Note fondée sur 176 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2020 par Hanoi Le Jardin Hotel, Gestion de l’hôtel
Dear Mr. Patrick,
Warmest greetings from Le Jardin Hotel!
We greatly thank you for choosing our hotel during your trip to Hanoi, and also for leaving such an amazing compliment about the hotel and the service of us staff with our Sale Manager! It is definitely a strong encouragement and motivation for everyone of us in Le Jardin to work harder and harder to ensure a perfect experience for every guest who come to our hotel. Hopefully, we will have a chance to show you our great hospitality again in your forthcoming trip to Hanoi!
Best regards,
Perry Huynh(Mr.)
Customer Service Agent
par un voyageur
Publié le 28 sept. 2019 sur Expedia
Le service à la réception est impeccable. Les commis sont attentifs et dévoués auprès des clients.
Commentaires de Gestion de l’hôtel
3 oct. 2019 par Le Jardin Hotel & Spa, Gestion de l’hôtel
Dear Sir/Madam,
Warmest greetings from Le Jardin Hotel & Spa!
Thank you very much for spending your valuable time to sharing your experience during your stay with us. Every members of our team are trying hard everyday to deliver the best service to our beloved guests, and we are all delighted to know that you have recognised our effort. We do hope that we will have the opportunity of welcoming you to our hotel and showing you our warm hospitality again.
Best regards,
Perry Huynh (Mr.)
Customer Service Agent
par un voyageur
Publié le 19 août 2024 sur Hotels
Overall, I enjoy the stay especially the service team at the reception area. The only comment is that the windows facing the streets are not as sound proof and at night you can hear the loud chattering and horns which interrupt the sleep. Other than that, I really enjoy the stay.
Commentaires de Gestion de l’hôtel
19 août 2024 par Thuong DINH (Ms.) – Ecommerce Executive., Gestion de l’hôtel
Dear Mr. Peng Guan,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Hanoi Le Jardin Hotel & Spa for your stay in Hanoi. We look forward to serving you again soon!
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Thank you message, Gestion de l’hôtel
Dear Ms. Sabita,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Hanoi Le Jardin Hotel & Spa for your stay in Hanoi. We look forward to serving you again soon!
par un voyageur
Publié le 15 août 2024 sur Expedia
I was amazed by the free upgrade of a suite room. The room is clean and comfortable. Staff were very welcoming and hospitable.
Commentaires de Gestion de l’hôtel
15 août 2024 par Thank you message, Gestion de l’hôtel
Dear Mrs. Sharon,Warmest greetings from Hanoi Le Jardin Hotel & Spa!We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Hanoi Le Jardin Hotel & Spa. We look forward to serving you again soon!Best regards,Thuong DINH (Ms.) – Ecommerce Executive.
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Thank you message, Gestion de l’hôtel
Dear Mr. Tommy,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Hanoi Le Jardin Hotel. We look forward to serving you again soon!Best regards,Thuong DINH (Ms.) – Ecommerce Executive.
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Thank you message, Gestion de l’hôtel
Dear Ms. Hannah,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Hanoi Le Jardin Hotel & Spa for your stay in Hanoi. We look forward to serving you again soon!Best regards,Thuong DINH (Ms.) – Ecommerce Executive.
par un voyageur
Publié le 16 juill. 2024 sur Hotels
everything is excellent
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Thank you message, Gestion de l’hôtel
Dear Mr. John Ronald,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Hanoi Le Jardin Hotel & Spa for your stay in Hanoi.We look forward to serving you again soon!Best regards,Thuong DINH (Ms.) – Ecommerce Executive.
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Excellent property with great service. Staff were really welcoming.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Thuong DINH (Ms.) – Ecommerce Executive., Gestion de l’hôtel
Dear Mr. Willson,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Hanoi Le Jardin Hotel & Spa for your stay in Hanoi.We look forward to serving you again soon!Best regards.
par un voyageur
Very good initiative.
Publié le 1 juill. 2024 sur HotelsVery good stay. Happy with the service. Good initiative. Love the suggestion by your reception counter staff on the 28th June evening when I say I was leaving hotel at 4.30am on 29th morning, she suggested a takeaway breakfast set which I really appreciated. It's these small details that shows the excellent service
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Lan La , Gestion de l’hôtel
Dear Peng Guan, Thank you so much for your kind words and positive review! We are delighted to hear that you enjoyed your stay with us and appreciated the service provided. Our team, especially the reception counter staff, takes great pride in ensuring our guests have a memorable experience, and your feedback is truly encouraging.We are glad that the takeaway breakfast set made your early departure more convenient. It’s these small details that we believe make a difference, and we are thrilled to know that it contributed to your positive experience.We look forward to welcoming you back to Le Jardin Hotel & Spa in the future.Best regards,
