Note fondée sur 514 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mai 2024 par Eira, Gestion de l’hôtel
Dear DUNCAN,Thank you very much for your maximum rating of Hanoi Brilliant Hotel and Spa. We are glad that you have enjoyed your stay in Hanoi with us. Your scoring is the best motivation for our team to keep up the great work. I wish you all the best and hope to welcome you back in the near future. Best regards,Eira (Ms.)Customer Service Department
par un voyageur
Publié le 19 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Eira, Gestion de l’hôtel
Dear Marcel,We thank you for rating maximum score following your stay at Hanoi Brilliant Hotel & Spa. It was such a great pleasure for us to be your service. We look forward to welcoming you soon!Warm regards,EiraCustomer Service Staff
par un voyageur
Publié le 21 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Dante Hua, Gestion de l’hôtel
Dear Frederic,Thank you very much for your maximum score. It was such a great pleasure for us to be your service. We are glad that you have enjoyed your stay with us. Wish you all the best. Dante HuaCustomer Service Manager
par un voyageur
Publié le 17 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Dante Hua , Gestion de l’hôtel
Dear Damien,It such a great pleasure for us to be your accommodation in Hanoi for this trip. We are glad to know that you have a wonderful time staying with us and our service have met your expectations. We can't wait to see you again in the near future. Wish you all the best. Best regards,Dante HuaCustomer Service Manager
par un voyageur
Publié le 24 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 mai 2023 par Dante Hua, Gestion de l’hôtel
Dear Daniele, Thank you so much for rating Hanoi Brilliant Hotel & Spa on Expedia. It would be grateful if we know you experienced with us. Anyway, we kindly thank you for choosing us among many other choices and we look forward to welcoming you back soon! Best regards. Dante Hua. Customer Service Manager.
par un voyageur
Publié le 18 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2023 par Lucy, Gestion de l’hôtel
Dear Philippe,Thank you so much for sharing your impressions after your recent stay at Hanoi Brilliant Hotel & Spa.We highly appreciate your nice words about your fantastic experience. Achieving the needs of our guests and knowing they have enjoyed their stays are our greatest rewards. We're deeply proud that our service was high - evaluated by you! Once again thank you for choosing Hanoi Brilliant Hotel & Spa - we are looking forward to your next visit to Hanoi with your family.Warm regards,Lucy Customer Service TeamHanoi Brilliant Hotel & Spa
par un voyageur
Publié le 27 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2019 par Dante Hua. Customer Service Manager., Gestion de l’hôtel
Dear Valued Guest, Thank you so much for rating Hanoi Brilliant Hotel & Spa on Expedia. It would be grateful if we know you experienced with us. Anyway, we kindly thank you for choosing us among many other choices and we look forward to welcoming you back soon! Best regards. Dante Hua. Customer Service Manager.
par un voyageur
Je recommande
Publié le 28 mars 2019 sur HotelsHôtel propre,bien situé et décoré avec goût. Le personnel est a l'écoute de nos besoins. Départ tôt le matin il nous on fait un lunch pour la route. Très bon service et très bon petit déjeuner.
Commentaires de Gestion de l’hôtel
29 mars 2019 par Dante Hua. Customer Service Manager, Gestion de l’hôtel
Dear Valerie, It is such a heartwarming review from you. We are very happy to know that you love everything of our hotel from our cleanliness room to attentive staff. This is a big motivation to all of our team to keep up the good work. We are very looking forward to your next trip to Hanoi. All the best to you. Dante Hua. Customer Service Manager.
par un voyageur
Publié le 3 déc. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
3 déc. 2018 par Kim Nguyen, Hotel Manager, Gestion de l’hôtel
Dear Mathieu! Thank you so much for rating Hanoi Brilliant Hotel & Spa 5 out of 5. We know that we were able to meet your expectations for a perfect stay. Thank you very much for choosing us. We are waiting here for your comeback in the near future. With the best regards from Kim Nguyen, Hotel Manager!
par un voyageur
Un excellent rapport qualité prix
Publié le 5 avr. 2018 sur HotelsParfait à tout point de vue
Bien situé dans le vieux Hanoï
Service au petits soins
Excellent petits déjeuner
Chambre et literie très agréable
U
Commentaires de Gestion de l’hôtel
5 avr. 2018 par Kim Nguyen, Hotel Manager, Gestion de l’hôtel
Dear DAVID,
Thank you very much for taking the time to share your opinion on Hanoi Brilliant Hotel & Spa with us and the whole Expedia community.
Our team is always working hard to ensure the highest quality of service possible is provided. It is therefore truly rewarding to learn we have managed to meet your expectations and made your stay in Hanoi memorable. I am glad that the hotel location, overall service, breakfast, room and bedding were to your liking. I have shared your kind words with all the members of the team.
We will be more than happy to welcome you to Hanoi Brilliant Hotel & Spa in the future.
Kind Regards,
Kim Nguyen
Hotel Manager
