Ratings based on 921 Guest Reviews
Hear it directly from our travellers
2.8 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Hell
Posted Aug. 7, 2024 on HotelsDrug roach the dirtiest bathroom Mess all over the bathroom not just the toilet. Was a shelter for homeless
Comment from Hotel Management
Aug. 9, 2024 by Manager, Hotel Management
Hello Karle, We appreciate your feedback and take cleanliness very seriously. We encourage guests to inform staff immediately so that issues can be addressed promptly. Your concerns will be shared with the team for future improvements.
by A traveller
And the amount being charged wasn't worth it
Posted Aug. 3, 2024 on HotelsNot great had roaches aggressive staff even after paying for stay knocking on the door harassing me to pay even though I already had the shower wouldn't turn on the tub would not drain and nothing was done waste of time and money it was convenient for traveling to my job was the only upside that I have experienced
Comment from Hotel Management
Aug. 3, 2024 by Manager, Hotel Management
Hello Aniyah,We apologize for any inconveniences during your stay. Please reach out to our management team directly to address your concerns further. Thank you for sharing your feedback with us, as we strive to improve our guests' experiences.
by A traveller
Posted Aug. 3, 2024 on Hotels
Comment from Hotel Management
Aug. 6, 2024 by Manager, Hotel Management
Hello Amanda,We are delighted to hear that you had a fantastic experience with us! If you have any more comments or suggestions, please feel free to contact us directly. We look forward to welcoming you back soon!
by A traveller
Posted Aug. 2, 2024 on Expedia
The location is convenient for the things we were interested in doing, however, the room was infested with roaches.
Comment from Hotel Management
Aug. 3, 2024 by Manager, Hotel Management
Hello Shaina,We appreciate your feedback regarding the hotel's location and apologize for any inconvenience caused by pests. Rest assured, we take cleanliness and pest control seriously to ensure a comfortable stay for all guests. Your concerns will be shared with our team for further review and improvement.
by A traveller
Posted Jul. 30, 2024 on Hotels
Comment from Hotel Management
Jul. 31, 2024 by Manager, Hotel Management
Hello Damon,We're thrilled to hear you had a great stay with us! If there's anything we can do to make your next visit even better, please don't hesitate to reach out. We look forward to welcoming you back soon!
by A traveller
Posted Jul. 29, 2024 on Hotels
Comment from Hotel Management
Aug. 1, 2024 by Manager, Hotel Management
Hello Aniyah, We're sorry to hear that your experience fell short of expectations. Please don't hesitate to contact us directly to discuss any concerns you may have. We value your feedback and hope to welcome you back for an improved stay.
by A traveller
Posted Jul. 29, 2024 on Hotels
Comment from Hotel Management
Jul. 31, 2024 by Manager, Hotel Management
Hello Aniyah, We're sorry to hear your stay was not perfect. Please feel free to reach out to us with any feedback you may have from your experience. We look forward to hearing from you.
by A traveller
Posted Jul. 29, 2024 on Expedia
The room is outdated. bed,pillows(small) and furniture old.
Comment from Hotel Management
Jul. 31, 2024 by Manager, Hotel Management
Hello Marcel, We appreciate your feedback on the room amenities and will share your comments with our team for future improvements. If you have any further concerns, please don't hesitate to reach out to our management team.
by A traveller
Posted Jul. 24, 2024 on Expedia
Comment from Hotel Management
Jul. 26, 2024 by Manager, Hotel Management
Hello Joseph,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.
by A traveller
Posted Jul. 23, 2024 on Hotels
I only stay one night I had to leave the next day around 10 am had an emergency I put I checked out early but I didn’t receive nothing back
Comment from Hotel Management
Jul. 24, 2024 by Manager, Hotel Management
Hello Rochelle, We're sorry to hear about your emergency and thank you for notifying us of your early check-out. For any concerns regarding your billing or receipt, please reach out to our management team directly who will be able to assist you further.
