Note fondée sur 920 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Crossville
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Mari, Gestion de l’hôtel
Thank you! We do appreciate your feedback, and would love to have you back again.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Chlorine smell for the pool was overwhelming, everything else was as expected. Good job.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Mari, Gestion de l’hôtel
Thank you.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Mari, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 18 sept. 2024 sur Expedia
It was close to all the things we wanted to go see and experience. Staff was nice and breakfast was fine!
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Mari, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Mari, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Mari, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Mari, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 11 sept. 2024 sur Expedia
A bit out dated , but the staff was great, good breakfast, and clean room.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Mari, Gestion de l’hôtel
Thank you
par un voyageur de Pittsfield
Publié le 9 sept. 2024 sur Expedia
Tony was great at check in. Staff was curious and helpful. Hotel clean and great parking
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Mari, Gestion de l’hôtel
Thank you
par un voyageur
Great Location, decent breakfast, the rest so-so.
Publié le 8 sept. 2024 sur HotelsThis hotel really offers two things, a bed and a location. The room was non-descript, and the only window was to the atrium which was never bright, and did not feature an atrium. I found the bed to be damp because of the lobby pool. I hate sleeping in a damp bed. The service was adequate, but not friendly in any way. As a matter of fact I thought the service borderlined on rude with the exception of the gentleman running the breakfast bar. The breakfast was good and featured plenty of hot food, but mostly the standard fare.
The location on the other hand was PERFECT. Literally a half block for Mark Twain's home and all the tourist attractions.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Mari, Gestion de l’hôtel
Thank you for your review. Your room did not have a view of the river, we can not promise that to any one. Not all of our rooms view the atrium, and not all view the river. The atrium lights are turned down at 930-10pm, and back on at 4 am. I really don't know what you expect from the staff, when we have 85 rooms checking in, sometimes it does get a bit routine, and the same words, but never rude or uncaring. If you had other interactions with the staff, I guarantee you that they were pleased to help you. We hope you enjoy the rest of the summer.
