Note fondée sur 79 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 nov. 2018 sur Hotels
Si vous aimez le calme plutôt que le centre surbooke de hangzhou. Ne pas hésiter.
par un voyageur
Publié le 22 mai 2024 sur Hotels
par un voyageur
Publié le 21 déc. 2020 sur Hotels
par un voyageur
Publié le 4 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
26 nov. 2019 par Ann Zhao, Gestion de l’hôtel
Dear Jongwook, It's our honor to accommodate you at Tea Boutique Hotel Hangzhou! We're much appreciated for your feedback!
par un voyageur
Publié le 31 oct. 2019 sur Hotels
A really beautiful hotel. Tastefully designed and spacious. It was really good value for money. My only complaint would be that there should be someone on reception that speaks English, and who takes an active interest in how you’re getting on. Otherwise the staff were lovely, just a bit distant. There was one great lady but we only saw her twice.
Commentaires de Gestion de l’hôtel
3 nov. 2019 par Ann Zhao, Gestion de l’hôtel
Dear guest,
Thanks for your stay and we're much appreciated for your comments and advice! Actually, we are creating more chances to speak English at daily work. And trusting we can treat our foreign guests far away from home. Hope we have honor to accommodate your family again in the future!
Best wishes
par un voyageur
Good, spacious room but no English speakers
Publié le 13 sept. 2019 sur HotelsThe hotel is quite new and well taken care of but it’s not suitable to non-mandarin speakers nor for business travelers.
The service was generally poor and checkin took about 30min. When asking to get a shirt and pants cleaned they delayed the delivery to mid day the day after which caused me to almost miss a meeting. It’s also not a hotel for business travellers as there are no amenities like a desk in the room or a small business centre.
Commentaires de Gestion de l’hôtel
15 oct. 2019 par Front Office Manager, Gestion de l’hôtel
Dear guest,
Thanks for choosing Tea Boutique Hotel as a part of your journey spot!
We're much appreciated that facilities maintenance exceed your expectation.
Sincerely, please accept my apologies for our poor English, late delivery and the room amenity. We realize that English is our key training lesson in the next work. And also make sure every staff follow hotel work procedure carefully. No excuse for our faults and sorry for the inconveniences caused to you.
Please let us know if you have any plan to travel Hangzhou again and we’re sure the room and the room amenities can WOW you.
Looking forward to accommodating you and your friends in future.
par un voyageur
Publié le 3 juill. 2019
Very clean, modern and great location. Next to the West Lake. Very quiet
par un voyageur
Publié le 2 juill. 2019 sur Expedia
par un voyageur
Really beautiful hotel in a beautiful area.
Publié le 23 juin 2019 sur HotelsThis hotel is located in the walking distance to west lake area. The overall location is great.
par un voyageur
环境优雅
Publié le 3 juin 2019 sur Hotels酒店非常棒
