Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Événement personnelpar un voyageur
Publié le 15 janv. 2018 sur Hotels
Tout etait parfait le seul bemol est l absence de fenetre dans ma chambre mais c etait au prix de ma tranquilité .en plein centre j ai fait toutes mes visites a pied, j ai aime aussi l accueil de Kevin le réceptionniste et la gentillesse de Kim. Un vrai rayon de soleil au moment du ptit dej.
Servi a la carte gratuitement .
Excellent rapport qualité prix .
Commentaires de Gestion de l’hôtel
1 févr. 2018 par Mr Kevin-Manager of Homestay, Gestion de l’hôtel
Dear Zouina
Thank you very much for your recent stay with us. We were very glad to host you
We really hope you enjoyed the stay and also it will be great if you can share us your feedback or recommendations so we can improve better and better our services.
We do hope to host you again at our little homestay: Authentic Hanoi Homestay
Keep in touch and looking forward to your reply
Best regards
Mr Kevin
Manager of Homestay
par un voyageur
Top notch
Publié le 30 avr. 2019 sur HotelsAmazing place with super nice people. Staff is great and Kevin is a great guy. Very supportive and kind. Got a chance to eat with the team before I left. Super atmosphere. Will definitively come back
Commentaires de Gestion de l’hôtel
4 mai 2019 par Luan, Gestion de l’hôtel
Thank you very much
par un voyageur
整體不錯
Publié le 26 déc. 2018 sur Hotels住了4晚，前兩晚第一間房間很安靜，後兩晚換了房間，晚上需要戴耳塞入睡。剛進房間很乾淨，但後來要求我白天出外時打掃房間地板，當晚回房發現地上很明顯有頭髮。服務人員很樂意幫忙，甚至招待我和其他房客一頓晚餐，也可幫忙訂旅行團。整體算不錯。
Commentaires de Gestion de l’hôtel
13 avr. 2019 par Luan Owner, Gestion de l’hôtel
Thank you very much. We do hope to host you again
par un voyageur
Location & staff great, condition less so.
Publié le 28 mars 2018 sur ExpediaI stayed twice at Authentic Hanoi Homestay within two weeks, leaving my luggage there in between stays. It is, ideally, right on the edge of the 'action', and within walking distance of the lake, the French Quarter and the Ba Dinh district (Ho Chi Minh Mausoleum, etc). The manager, Mr Kevin, is very friendly and helpful, as are his staff (mostly student part-timers I think). The breakfasts are simple but entirely sufficient. Where the homestay fails is in its condition. While the rooms are okay, the ensuite bathrooms and kitchenette are in very poor condition - they need serious renovation and - after it - much greater attention to cleaning.
Commentaires de Gestion de l’hôtel
31 mars 2018 par Luan, Gestion de l’hôtel
Thank you very much for your recent stay and your usefull feedback. We dont provide kitchen. For the ensuite, please advise us more what to improve. We are willing to do and keep our bathroom in good condition
Best regards. Luan
par un voyageur
Stay Away unless you want ants crawling on you.
Publié le 8 déc. 2017 sur HotelsStay Away. This hotel is in poor condition. Exposed electric wires in the shower. Ants on the floor which got into my luggage.. No elevator. No TV. Many better options for less money nearby.
Commentaires de Gestion de l’hôtel
20 déc. 2017
Thank you for spending and sharing your feedback.
We are sorry for your bad experience during your stay.
We are just the new one and we will note it and improve our services better and better.
We hope can host you next time better.
Thanks!
