Ratings based on 384 Guest Reviews

Hear it directly from our travellers
3.6 out of 5
67% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Aug. 5, 2024 on Expedia
The room was dark, damp, and dirty. When we arrived, it was like driving onto the set for a horror movie. I was so disappointed; I stayed here decades ago and it was wonderful. Do not stay at the Hancock Motel!
Comment from Hotel Management
Sep. 5, 2024 by Marie, Hotel Management
We are certainly appreciative to the fact that you stayed with us. We hear you and will work towards earning the best score from you next time. Feedback is appreciated!
3 out of 5
by A traveller

Posted Aug. 4, 2024 on Hotels
The bed was way too soft for us.
Comment from Hotel Management
Sep. 5, 2024 by Marie, Hotel Management
Thank you for letting us know. You bet this will help management.
3 out of 5
by A traveller

Posted Aug. 1, 2024 on Hotels
Comment from Hotel Management
Sep. 5, 2024 by Marie , Hotel Management
We hope you enjoyed your stay with us. Management will definitely use your feedback to improve. We are listening
5 out of 5
by A traveller

Posted Jul. 29, 2024 on Expedia
I enjoy staying here because it's very accommodating for the price. It's comfortable and clean each time and the staff is very polite.
Comment from Hotel Management
Sep. 5, 2024 by Marie , Hotel Management
Excellent! Thank you. We are pleased to hear that enjoyed your stay.
3 out of 5
by A traveller

Posted Jul. 25, 2024 on Expedia
You go here because you have no better options
Comment from Hotel Management
Sep. 5, 2024 by Marie , Hotel Management
Oh wow. We hear you. We will use your feedback to improve. Thank you
4 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 24, 2024 on Expedia
5 out of 5
by A traveller

Posted Jul. 17, 2024 on Expedia
The accommodation had enough space for two people to stretch out.
Comment from Hotel Management
Sep. 5, 2024 by Marie , Hotel Management
Okay. Thank you so much. We hope to see you again.
4 out of 5
by A traveller

Posted Jul. 12, 2024 on Expedia
Older motel, clean, comfortable.
5 out of 5
by A traveller

Posted Jul. 9, 2024 on Expedia
We were cycling the C&O canal and stayed here for a night. It's a real old-school motel. A little dated but clean, everything works, and good value for money.
Comment from Hotel Management
Sep. 5, 2024 by Marie , Hotel Management
Great. We hear you. We hope you stay with us again.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 5, 2024 on Expedia