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The St James

5.0 star property
5-star ski motel with free WiFi

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Photo gallery for The St James

Lake
Front of property - evening/night
St James Suite | Private kitchen
Snow and ski sports
Executive Spa Studio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning
  • Kitchen

Explore the area

Map
20 Chisholm Crescent, Hanmer Springs, 7334
  • Hanmer Springs Thermal Reserve
    ‪5 min walk‬
  • Conical Hill Walkway
    ‪7 min walk‬
  • Conical Hill
    ‪2 min drive‬

Room options

View all photos for One Bedroom Ground Floor Unit

Premium bedding, pillowtop beds, in-room safe, blackout drapes

One Bedroom Ground Floor Unit

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Studio

Executive Spa Studio

Executive Spa Studio

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for St James Suite

St James Suite | In-room dining

St James Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mt Isobel Suite

Mt Isobel Suite | Living area

Mt Isobel Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 29.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Hanmer Springs

Mountain getaway .Your stay at this Hanmer Springs motel places you within a 10-minute walk of Hanmer Springs Thermal Reserve and Conical Hill Walkway. A Maze N Golf and Conical Hill are also within 2 miles (3 km).
View more Motels in Hanmer SpringsOpens in a new window

What's nearby

  • Hanmer Springs Thermal Reserve - 5 min walk - 0.5 km
  • Conical Hill Walkway - 7 min walk - 0.6 km
  • A Maze N Golf - 15 min walk - 1.3 km
  • Hanmer Heritage Forest - 16 min walk - 1.3 km
  • Conical Hill - 2 min drive - 1.2 km

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬6 min walk
  • ‪Sushi & Bowl - ‬1 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬2 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬3 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬1 min walk

About this property

The St James

5-star ski motel with free WiFi
As a guest of The St James, you'll find ski storage, complimentary newspapers in the lobby, and laundry facilities. WiFi and wired Internet are free in public spaces. Free self parking is available.

This 5-star Hanmer Springs motel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Built in 2010
  • Towels for the beach
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
The St James offers 16 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 5-star motel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 16 for adults and NZD 16 for children

Things to do

  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 16 for adults and NZD 16 for children
  • Rollaway bed fee: NZD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

St James Hanmer Springs
St James Motel Hanmer Springs
The St James Motel
The St James Hotel Hanmer Springs
The St James Hanmer Springs
The St James Motel Hanmer Springs

The St James Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 396 out of 461 reviews
Rating 8 - Good. 57 out of 461 reviews
Rating 6 - Okay. 6 out of 461 reviews
Rating 4 - Poor. 2 out of 461 reviews
Rating 2 - Terrible. 0 out of 461 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Corinne

Stayed 1 night in Nov 2024

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for three nights in an upstairs room facing the mountains. The staff are friendly and professional. Everything in our room was clean, comfortable and modern. I particularly liked the balcony and kitchenette. The bathroom was lovely too and it was a nice touch to be given towels specifically for the hot pools. Although the accommodation is located close to the heart of town but it’s still peaceful and relaxing.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Very well appointed and clean room with everything you could want including a dishwasher! Easy and friendly check in.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service
Fantastic property loved our stay
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, comfortable unit, very spacious. The host was very friendly and helpful. Would recommend!!
Stayed 2 nights in Nov 2024

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely motel, exceptionally clean and great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Great location with the Hot Pools, restaurants and everything else you could need in Hanmer Springs all within a couple of minutes walk.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Staff & service, amenities, property conditions & facilities
Although described as luxury bedding we did not find this the case. The bed was hard with basic bedding. The positioning of our bed made our view very average
Stayed 1 night in Oct 2024

10/10 Excellent

ANDREW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable clean and well equipped. Short walk to everything.
Stayed 1 night in Oct 2024

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine with a lovely mountain view from the patio. Unfortunately, we pretty much had to keep our drapes closed most of the time because there were people walking closely by. The kitchenette was very well equipped and that was nice. The bathroom was okay - lovely shower with nice water pressure, but the vanity was very small and what little counter area there was had the veneer lifting and bubbling, so it was hard to sit anything down. Overall, though, the staff were lovely and helpful and we enjoyed our stay.
Stayed 1 night in Oct 2024

8/10 Good

Jan, Ridgeland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and wonderful view of the mountains.
Stayed 2 nights in Sep 2024

8/10 Good

Shelley

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Niki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern property that is so handy to everything in Hanmer. Lovely warm room and supper comfortable bed. Modern tiled bathroom with large shower and great water pressure, no bath but not missed as shower was great. Less than 5 minute walk to the hot pools, restaurants and shops
Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Really close to Main Street
Stayed 1 night in Jul 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the St James Hotel in Hanmer Springs is a true delight. The service is outstanding, making you feel welcome from the start. The rooms are impeccably clean and tidy, providing a comfortable and serene environment. The staff are exceptional, always friendly and attentive to your needs. For a memorable and relaxing stay, the St James Hotel is an excellent choice.
Stayed 1 night in Jun 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean accommodation. But a bit overpriced for what you get
Stayed 2 nights in Mar 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always friendly and handy to the town and Restaurants
Stayed 4 nights in May 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Martin and Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything you need
Stayed 2 nights in Apr 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean.
Stayed 2 nights in Apr 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were great
Stayed 2 nights in Apr 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and brand new but soulless. Our view was of a vacant lot complete with derelict vehicles and a garage or hangar with broken windows. Not worth the expense.
Stayed 1 night in Mar 2024