Note fondée sur 167 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
98 % des clients le recommandent
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
Food is okay.
Commentaires de Gestion de l’hôtel
21 août 2024 par Novotel Suites Hanoi, Gestion de l’hôtel
Dear Ms. Thu, We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Hanoi Management
5 sur 5
par un voyageur

Publié le 10 août 2024 sur Expedia
next to a spa. Food is ok
Commentaires de Gestion de l’hôtel
21 août 2024 par Novotel Suites Hanoi, Gestion de l’hôtel
Dear Ms Thu, We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Hanoi Management
4 sur 5
par un voyageur

Publié le 6 août 2024 sur Hotels
깨끗하고 편안하네요
Commentaires de Gestion de l’hôtel
21 août 2024 par Novotel Suites Hanoi, Gestion de l’hôtel
Dear Mr. In chul, We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Hanoi Management
5 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Novotel Suites Hanoi, Gestion de l’hôtel
Dear Mr. Changhyun, We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Hanoi Management
5 sur 5
par un voyageur

편안한 호텔

Publié le 28 juill. 2024 sur Hotels
편안하게 잘 쉬다 갈수 있었어요
Commentaires de Gestion de l’hôtel
21 août 2024 par Novotel Suites Hanoi, Gestion de l’hôtel
Dear Sir, We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Hanoi Management
5 sur 5
par un voyageur

Publié le 2 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Novotel Suites Hanoi, Gestion de l’hôtel
Dear Mr. Toru, We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Hanoi Management
3 sur 5
par un voyageur

Naive

Publié le 28 juin 2024 sur Hotels
Shower head was broken but no one even cleaner didnt fix it, nor suggested me to change room.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Front Office Manager, Gestion de l’hôtel
Dear Mr. NaiveThank you for taking the time to provide your feedback and share your experience with us. we do apologize that the shower head that did not meet your expectation. By the way may we have your stay and room details to inform related department to fix and improve our service. At Novotel Suites Hanoi, we strive to provide our guests with a unique and enjoyable experience by providing excellent services and facilities that are tailored to their needs. We look forward to having you stay with us again in the future. Best regards, Novotel Suites management Team
5 sur 5
par un voyageur

Publié le 27 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Novotel Suites Hanoi, Gestion de l’hôtel
Dear Mr. Minho, We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Hanoi Management
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 juin 2024 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 15 juin 2024 sur Hotels