Ratings based on 480 Guest Reviews

Hear it directly from our travellers
4.9 out of 5
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Aug. 23, 2024 on Expedia
Beautiful hotel. Helpful staff.
5 out of 5
by A traveller

Great hotel in Hanoi old quarter

Posted Aug. 17, 2024 on Hotels
Grate hotel to stay, close to shopping, rest, great staff and service provided Beautiful terrace on the last floor Excellent breakfast Nice rooms
5 out of 5
by A traveller

Posted Aug. 15, 2024 on Expedia
Staffs are very friendly and helpful, Julie from front office helped me all the way through my stay. Service was incredible
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 10, 2024 on Hotels
5 out of 5
by A traveller

Posted Aug. 10, 2024 on Expedia
Fantastic customer service from excellent staff who could not do enough to help. Great location.
5 out of 5
by A traveller from Nunawading

This traveller left a rating score only Posted Aug. 9, 2024 on Expedia
5 out of 5
by A traveller

Posted Aug. 7, 2024 on Expedia
Very special stay. This hotel is luxury from the moment you are at the front of the building. The price is amazing for what you get. Very impressive
5 out of 5
by A traveller from Bogota

Posted Aug. 4, 2024 on Expedia
Luxury boutique hotel. Right in the center of the Old Quarter. Magnificent breakfast and comfortable and clean rooms with good air conditioner. Great service.
5 out of 5
by A traveller

Posted Aug. 4, 2024 on Expedia
Amazing hotel right in the centre of the old Quarter. The staff are so friendly and helpful they honestly can’t do enough for you, the customer service is some of the best I’ve experienced from a hotel. They arranged our airport transport and excursions before we arrived all of which were really good. The hotel facilities are really good, we used the gym and pool daily and the spa to have a massage which was amazing. The rooms were a good size and clean. Breakfast was also included which was good with a large selection to choose from. This hotel was recommended to us by friends and we shall definitely be recommending it to anyone visiting Hanoi.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 4, 2024 on Expedia