See all properties

InterContinental Hanoi Westlake, an IHG Hotel

5.0 star property
5-star luxury hotel near West Lake

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Hanoi Westlake, an IHG Hotel

Property amenity
Property grounds
Classic Room, 1 King Bed, City View, Overwater | City view
3 bars/lounges, swim-up bar, poolside bar
3 bars/lounges, swim-up bar, poolside bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
5 Tu Hoa, Hanoi, 10000
  • West Lake
    2 min walk
  • Ho Chi Minh Mausoleum
    3 min drive
  • Dong Xuan Market
    4 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    30 min drive

Room options

View all photos for Classic Room, 1 King Bed, City View

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Upgraded)

Select Comfort beds, minibar, in-room safe, desk

Classic Room (Upgraded)

  • 43 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Overwater (Residence)

City view

Suite, 1 Bedroom, Overwater (Residence)

  • 86 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub, City View

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, Accessible Bathtub, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Lake View (Club)

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 2 Single Beds, Lake View (Club)

  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Lake View

Select Comfort beds, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Lake View

  • 60 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Lake View

View from room

Classic Room, 2 Single Beds, Lake View

  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Room amenity

Suite, 1 Bedroom, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lake View (Club)

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, Lake View (Club)

  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, City View, Overwater

City view

Classic Room, 2 Single Beds, City View, Overwater

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

  • 70 sq m
  • Lake view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, City View

Select Comfort beds, minibar, in-room safe, desk

Junior Suite, 1 King Bed, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Lake View, Overwater

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, Lake View, Overwater

  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Overwater (Residence)

City view

Suite, 2 Bedrooms, Overwater (Residence)

  • 129 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 2 Single Beds, Lake View, Overwater

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 2 Single Beds, Lake View, Overwater

  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, Multiple Beds, Lake View

Presidential Suite, Multiple Beds, Lake View

Presidential Suite, Multiple Beds, Lake View

  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for Classic Room

Select Comfort beds, minibar, in-room safe, desk

Classic Room

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 2 Single Beds, City View

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 2 Single Beds, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds, City View (Club)

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 2 Single Beds, City View (Club)

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, City View (Club)

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, City View (Club)

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View, Overwater

Classic Room, 1 King Bed, City View, Overwater | City view

Classic Room, 1 King Bed, City View, Overwater

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Lake View

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, Lake View

  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Overwater (Residence)

Coffee/tea maker, electric kettle

Suite, 3 Bedrooms, Overwater (Residence)

  • 172 sq m
  • Partial lake view
  • Sleeps 6
  • 1 Twin Bed

Similar properties

Room
InterContinental Hanoi Landmark72, an IHG Hotel
Pool
Spa
Kids pool
Parking included
4.8 out of 5, Exceptional, (528)
The price is CA $225
per night
CA $255 total
includes taxes & fees
6 Dec - 7 Dec
InterContinental Hanoi Landmark72, an IHG Hotel

About the area

Hanoi

Heart of Hanoi.A stay at this Tay Ho hotel places you within half a mile (1 km) of West Lake and 3 miles (5 km) of Ho Chi Minh Mausoleum. Dong Xuan Market and Hanoi Old Town Night Market are also within 3 miles (5 km).

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Ho Chi Minh Mausoleum - 3 min drive - 3.0 km
  • Dong Xuan Market - 4 min drive - 3.3 km
  • Hoan Kiem Lake - 5 min drive - 4.5 km
  • Hanoi Old Town Night Market - 5 min drive - 4.7 km

Getting around

  • Hanoi Long Bien Station - 8 min drive
  • Ga Co Loa Station - 14 min drive
  • Noi Bai Intl. Airport (HAN) - 30 min drive

Restaurants

  • ‪Oven D'or Restaurant - ‬3 min walk
  • ‪Sheraton Hanoi Lobby Lounge - ‬3 min walk
  • ‪Dân Tộc Quán - ‬4 min walk
  • ‪The Slavic Teahouse - ‬4 min walk
  • ‪Sheraton Club Lounge - ‬3 min walk

About this property

InterContinental Hanoi Westlake, an IHG Hotel

5-star luxury hotel near West Lake
InterContinental Hanoi Westlake, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and spa services are also featured at the luxury InterContinental Hanoi Westlake, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 318 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
InterContinental Hanoi Westlake, an IHG Hotel offers 318 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Select Comfort mattresses. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include massages.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Vietnamese

