Note fondée sur 535 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par lee, Gestion de l’hôtel
Dear We are glad to hear that you enjoyed your stay and appreciate your kind words. Our team works hard to provide a comfortable and welcoming environment for all our guests, and it's rewarding to know that we succeeded in making your visit memorable. We hope to have the pleasure of hosting you again in the future. Your satisfaction is my top priority I genuinely appreciate your feedback. We hope to have the pleasure of hosting you again in the future. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to let us know. Your feedback is invaluable as we strive to continually enhance our guests' experience.sincerely Hotel Manager
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The breakfast was extremely good. The room had a odd smell to it. The beds were comfy. There was food and drinks left in the refrigerator from the last people who were there..
Commentaires de Gestion de l’hôtel
7 oct. 2024 par lee, Gestion de l’hôtel
Dear Rich I sincerely apologize for the issues you encountered with the room, particularly the odor and the leftover items in the refrigerator. This does not reflect the standards we strive to maintain. Rest assured, we will address these concerns with our housekeeping team to prevent future occurrences. I'm glad to hear you enjoyed the breakfast and found the beds comfortable.Thank you again for sharing your experience, and we look forward to serving you in the future.sincerely Hotel Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
The price was very reasonable. The room had an unfinished look however it was very clean.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par lee, Gestion de l’hôtel
Dear Mary Thank you for your feedback! We're glad to hear that you found our pricing reasonable and appreciated the cleanliness of the room. We value your input about the room's appearance and will work on improving the overall finish. We hope to welcome you back for an even better experience!sincerely Hotel Manager
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par lee, Gestion de l’hôtel
Dear Calvin Thank you for your positive review! We're glad to hear that you enjoyed your stay, especially the indoor pool and amenities. We appreciate your recommendation and hope to see you again soon."sincerely Hotel Manager
par un voyageur de Ft. Myers
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par lee, Gestion de l’hôtel
Dear Michael Thank you for your positive review! We're glad to hear that you enjoyed your stay, especially the indoor pool and amenities. We appreciate your recommendation and hope to see you again soon."sincerely Hotel Manager
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par lee, Gestion de l’hôtel
Dear Susan Thank you for your positive review! We're glad to hear that you enjoyed your stay, especially the indoor pool and amenities. We appreciate your recommendation and hope to see you again soon."sincerely Hotel Manager
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par lee, Gestion de l’hôtel
Dear Annette I'm truly sorry to hear about your negative experience. We understand your disappointment. We'll take your feedback into consideration as we review our property standards. Thank you for bringing this to our attention."sincerely Hotel Manager
par un voyageur
Publié le 7 sept. 2024 sur Hotels
When I arrived there were two people on duty for the service desk yet it still took at least five minutes for service. There was no one around. Their phone system stopped it was that long. The bed was on wheels and would move in the middle of the night. Shower was missing the stopper. Breakfast was subpar. The biscuits were the size of a quarter.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Lee, Gestion de l’hôtel
Hi JohnnyThank you for your feedback. We apologize for the delay in service upon your arrival and the issues you encountered with the bed and shower. This is not the experience we aim to provide, and we will address these concerns with our team to ensure improvements are made. We're also sorry to hear that breakfast didn’t meet your expectations, and we'll review our offerings to ensure they are more satisfying. Your comments are valuable, and we hope to offer a better experience next time.Sincerely Hotel Manager
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Access
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Lee, Gestion de l’hôtel
Hi RandallThank you so much for your review! We're happy to hear that you found the rooms clean and appreciate you bringing the other details to our attention. Guest feedback is important to us, and we'll be sure to look into the concerns you mentioned to make improvements. We value your input and hope to welcome you back for an even more comfortable stay in the future!Sincerely Hotel Manager
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Everything was finer but the pillows are really flat
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Lee, Gestion de l’hôtel
Hi BThank you for your feedback! We’re glad to hear that everything else was fine during your stay. We appreciate you pointing out the issue with the pillows and will look into this to ensure a more comfortable experience in the future. We hope to welcome you back soon!Sincerely Hotel Manager
