Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Hotels
par un voyageur
Publié le 13 janv. 2020 sur Expedia
Incredible! Luxurious and incredible location but the most important thing is that the staff are incredibly courteous and helpful! I have OCD about germs and this place was immaculate and clean and beautiful. Would 100/10 stay here again!
par un voyageur de 日本
Publié le 9 janv. 2020 sur Expedia
清潔でアクセスもよく文句なしです。
ホテル内をロボットが動いていて、ルームサービス品を運んでくれる。
par un voyageur
完成度はあまり高くないかな
Publié le 3 janv. 2020 sur Hotels近代的なホテルなのですが、ちょくちょく完成度が低い感じがします。値段の方も高くないのである意味つり合ってるのかなとも。ただ仏系のホテルで英語があまり通用しないのはちょっと驚き。
par un voyageur
Publié le 27 déc. 2019 sur Hotels
We had a 2 nights stay and received very good services at the reception, breakfast. The location is good, u have foods around and in short distance to west lake. Price wise is reasonable in low season.
Commentaires de Gestion de l’hôtel
5 janv. 2020 par Berta, Gestion de l’hôtel
Dear guest, thank you very much for your recognition. It's our pleasure to serve you. Hope you have a great day and we are looking forward to seeing you again!
par un voyageur
Publié le 22 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
6 janv. 2020 par Berta, Gestion de l’hôtel
幸福是花开了的模样，温暖是阳光的方向，不拘一格，如您一般， 感谢您的满分好评~期待您的再次到来哦~
par un voyageur de Thailand
Publié le 14 déc. 2019 sur Expedia
Room was very good, new. Bed iscomfortable, I can give 10/10. But we cannot adjust the AC from heater in the room. Even though it is winter , but the day we stayed here was hot, we had to open the window (and sweat) which was very noisy outside cause the hotel is closed to the main road. We stayed in the non-smoking floor but still have cigarette smell come out from the bathroom which was very annoying. Need around 15-20 mins walk from hotel to the nearest metro station so be prepared (don't believe what written in the hotel website, it's further).
Commentaires de Gestion de l’hôtel
5 janv. 2020 par Berta, Gestion de l’hôtel
Dear guest.We are ashamed that we failed to give you a satisfactory experience. We will try our best to make us better. Wish everything good.
par un voyageur
Publié le 10 déc. 2019 sur Hotels
This hotel is around 20 minutes walking distance to Xihu, overall stay is comfortable.
Commentaires de Gestion de l’hôtel
5 janv. 2020 par Berta, Gestion de l’hôtel
Dear guest. Thank you very much for your stay and comments. Wish you happy every day !
par un voyageur
Publié le 28 nov. 2019 sur Expedia
Nice, worth the price for stay. Clean as well. Eecommended
Commentaires de Gestion de l’hôtel
5 janv. 2020 par Berta, Gestion de l’hôtel
Dear guest,thank you for your comment. Hope you happy everyday!We are looking forward to seeing you again!
par un voyageur
대만족하고 갑니다!!
Publié le 26 nov. 2019 sur Hotels정말 만족하고 갑니다!!! 바이두 지도에는 이 호텔이름이 표시되지 않아 첨엔 불안했는데 가보니 딱 그자리에 있었어요!! (Citigo호텔 옆) 우선 직원들이 너무너무 친절하고 좋았어요 들어가자마자 체크인 편하게하라는듯 짐 옆에다 놔주셨구요 나갈때도 계단아래까지 캐리어 들어주셨어요 직원들다 웃음이 장착되어있는 정말 최고의 호텔이었어요 방도 깨끗하고 좋았는데 수건에서 머리카락이 살짝 나온게 좀 그랬어요...ㅠㅠ 그래도 매일매일 깨끗이 청소해주셨어요 조식먹으러 나갔다와보니 청소가 돼있더라구요 안에 사람이없으면 들어와서 청소하고가는거같아요 다음날은 조식안먹고 늦게 일어났더니 청소하러 안들어오셨거든요 관광지 서호랑은 걸어서 10분~15분 정도에요 위치도 나쁘지 않았어요 전반적으로 서비스가 너무 좋아서 정말 만족입니다!!!^^
Commentaires de Gestion de l’hôtel
5 janv. 2020 par 杨茜雯, Gestion de l’hôtel
感谢客官如此细致的点评及赞美，小美一直努力为宾客提供最好的、最安心的住宿环境。您的认可让我们明白所有的付出都是值得的，希望您把这当成自己的家。小美家全体员工欢迎您常回家看看哦~
