Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Expedia
I like rooms the hotel is good the restaurant is beautiful.
The bar in the roof is very nice. The hotel has too a little pool in the last floor.
Breakfast is varied and abundant. If I go back to Hanoi I will come back
Commentaires de Gestion de l’hôtel
16 août 2024 par Thank you message, Gestion de l’hôtel
Dear Mr. Javier,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Have a good day and best regards,Thuong DINH (Ms.) – Ecommerce Executive.
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Thank you message, Gestion de l’hôtel
Dear Mr. Nader,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi.We look forward to serving you again soon!Have a good day and best regards,Thuong DINH (Ms.) – Ecommerce Executive.
par un voyageur de Richmond
Publié le 4 mai 2024 sur Expedia
The rooms are a little small, but the service was absolutely exceptional. Every staff we encountered was competent and professional. Rachel the supervisor went above and beyond in every way. We had lots of luggage and the bellmen were also great.
The room is a bit small and shows some wear or tear, however, it was clean and we did have everything that we need. The breakfast variety was smaller, but it was most definitely sufficient and tasty.
We had a short stay so we did not use pool or gym and cannot comment on them.
I would most definitely return if we were to visit Hà Nội again. Thank you to everyone at Le Jardin Haute Couture.
Commentaires de Gestion de l’hôtel
11 juin 2024 par Lan La , Gestion de l’hôtel
Thank you for taking the time to share your feedback about your stay at Le Jardin Haute Couture. We are pleased to hear that you found our service exceptional and our staff competent and professional. A special thank you for acknowledging Rachel, who went above and beyond to make your stay comfortable.We appreciate your comments about the room size and condition. While we strive to maintain our rooms to the highest standards, we understand that there may be areas for improvement. Your feedback is valuable, and we will look into the points you raised.It's great to know that you found the breakfast sufficient and tasty despite the smaller variety. We aim to offer a delightful start to the day for all our guests.We hope to have the opportunity to welcome you back in the future for a longer stay so you can experience our pool and gym facilities. Thank you once again for your kind words and for choosing Le Jardin Haute Couture.Warm regards,
par un voyageur
Publié le 27 avr. 2024 sur Expedia
Skybar was great feature.
Commentaires de Gestion de l’hôtel
11 juin 2024 par Lan La , Gestion de l’hôtel
Thank you for your feedback. We are delighted to hear that you enjoyed the Skybar. It’s indeed a great feature of our hotel, offering wonderful views and a relaxing atmosphere.We hope to welcome you back to Le Jardin Haute Couture soon, where you can enjoy more of our amenities and services.Warm regards,
par un voyageur
Publié le 24 avr. 2024 sur Expedia
The staff was amazing and the hotel was beautiful and clean!
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Customer Care , Gestion de l’hôtel
Thank you so much for staying with us !
par un voyageur
Publié le 22 avr. 2024 sur Expedia
Fun location, great well trained staff. Room sizes and the conditions were okay.
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Customer Care, Gestion de l’hôtel
Thank you so much for staying with us !
par un voyageur
Publié le 16 avr. 2024 sur Expedia
Breakfast was amazing and the rooms was nice
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Customer Care, Gestion de l’hôtel
Thank you so much for staying with us !
par un voyageur
Publié le 4 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Customer Care, Gestion de l’hôtel
Thank you so much for staying with us !
par un voyageur
Comfortable bed, ok service
Publié le 22 mars 2024 sur HotelsGood bed and clean rooms. Breakfast was basic and the water in the shower would go from cold to hot.
Commentaires de Gestion de l’hôtel
28 mars 2024 par Customer Care, Gestion de l’hôtel
Thank you so much for staying with us !
par un voyageur
service with a smile!
Publié le 10 mars 2024 sur HotelsGreat customer service! Thanks for everything, Christian!!!
Commentaires de Gestion de l’hôtel
12 mars 2024 par Customer Care , Gestion de l’hôtel
Thank you so much for staying with us !
