing shut off valves that looked fragile. The kitchen sink is chipped. The windows were filthy on the outside. weather stripping on the door is torn and lost its shape, there is a power strip nailed to the wall at head level to plug in a microwave on the shelf. There is no bed side lamp. The dock is missing planks and lawn was not mowed. It has a great location and the room size, while small could have worked. The outdatedness, and condition of the room with cracked walls, missing molding etc just needs attention. The deal breaker was the smell and the plastic on the mattress. I did not stay the second night I was booked.
par un voyageur
Publié le 27 août 2023 sur Expedia
It was self check in, I was assured when speaking to someone on Thursday there would be towels, shampoo, soap,etc. the shampoo and soap dispensers were bone dry. We were the only guests there, it looked like it wasn’t even open. The towels were threadbare, we had one roll of toilet paper. The exterior lock looked didn’t have a deadbolt and the door barely shut. There was an old wreck of a camper parked in front, and the blind on the window was broken. It wouldn’t go down. It was a last resort because nothing else was available but the rating on Expedia is a joke.
par un voyageur
Publié le 2 août 2023 sur Expedia
Property was very dated and dirty. The bathroom was filthy and smelt like urine and there was mouse droppings in the kitchen drawers and cabinets. I would not recommend this property. The area was actually nice.
par un voyageur
Publié le 9 juin 2023 sur Expedia
Excelent place to stay
Commentaires de Gestion de l’hôtel
16 juin 2023 par The Lakeside Lodge Team, Gestion de l’hôtel
Thank you so much for your review! We strive to provide the best guest experience so everyone can enjoy the beautiful serenity of Black Lake. We hope to have you guys come again as future guests!
par un voyageur
Get away and relax.
Publié le 12 oct. 2022 sur HotelsOlder cabin but clean and cozy. if you want a 5 star this is not it. If you want your moneys worth this is the place. I liked it a bunch, owners communicated check in via phone the night before and everything was set. I needed a get away for myself and fished right off the docks and it was constant perch & panfish.
Commentaires de Gestion de l’hôtel
17 oct. 2022 par The Lakeside Lodge Team, Gestion de l’hôtel
Thank you so much for your review! We strive to provide guests with clean and self-sustaining efficiencies so that they may have a relaxing vacation. And we are glad you were able to get some much needed fishing time. We hope to have you as a future guest for your vacation needs. Have a great rest of your year!
par un voyageur
Publié le 2 août 2022 sur Hotels
The cabin was clean. In order to talk to anyone, you had to leave a message and they would usually get back to you within a couple of hours. The bathroom is very small, one of the doors did not close all the way.
Commentaires de Gestion de l’hôtel
6 sept. 2022 par The Lakeside Lodge Team, Gestion de l’hôtel
Thank you for your feedback! We are terribly sorry about the delay in response during your trip. We will be working on fixing this and avoid mistakes like this for the future. Again, thank you so much and have a wonderful summer!
par un voyageur
Publié le 19 juill. 2022 sur Hotels
Its a horrible place not reccomend even if they offer to you its free for you its horrible the windows are ve a bugs houses the blankets are alot off hair the matters are trash if you bookna two room so called a suite its only one air conditioner to cool both rooms AIR conditioner turn on and after 5 to 7 mins trip the lady staff who magage property is lying dnt trust on these people trust me just a waste of time and book a new room at other place is very high dnt take chance to book this place no privacy even the door has no locks the cleaning lady if you see on the spot she can open the the door from behind the window get inside the room.and open for you
Commentaires de Gestion de l’hôtel
19 juill. 2022 par The Lakeside Lodge Team, Gestion de l’hôtel
Hello! This is a very false statement. It seems like you and your family was under the impression that this was a corporate hotel similar to the Holiday Inn but it is a fishing lodge. The lodge receives pest control treatment every week and the air conditioner cools all the rooms as they are relatively small units. All doors contain locks and you can lock the windows from the inside if you wish to do so. Also, the blankets provided are wool blankets that are cleaned efficiently through the wash with two cycles. It was an odd situation when you asked for an upgrade and thought we owned multiple hotels. We are disheartened at the false review but we will take this experience to make sure people are aware that they booked a fishing lodge. Thank you again!
par un voyageur
Publié le 11 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2022 par The Lakeside Lodge Team, Gestion de l’hôtel
Hello,
We understand that you guys were confused and did not realize you booked a fishing lodge for your stay. Unfortunately, we only have the fishing lodge and could not provide any other accommodations but we hope you guys enjoyed your stay in one of the usual corporate hotels that were nearby.
par un voyageur
These owners are great!
Publié le 5 juill. 2022 sur HotelsAlthough this trip started off a little rocky on arrival, the owner was very helpful, friendly and accommodating once we were able to inform him and his daughter of the issues we had. They even upgraded us for no extra charge to another one of their properties to ensure we were happy with our experience at their properties! Great people and great customer service, with amazing views! Would recommend their properties!
Commentaires de Gestion de l’hôtel
12 juill. 2022 par The Lakeside Lodge Team, Gestion de l’hôtel
We are glad we were able to accomodate you and your family! Thank you for the feedback and we will use this to constantly improve the facility for our guests enjoyment. We hope to have you with us in the future whether it is with The Lakeside Lodge or our sister properties. Thank you!
