Ratings based on 86 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
great experience
Posted Jul. 17, 2024 on HotelsThe scenery of the hotel is very charming and the facilities are very complete. It is very suitable for taking a vacation with family.The complimentary travel photos are also very nice.
by A traveller
Posted Jul. 14, 2024 on Hotels
by A traveller
Posted Jan. 3, 2024 on Hotels
Room with full lake view offers a broad water and island view. Resort is quiet during winter season. But the boat service still runs despite only a handful of guests using it. Room nicely decorated except the cheap looking and ill-matched floor. Overall a nice stay.
by A traveller
Posted Nov. 29, 2023 on Expedia
If you want to go to Thousand Island Lake, this has to be one of the top choices, especially if you want nature and solitude. The fact that there are no other hotels around the InterContinental is for me what made the hotel luxurious. If you want a lot of nightlife, activities, or shopping beyond the hotel itself, then this isn't the right choice for you. But peace and beauty or romance---it's a great choice. The rooms are big and comfortable, great pillow menu, great balcony and view. We visited when stink bugs were flying around, and the staff person who came when asked to remove the bugs was truly excellent. She was an example of great service. The hotel needs some repairs and additional staff. For example, the swimming pool and locker rooms at night were a total mess. The toilets were broken and clogged. This uncleanliness was pretty shocking. The night we ate at the restaurant, all the fresh local fish dishes were already sold out by around 7:30. I read a review that said to skip the hotel's boat ride to an island where you take a cable car to a view. I wish I listened. The view is not great and you don't see much of the lake and its islands on the way there and back. There should be a bette boat tour of the lake available, where people can enjoy seeing more of the type of gorgeous views that the lake is famous for. The view from the hotel's lake view room is really nice though. So was the sunset at the lighthouse. Improvements are needed to be considered 5 star.
by A traveller
Posted Jul. 23, 2023 on Hotels
by A traveller
Posted Oct. 7, 2021 on Hotels
by A traveller
Posted May 11, 2021 on Hotels
by A traveller
Lovely place
Posted May 10, 2021 on HotelsIt’s an absolutely lovely resort with beautiful rooms and excellent service. The views are beautiful. The restaurants are the only disappointing feature.
by A traveller
Posted Apr. 26, 2021 on Hotels
Amazing. But swimming pool out side was not working
by A traveller
nice weekend getaway
Posted May 29, 2020 on HotelsAmazing facilities. Quiet and beautiful view to the lake
