Note fondée sur 54 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Difficile à trouver
Publié le 7 nov. 2018 sur HotelsHébergement type bungalow un peu vétuste, salle de bain nécessitant quelques travaux, connexion wifi très limitée mais cela est dû au manque d'infrastructures de l'île, petit déjeuner en supplément, situé à 20/30 minutes de marche du centre d'Hagan Roa et à 15/20 minutes à pied de l'aéroport. Le gros point négatif : très difficile à trouver, situé au fond d'une route en terre sans panneau ni signalisation, impossible à emprunter si l'on vient à pied de l'aéroport avec des bagages à faire rouler.
par un voyageur
Mitigé
Publié le 14 août 2018 sur ExpediaAccueil : peu chaleureux
Chambre : grande avec rangements ,
lit moyennement confortable , coqs à proximités qui font de bruit quasiment nuit et jour.
Salle de bain : tres bien , eau chaude
Extérieur : petite table sympathique
Localisation : rien autour, loin de tout (15-20min de la rue principale), pas très loin de l'aéroport (5min en taxi , faisable à pieds)
Services : possibilité de laver + sécher ses affaires pour 10 000 pesos. Cependant demandez bien combien de machines ils vont faire avec vos habits car sans nous prévenir ils ont voulu nous en facturer deux (finalement non car nous avons râlé)
par un voyageur
Publié le 11 mai 2018 sur Hotels
Hôtel simple, accueillant, reposant, mais un peu éloigné du centre à pied. Le personnel de la réception est disponible et compréhensif. Je conseille. Bon rapport qualité/prix.
par Sylvie de St-H
Publié le 15 mars 2016 sur Hotels
Le propriéraire vient vous chercher à l'aéroport, surveillez.
Il parle espagnol anglais et français.
Il donne les explications pour ce qu'ip y a à faire et voir
par un voyageur
Muy buen servicio
Publié le 22 août 2024 sur HotelsMuy bien, tienen TV con Internet, un microondas, nevera, secador... el host Antoine muy hospitalitario y atento. Gente muy encantadora y acogedora.
Commentaires de Gestion de l’hôtel
22 août 2024 par Antoine, Gestion de l’hôtel
Estimada Alicia,Muchas gracias por compartir su experiencia en Hotel ATAVAI con otros viajeros.Muchas gracias por haber tomado su tiempo para escribir esta reseña.Fue un real placer hacer nuestro posible por hacerles sentirse en familia, con harto cariño y afecto.Esperemos que pronto volverán, aún con más familia.Las estaremos esperando para repetir y aún superar nuestra mejor atención.Saludos muy afectuosos y muchísimas gracias por su opinión de nuestro establecimiento, de nuestro cariño, atención, del confort ofrecido, la limpieza, que refleja ciertamente los esfuerzos que hacemos para satisfacer todas las necesidades de nuestros huespedes.Lolita y Antoine, dirección del Hotel Atavai, Rapa Nui.
par un voyageur
Publié le 14 juin 2024 sur Expedia
I was not informed that I would be met at the airport although others had been.
The shower operated backwards and the hot water only ran for a few seconds before going cold again. Having NOT met me at the airport I was surprised that they did not want to run me to the harbour
Commentaires de Gestion de l’hôtel
15 juin 2024 par Antoine, Gestion de l’hôtel
Dear Guest,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa, comfortable rooms ( perfect tranquility for relaxing after a day of adventure on the island), and we offer a free pick-up too. What a great whopper! I asked you several times about your flight number, and you knew perfectly that I went to pick-up you at airport. I waited for you at airport until ultimate passenger, but you went by yourself. Others guests went with us, and not you, but, only because of you.About shower, we told you to use it by the wrong side, on the right instead of left, it was easy to understand it, but you didn’t want to.About our free transfer from and to the airport, only on our schedule, and we never offered to drop you to harbour.We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit, welcome againLolita and Antoine, the Direction of Hotel Atavai Rapa Nui.
par un voyageur
Publié le 1 avr. 2024 sur Hotels
Then did't support breakfast service.
It's hard to check in after 13:30
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Antoine, Gestion de l’hôtel
Dear Guest,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).About breakfast, it’s easy, you book it and we serve it. About late check-in, it’s easy too, but we prefer to know it before too. Anyway, you arrived very late but staff friendly did your check-in.We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit, welcome againLolita and Antoine, the Direction of Hotel Atavai Rapa Nui.
par un voyageur
Publié le 31 mars 2024 sur Expedia
This is a small, family-run hotel. The setting is a little rustic, but so is all of Rapa Nui. The room was perfect for one or two people. It is a 15 min walk to the town. There is ample parking for cars. It is quiet (except for a few chickens -- island life). The owner picked me up at the airport, and drove me back a few days later. A safe, clean, reliable place to stay at a good price.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Antoine, Gestion de l’hôtel
Dear Guest,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit, welcome againLolita and Antoine, the Direction of Hotel Atavai Rapa Nui.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Room was clean enough, but woke up the first morning covered in bug bites that I can only assume were from bed bugs, as more appeared each day and there were no mosquitos or anything around. There are also some very aggressive dogs in the area if you are walking, they snapped and bit at me when I was trying to walk on the road the hotel is located on
Commentaires de Gestion de l’hôtel
16 mars 2024 par Antoine, Gestion de l’hôtel
Dear Guest,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).We are very sorry about dogs everywhere on the island. You are right, I apologize about it. What is more, at check-out, I offered to you a free transfer to the airport, but you preferred go walking, I believe you, but I can’t understand you that you preferred walk, instead of going by car with us, in a”risky” place to be snapped by dangerous dogs. Anyway, a quite and safe place, far enough from cars and motorbikes noises. About bed bugs you are wrong, there is no bed bugs on the island. Furthermore, in your room, the bed and the mattress are news, sheets news too. It’s possible that mosquitoes bite you outside the hotel, on tours. We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit.Lolita and Antoine, the Direction of Hotel Atavai Rapa Nui.
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Nice people
Free airport pickup’s
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Antoine, Gestion de l’hôtel
Dear Guest,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa, comfortable rooms ( perfect tranquility for relaxing after a day of adventure on the island), and we offer a free pick-up too.We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit, welcome againLolita and Antoine, the Direction of Hotel Atavai Rapa Nui.
