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Sheraton Grand Hangzhou Binjiang Hotel

5.0 star property
5-star luxury hotel in Binjiang

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Photo gallery for Sheraton Grand Hangzhou Binjiang Hotel

Exterior
Property amenity
Club Suite, 1 King Bed, River View, Corner
View from room
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
1769 Jiang Hong Road, Binjiang District, Hangzhou, Zhejiang, 310052
  • West Lake
    ‪7 min drive‬
  • Broken Bridge
    ‪10 min drive‬
  • Lingyin Temple
    ‪15 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪26 min drive‬

Room options

View all photos for 1 King Bed, River View, Guest Room

1 King Bed, River View, Guest Room

1 King Bed, River View, Guest Room

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for 2 Double Beds, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

2 Double Beds, Club Lounge Access, Guest Room

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, River View

Club Suite, 1 King Bed, River View

Club Suite, 1 King Bed, River View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, River View, Corner

Club Suite, 1 King Bed, River View, Corner

Club Suite, 1 King Bed, River View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

1 King Bed, Club Lounge Access, Guest Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Corner

Club Suite, 1 King Bed, Corner

Club Suite, 1 King Bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Hangzhou

Binjiang stay.Your stay at this Binjiang hotel places you within 6 miles (10 km) of West Lake and Leifeng Pagoda. Also within 9 miles (15 km) are Broken Bridge and Hangzhou Zoo.

What's nearby

  • Hangzhou Olympic Sports Center - 4 min drive - 4.0 km
  • West Lake - 7 min drive - 6.8 km
  • Broken Bridge - 10 min drive - 10.2 km
  • Zhejiang University Yuquan Campus - 13 min drive - 13.7 km
  • Lingyin Temple - 15 min drive - 14.0 km

Getting around

  • Hangzhou Railway Station (HZD) - 6 min drive
  • Changhe Station - 19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • ‪嘟咪豆捞 - ‬10 min walk
  • ‪幸福里文涮武烤 - ‬5 min walk
  • ‪小林刺身 - ‬14 min walk
  • ‪瓯地小吃店 - ‬5 min drive
  • ‪钱塘美食 - ‬11 min walk

About this property

Sheraton Grand Hangzhou Binjiang Hotel

5-star luxury hotel in Binjiang
Sheraton Grand Hangzhou Binjiang Hotel offers its guests an indoor pool and a 24-hour health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 18299 square feet (1700 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the luxury Sheraton Grand Hangzhou Binjiang Hotel. Limited free parking is available on a first-come, first-served basis.

This 5-star Hangzhou hotel is smoke free.

  • 301 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 18299 sq ft of conference space
  • 1700 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Sheraton Grand Hangzhou Binjiang Hotel offers 301 accommodations with minibars and safes. Beds feature premium bedding. 47-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, and hair dryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English

Similar properties

Meeting facility

Hangzhou Marriott Hotel Qianjiang

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.5 out of 5, Wonderful, 130 reviews
The price is CA $150
CA $175 total
includes taxes & fees
Apr 13 - Apr 14
Hangzhou Marriott Hotel Qianjiang

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Indoor pool
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Grab bar in shower (28 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 47-inch LCD TV with cable channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, toothpaste, comb, loofah, shaver, nail file, shoe mitt, and bath toiletries.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Grand Hangzhou Binjiang
Hotel Sheraton Grand Hangzhou Binjiang Hotel Hangzhou
Hangzhou Sheraton Grand Hangzhou Binjiang Hotel Hotel
Hotel Sheraton Grand Hangzhou Binjiang Hotel
Sheraton Grand Hangzhou Binjiang Hotel Hangzhou
Sheraton Grand Hotel
Sheraton Grand
Sheraton Hangzhou Binjiang
Sheraton Hangzhou Binjiang
Sheraton Grand Hangzhou Binjiang Hotel Hotel
Sheraton Grand Hangzhou Binjiang Hotel Hangzhou
Sheraton Grand Hangzhou Binjiang Hotel Hotel Hangzhou

Sheraton Grand Hangzhou Binjiang Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 32 out of 54 reviews
Rating 8 - Good. 16 out of 54 reviews
Rating 6 - Okay. 3 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Joseph

Stayed 6 nights in Sep 2024

10/10 Excellent

jingyao

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place and clean room
Stayed 1 night in Jun 2024

10/10 Excellent

Jason Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable and large room. But take note there is a charge for use of disposable amenities like toothbrush and even hand soap (apparently a city council initiative). Nice view and location.
Stayed 1 night in Jan 2024

10/10 Excellent

Jiayu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
river walk is exceptional
fantastic hotel. great location. my only complaint is they must have some mattress protector on the beds, they don't breathe well so i'm sweating at night. walking distance to the mall is also great. and you get get a several mile walk in next to the river. very scenic and the boardwalk is right across from the hotel. highly recommended to take a walk at night.
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Hotel is definitely NOT as clean as a typical 5 star hotel… Location is excellent to have a walk along Qiantang river.
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Edward

Disliked: Staff & service
Avoid check in/out
Check in and check our was awful .. check out 7am no one on check out desk had to go find someone
Stayed 1 night in Jun 2018

8/10 Good

alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

LUCKY STAR, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The excellent business hotel in Hangzhou.
The Staff is very kind and good English speaking. The room is cozy and clean. The breakfast restaurant's food are good enough for the foreigners and staffs is very nice and friendly. I appreciate this restaurant staff's service.
Stayed 3 nights in Nov 2017

4/10 Poor

CAROLINA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Always stay in this hotel but this time they changed the service and conditions, first they wanted to changed to twin bed and they were so impolite
Stayed 1 night in Sep 2017

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newer Hotel.
Very new hotel. If you "have" to be in Hangzhou China, I recommend this hotel.
Stayed 2 nights in Aug 2017

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and clean hotel
nice and very clean room. front desk spoke English

10/10 Excellent

cash, y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and comfortable
Service is also awesome, room is very clean, they also provide smoking room. Very convenient.

10/10 Excellent

Soo, Seoul

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful Hotel in the heart of Alibaba
This hotel looked very new. We stayed one night in a superior room. The room was very modern and had an excellent condition. We enjoyed staying there. The only problem was that the hotel staff were not specialized. They may need more experience.

10/10 Excellent

Lai Pong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended Hotel
The staff is very helpful, nice, and supportive. The room is clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

MITSURU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a Japanese guest, I stayed at this hotel and had no issues with communication since most of the staff could speak English. They were very polite and accommodating, allowing me to enjoy a comfortable stay without any inconvenience. There was always someone at the front desk, which made me feel secure. I would definitely like to stay at this hotel again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lap Fung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

CHULHEE

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Wen-Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

CHI WAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024