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 23 for adults and USD 11.5 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • 5 stairs to reach property
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.36 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 11.5 for children
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.36 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Westlake InterContinental
InterContinental Hanoi Westlake
InterContinental Westlake
InterContinental Westlake Hotel
InterContinental Westlake Hotel Hanoi
Intercontinental Hanoi Westlake Hotel Hanoi
InterContinental Hanoi Westlake Hotel
InterContinental Hanoi Westlake
InterContinental Hanoi Westlake, an IHG Hotel Hotel
InterContinental Hanoi Westlake, an IHG Hotel Hanoi
InterContinental Hanoi Westlake, an IHG Hotel Hotel Hanoi

InterContinental Hanoi Westlake, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1004 reviews" "
Rating 8 - Good. 287 out of 1004 reviews" "
Rating 6 - Okay. 59 out of 1004 reviews" "
Rating 4 - Poor. 25 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel that pleases for everything. Very 5 star
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a few days away from the bustle of the old quarter. Beware you don’t get IHG points if you book via Expedia
Stayed 4 nights in Jul 2024

10/10 Excellent

Chang Su

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a luxury hotel, although outdated. OK overall and breakfast was good enough
Stayed 3 nights in Jul 2024

10/10 Excellent

Krunal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Krunal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The on water - lake view rooms from the Resident Pavillion are just amazing. Rooms very super clean. Service is amazing and all staff are very courteous. Swimming Pool is well maintained.
Stayed 1 night in Jul 2024

6/10 Okay

Harjeet

Travelled with group
Liked: Cleanliness, staff & service
This is a very old property
Stayed 2 nights in Jun 2024

8/10 Good

Naohisa

Liked: Property conditions & facilities
Time to update some area such as building.
Stayed 3 nights in Jul 2024

10/10 Excellent

Huijia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful hotel with luxury room.
Stayed 1 night in Apr 2024

10/10 Excellent

Hector, MIAMI

Stayed 1 night in Jul 2024

10/10 Excellent

Ka Yee

Stayed 2 nights in Jun 2024

10/10 Excellent

Misty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely LOVED this hotel. The morning views were amazing. So much fun to look out to the water and it's so quiet. Food was great as well.
Stayed 2 nights in Jun 2024

6/10 Okay

Satyakam

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lovely property .. service could improve
Stay overall was nice. Sunset restaurant went an extra mile to accommodate us for a late dinner. Room was good. The only negative was the check out experience. We were in a big hurry as we were late for our flight and the check out staff did nothing to help. Rather delayed the final billing due to a confusion at their end
Stayed 1 night in Jun 2024

6/10 Okay

Myongjee

Travelled with group
Liked: Cleanliness, staff & service
Located in a quiet area, but far from the key areas for fun. I was aware of this while booking the hotel but it was actually not the most convenient once I arrived at the destination. Hotel is okay, not as nice as the pictures. Facility was kind of outdated. If you are visiting for just a few days as a traveler, I recommend staying in the Old Quarter area instead.
Stayed 3 nights in Jun 2024

10/10 Excellent

Noboru

Stayed 4 nights in Jun 2024

10/10 Excellent

Amal

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was beyond expectations .The service was royal and the staff were helpful and friendly. Pillows and bed were comfortable. The carpet in the rooms looks old and you have to take a taxi or grab to go anywhere.
Stayed 3 nights in Jun 2024

8/10 Good

hee poong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quite easy going hotels with very attentive staffs
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the lake rooms were the best. Made you feel like you were away.
Stayed 5 nights in May 2024

6/10 Okay

Christine

Stayed 3 nights in May 2024

8/10 Good

Son

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except the neighborhood was not very clean. Excellent bell boy (Tan). Excellent kitchen staffs.
Stayed 3 nights in May 2024

10/10 Excellent

Salah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 2 nights in May 2024

10/10 Excellent

Jason Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
The hotel is in a quiet part of Hanoi, about 20 minutes or so from the Old Quarter. The outdoor look is a bit dated, but the room was comfortable. Excellent staff and service.
Stayed 4 nights in Apr 2024

2/10 Terrible

SENTHIL

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s 20 years old property. Not maintained well and condition of the property is terrible. They has maintained only the reception lobby and restaurant. Rooms are too small and lot of lizards and mosquitoes. Do not recommend to this property at all. Not worth for money. Great, if hotels.com consider refunding partial.
Stayed 3 nights in Apr 2024

6/10 Okay

Minoru

Disliked: Staff & service
Hotel staff were not well trained, saucy and arrogant attitude to the customers.
Stayed 2 nights in Apr 2024

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 1 night in Apr 2024

10/10 Excellent

Huijia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional service and beautiful facilities
Stayed 1 night in Apr 2024