Note fondée sur 429 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
2,9 Service et personnel
2,9 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Ian de Montréal
Publié le 29 juill. 2016 sur Hotels
Bien que propre, l'hôtel demanderais un peu d'amour et beaucoup de rénovations. On y va pour le prix et la propreté, sinon on choisi un autre hôtel
par un voyageur
Revolting
Publié le 1 sept. 2024 sur HotelsJust awful. This place is disgusting. Nobody at the desk, smelled of smoke and paraphernalia, and the oldest profession in a prom dress in the lobby, "NO PROM"
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Manager, Gestion de l’hôtel
Hello Darlene, We're sorry to hear about your experience. Guest feedback is important to us for improvement. Please contact our management team directly to discuss your concerns further.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Michael,We are delighted to hear that you had a positive experience during your stay with us. Should you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon for another enjoyable visit!
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello Natasha, We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us directly with any specific feedback you'd like to share so we can address any concerns. We hope to have the opportunity to welcome you back in the future.
par un voyageur
Basic stay
Publié le 18 août 2024 sur HotelsBasic stay just sleep
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Laurie, We appreciate your feedback on your recent stay. If you would like to discuss your experience further, please do not hesitate to contact our management team.
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Kavel,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any specific feedback you would like to share so we can address any issues. We value your input and would love the opportunity to make it right.
par un voyageur
Place to stay
Publié le 28 juill. 2024 sur HotelsExcellent accommodations.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Coretta,We are delighted to hear that you enjoyed your stay with us. If you have any further feedback or suggestions, we would love to hear from you. We hope to welcome you back in the future for another enjoyable experience.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Staff doesn’t check for trash or if linen needs to be changed out. If you ask they have an attitude because you want fresh towels and washcloths each day, they refuse to come and check the bed linen, you have to strip the beds yourself and take it to the front desk to have it changed. Breakfast is a protein bar and apple or orange juice that tastes like water and there may be coffee depends on who is working. Overall the costs is too much for the service you receive, I’ll never go back
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Endiah, We apologize for any inconvenience you experienced during your stay. Our housekeeping procedures are in place to respect guests' privacy but we appreciate your feedback. As for breakfast, we try to provide a variety for different preferences. Your comments will be shared with our team for improvement. Please contact our management with any further concerns.
par un voyageur de hampton
Publié le 26 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello erick,We are enlivened to hear that you had a fantastic stay with us! We hope to welcome you back soon for another incredible experience.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Cons: Breakfast consisted of a bar and coffee. Room has not been cleaned up during our stay (we stayed for 3 nights). Towels and sheets were stained. Our non-smoking room had a smell.
Commentaires de Gestion de l’hôtel
26 juin 2024 par Manager, Gestion de l’hôtel
Hello Tatyana, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We encourage guests to reach out to the management team directly to address any concerns during their time at the hotel. Your comments have been noted, and we will make sure to share them with the appropriate departments for improvement.
