Note fondée sur 97 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,6 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice, good location but gym is not functional
Publié le 25 sept. 2015 sur HotelsNice location, close to the West Lake and a couple of metro stations. The room was very nice, spacious and comfortable, nice bathroom. Unfortunately the gym was very mediocre, just a couple of non-working treadmills, a bike and couple of weights, all 'household quality' nothing for heavy use. The belt of the treadmill I attempted to use would slide to one side constantly and the other was completely out.
par Nicolas de Shanghai
1 night in Hangzhou
Publié le 7 sept. 2015 sur HotelsVery nice location to visit the West Lake (Xi Hu). Perfect for a couple especially at sunset.
par un voyageur
1 night & 1 day in Hangzhou
Publié le 7 sept. 2015 sur HotelsPerfect place to visit the West Lake and all of its surroundings
par un voyageur
很差的住宿經驗
Publié le 20 juin 2018 sur Expedia已訂房並預先付費了，CHECK IN時卻怎麼樣都說沒有訂房紀錄，再刷卡才以入住。
房間隔音差，設備也差，服務人員態度也不好。
總之是一次很糟的住宿經驗。
par Mabel
So so
Publié le 18 oct. 2017 sur HotelsThe only good thing was the shopping mall opposite. This is my first time in hz.. and if to choose again I will stay near hu bin harbour area with more shopping malls.. but a 2day 1night trip is enough for hz.
par un voyageur
Hotel badly maintain or no maintenance at all!!!
Publié le 1 oct. 2017 sur HotelsI will never return to this hotel again. We have chosen this hotel as my family has previously stayed in the hotel 2 years ago and it was good then. The hotel has deteriorated so much that it is not worse the while to stay in despite the good location.
At check in, I requested for non-smoking room due to my sensitive wind pipe. Answer given by the check in staff was although the government in China has curbed smoking in the room, they cannot stop the guests from smoking in their room. What kind of control do the management has and looking at the state of the hotel, maintenance was poor or no maintenance at all.
This hotel also allows their guests to leave their room door open while the guests were smoking heavily in the room!!
There was also stain on the towel given.
Most ridiculous was, I have asked to add a bed in the room. The kind of bed they added is not the standard roll away bed and there was no mattress given. The hotel has expected the guest to sleep on hard wooden plank!!! The hotel has the cheek to charge RMB250 for the wooden plank bed!!!!
Better to pay more and stay at an international brand hotel!!
I
Recommandé
pour Tout le mondepar un voyageur de Tokyo,Japan
西湖に近いホテル
Publié le 25 sept. 2017 sur Expedia
Pour : 部屋もきれいでした。
Emplacement : 目の前が百貨店、出て左へ４、５分でスーパーのカルフールとマクドナルド、西湖までは１０分ぐらい。宋王朝時代の建物を模したお土産屋さん街の河防街も１０分ぐらいです。
フロントの接客は最低でしたが、目の前がデパートで西湖にも近く、立地はとても良いです。西湖周辺は平日にもかかわらず、大変な人出でした。観光客が多いためか、治安は良いです。女の子が夜ひとりで出歩いても、あまり怖くはないでしょう。日本の芸大にあたる中国美術学院も西湖のほとりにあり、とれもきれいな大学で、学生でなくてもトイレを使わせてくれます。
par un voyageur
Publié le 18 sept. 2017 sur Hotels
Requested Non-Smoking room, but was allocated Smoking Floor on the 5th level. When the lift opens, the air is bad as you will walk passed the gambling room which the doors are widely opened, before you get to your room. Spoke to hotel front desk and was told the hotel is fully booked. However, we hardly see any guests in the hotel lobby and restaurant.
par un voyageur de Australia
Great Location - Terrible Hotel
Publié le 8 sept. 2017 sur ExpediaLocation is perfect. However, the entire hotel lobby and rooms smell terrible, worse than an ashtray it's hard to breath. You get what you pay for so the facilities are very basic and old but it's a great location so just be aware there is a reason the price is cheap.
par un voyageur
Great place to stay
Publié le 17 août 2017 sur HotelsGreat location and nice hotel. The staff were very helpful too. Very comfortable rooms. Easy walk to metro station if needed. Lots of restaurants around the area and a very popular shopping area for tourists. Also nearby to beautiful temple. Will definitely stay again.
