Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
5,0 Service et personnel
5,0 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juin 2024 sur Expedia
And it's tiem biet (good bye) to our Ficus Suites Apartment that we stayed for the past 7 nights. It comes with a living room, dining room, kitchenette, and 2 bedrooms. The apartment is clean and bright and the aircon is adjustable the cold level we like for the very hot Hanoi weather.
The reception staff Apple, Hieu, and Lee were very friendly and helpful. They always greeted us with smiles, provided useful tips on locations of good food and day trips suggestions, asked us where we had been the day for our visits, etc.
Reviews on several booking sites also mentioned the same about them. They make this serviced apartment a top reason for stay.
I also dropped by at the nearby BRG Mart (about 100m away) which we bought our groceries from almost daily to bid goodbye to the cashier who always greeted me with huge smile after an occasion when I used Google Translate to enquire where was the jam (i.e. Mut in Vietnamese).
And there is a very strange store across our apartment... The store name is Uniqlo but it doesn't look like it at all.
par un voyageur
Publié le 26 mai 2024 sur Expedia
Staff was great however we had a bunch of issues. First it isn't in a great area. Just be aware of that. The staff continuously turned off the A/C when we left the apartment. They have controls behind the desk on the ground floor. The temperatures reached 100 degrees and when we got back to the apartment it was hot because of this. The washing machine didn't work properly. There is no dryer, just a bad clothes line outside. It rained and was humid so no way to dry clothes. The place had no napkins, paper towels, etc. They put stuff in the fridge however charged for everything. It was a bit odd since this is not a hotel but an apartment.
par un voyageur
좋은 위치 친절하고 똑똑한 직원
Publié le 27 sept. 2023 sur Hotels좋았어요 재방문 의사 있습니다.
par un voyageur
Good place to stay
Publié le 4 mai 2023 sur HotelsThe property was well maintained and spacious. The hotel staffs were amazing. They spoke English well, provided very helpful information to navigate the area, eg. good food, shopping, and view points.
Apple, the hotel staff, was very sweet and friendly.
par un voyageur
숙소가 깨끗하고 마음에 들어요!
Publié le 23 janv. 2020 sur Hotels숙소가 청결하며, 편의시설도 잘 갖추어져 있었다. 직원들도 모두 친절하며, 요구사항에 잘 대응해주었다. 다만 숙소 찻길에서 골목으로 들어간 위치라 찾는데 조금의 어려움이 있었다.
par un voyageur
Publié le 14 janv. 2020 sur Hotels
par un voyageur
Publié le 13 janv. 2020 sur Expedia
Great apartment in a terrific location in Hanoi. The staff were very welcoming, friendly, helpful and knowledgeable. Five stars! Thanks
par un voyageur de 전주
Publié le 10 janv. 2020 sur Expedia
직원분들이 정말 정말 정말 친절했어요
요청사항도 잘 들어주시고 위치도 좋고
공항갈때도 도움 많이 받았어요
베트남에서 여기만큼 좋은데 찾기 힘들거예요
par un voyageur de 괴산군 청안면
Publié le 4 janv. 2020 sur Expedia
물이잘안내려가서 사워하면 덤으로 족욕가능 굿굿!!
내흔적을 다음사람이볼수있어요,,,그것빼곤 다 만족했습니다~
밤에잘때 조용합니다.
다음에 또 갈게요
par un voyageur
Publié le 25 déc. 2019 sur Hotels
가족들과 4박 지내고 왔습니다. 직원들이 너무 친절하고 가족처럼 대해줘서 너무 고마웠어요~
