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Four Seasons Hotel Hangzhou At Hangzhou Centre

5.0 star property
5-star luxury hotel near Wulin Square, connected to a shopping center

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Photo gallery for Four Seasons Hotel Hangzhou At Hangzhou Centre

Indoor pool
Restaurant
Indoor pool
Indoor pool
Garden

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
493 Zhongshan North Road, Gongshu District, Hangzhou, Zhejiang, 310005
  • Wulin Square
    ‪4 min walk‬
  • Hangzhou Tower Shopping Mall
    ‪7 min walk‬
  • Hangzhou China Silk Town
    ‪9 min walk‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪38 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, City View (Grand)

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed, City View (Grand)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Canal View (Grand)

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed, Canal View (Grand)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Canal View (Grand)

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds, Canal View (Grand)

  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds, City View

  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed, City View

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Canal View

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed, Canal View

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Canal View

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds, Canal View

  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Hangzhou)

Suite (Hangzhou)

Suite (Hangzhou)

  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Four Seasons)

Executive Suite, 1 King Bed (Four Seasons)

Executive Suite, 1 King Bed (Four Seasons)

  • 115 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Four Seasons)

Executive Room, 1 King Bed (Four Seasons)

Executive Room, 1 King Bed (Four Seasons)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Canal View (Grand)

Deluxe Room, 1 King Bed, Canal View (Grand)

Deluxe Room, 1 King Bed, Canal View (Grand)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Canal View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Canal View

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds

Premier Suite, 2 Double Beds

Premier Suite, 2 Double Beds

  • 83 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, City View (Grand)

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds, City View (Grand)

  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

About the area

Hangzhou

Downtown Hangzhou stay.Within a 10-minute walk of this Downtown Hangzhou hotel, you'll find Wulin Square and Hangzhou Tower Shopping Mall. Also, Hangzhou China Silk Town is within half a mile (1 km) and West Lake is within 2 miles (3 km).

What's nearby

  • Wulin Square - 4 min walk - 0.4 km
  • Hangzhou Tower Shopping Mall - 7 min walk - 0.6 km
  • Hangzhou China Silk Town - 9 min walk - 0.8 km
  • West Lake - 3 min drive - 2.9 km
  • Wushan Night Market - 3 min drive - 3.0 km

Getting around

  • North Zhonghe Road Station - 9 min walk
  • Hangzhou Station - 15 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive

Restaurants

  • ‪Borox Salad布露克沙拉 - ‬2 min walk
  • ‪天厨酒家 - ‬1 min walk
  • ‪青橘茶餐厅 - ‬2 min walk
  • ‪两岸咖啡武林店 - ‬3 min walk
  • ‪欧陆风情咖啡馆 - ‬1 min walk

About this property

Four Seasons Hotel Hangzhou At Hangzhou Centre

5-star luxury hotel near Wulin Square, connected to a shopping center
Four Seasons Hotel Hangzhou At Hangzhou Centre offers its guests a full-service spa and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Four Seasons Hotel Hangzhou At Hangzhou Centre. Free self parking is available.

This 5-star Hangzhou hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 3 dining venues
  • Built in 2024
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
Four Seasons Hotel Hangzhou At Hangzhou Centre offers 214 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Indoor pool, sun loungers, lifeguards on site

Four Seasons Hotel Hangzhou at West Lake

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.9 out of 5, Exceptional, 182 reviews
The price is CA $812
CA $947 total
includes taxes & fees
Jun 2 - Jun 3
Four Seasons Hotel Hangzhou at West Lake

Property amenities

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Highchair
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 268 for adults and CNY 134 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Full-service spa
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (46 inch wide door)
  • Hardwood flooring in room
  • High-pile carpet in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 65-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 268 for adults and CNY 134 for children
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel
Four Seasons Hotel Hangzhou At Hangzhou Centre Hangzhou
Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel Hangzhou

Four Seasons Hotel Hangzhou At Hangzhou Centre Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 13 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

yi, Brookfiled

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good and very new hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Zeyuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and classic four seasons service. As a new hotel, some of the staff seems new to work, but I can see them trying their best to accommodate.
Stayed 1 night in Sep 2024

10/10 Excellent

Cheng fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ma Kar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand New 4 Seasons Hotel

Brand new 4 Seasons Hotel. V good service. Different from the old 4 Seasons but it is brand new! Lovely river view and got upgraded to corner room with 270 degree view.
Stayed 3 nights in Nov 2024

10/10 Excellent

Y H ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and attentive customer service.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

IKKYUNG

Stayed 1 night in Oct 2024

8/10 Good

ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024