Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
5,0 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Pool Suite ChiangMai, Gestion de l’hôtel
Thank you for your review...Our special guests.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Very beautiful and comfortable suite with personal pool. This has a small kitchen but has no plates, bowls, eating or cooking utensils? Should at least have bottle opener/cork screw for romatic drinks. This is good for secluded retreat. Not good area if you want to walk and shop and eat and drink. Nowhere to walk to. Last morning water too low to take shower??? I think isolated event. Not normal. Very nice place to stay for seclusion and romance.
par un voyageur
Publié le 18 déc. 2023 sur Hotels
par un voyageur
Publié le 5 déc. 2023 sur Expedia
The jaccuzi room has absolutely no outdoor area or access to a swimming pool. The bed we had was uncomfotable. We upgraded to a pool suite it was fantastic, bed was better and very spacious.
par un voyageur
Publié le 5 déc. 2023 sur Expedia
This is a lovely hotel in a very quiet location. Room was a good size, beds are comfy, the shower is good & it’s very clean. But it’s too far from the city, we found it hard to get transport to & from the hotel. The different taxi we used would drop us at the wrong place or the driver would get lost going to the hotel. Each trip would cost between 200-400 baht one way which is still cheap when converted but adds up nonetheless. We were unable to utilise the hotel pick up options for the tours & activities as we were outside their pickup zones. I would recommend staying here if you have your own transport available. We got a balcony room with a rural view, stayed 3 nights. They do charge 500 baht security fee which we weren’t told about when I called to make sure we could check in late. We were able to check in at 12am but the security guard was trying to make us give him cash before showing us to our room. He didn’t speak English and we didn’t speak Thai so he took us to the room & we sorted it out at reception in the morning. They did physically check the room before we checked out & we got the deposit refunded. In the room itself there no plates, cutlery, pots, pans, or utensils. There is an electric jug, microwave, 2 element stove, small cups & glasses. They do have a mini bar but be aware that you do have to pay for the water as well. The staff we interacted with were friendly but it was hard to communicate effectively - not ideal as tourists.
par un voyageur
Publié le 4 déc. 2023 sur Expedia
Nice jacuzzi suite.
par un voyageur
Publié le 6 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
8 févr. 2020 par Opor, Gestion de l’hôtel
Dear Value guest, I would personally like to thank you for taking the time to review us regarding to your recent stay at our Pool Suite Chiang Mai. Your valued feedback will help us improve our performance and attain our objective which is to thoroughly delight all our guests. It is always a pleasure to receive positive feedback. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more pleasurable experience. Yours sincerely, Hotel Management
par un voyageur
Publié le 11 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2019 par RSVN Team, Gestion de l’hôtel
Dear Value guest, We very much appreciate your comments regarding your stay at Pool Suite Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team Pool Suite Chiang Mai
par un voyageur
Publié le 23 sept. 2019 sur Expedia
Very friendly and helpful staff. Great place to relax :)
Commentaires de Gestion de l’hôtel
23 sept. 2019 par Opor, Gestion de l’hôtel
Dear Value guest, I would personally like to thank you for taking the time to review us regarding to your recent stay at our Pool Suite Chiang Mai. Your valued feedback will help us improve our performance and attain our objective which is to thoroughly delight all our guests. It is always a pleasure to receive positive feedback. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more pleasurable experience. Yours sincerely, Hotel Management
par un voyageur
Publié le 19 juin 2019 sur Expedia
沒有餐廳，早餐不是自助式，沒有Spa, 可以說除了房間什麼設施也沒有！
前一天到櫃檯預訂明天附近Spa, 說會給我Spa Menu 放在房間給我看，他們沒有做到！到了當日預訂Spa，櫃枱先說沒有位，要等一小時！我說你不早點跟我說待我自己安排！櫃枱オ立即安排一個非常普通按摩店不是做Spa地方給我！
Commentaires de Gestion de l’hôtel
1 nov. 2019 par Opor, Gestion de l’hôtel
Dear Value guest, I would personally like to thank you for taking the time to review us regarding to your recent stay at our Pool Suite Chiang Mai. Your valued feedback will help us improve our performance and attain our objective which is to thoroughly delight all our guests. It is always a pleasure to receive positive feedback. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more pleasurable experience. Yours sincerely, Hotel Management
