Ratings based on 480 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Expedia
Beautiful hotel. Helpful staff.
by A traveller
Great hotel in Hanoi old quarter
Posted Aug. 17, 2024 on HotelsGrate hotel to stay, close to shopping, rest, great staff and service provided
Beautiful terrace on the last floor
Excellent breakfast
Nice rooms
by A traveller
Posted Aug. 15, 2024 on Expedia
Staffs are very friendly and helpful, Julie from front office helped me all the way through my stay. Service was incredible
by A traveller
Posted Aug. 10, 2024 on Hotels
by A traveller
Posted Aug. 10, 2024 on Expedia
Fantastic customer service from excellent staff who could not do enough to help. Great location.
by A traveller from Nunawading
Posted Aug. 9, 2024 on Expedia
by A traveller
Posted Aug. 7, 2024 on Expedia
Very special stay. This hotel is luxury from the moment you are at the front of the building. The price is amazing for what you get. Very impressive
by A traveller from Bogota
Posted Aug. 4, 2024 on Expedia
Luxury boutique hotel. Right in the center of the Old Quarter. Magnificent breakfast and comfortable and clean rooms with good air conditioner. Great service.
by A traveller
Posted Aug. 4, 2024 on Expedia
Amazing hotel right in the centre of the old Quarter. The staff are so friendly and helpful they honestly can’t do enough for you, the customer service is some of the best I’ve experienced from a hotel. They arranged our airport transport and excursions before we arrived all of which were really good.
The hotel facilities are really good, we used the gym and pool daily and the spa to have a massage which was amazing.
The rooms were a good size and clean.
Breakfast was also included which was good with a large selection to choose from.
This hotel was recommended to us by friends and we shall definitely be recommending it to anyone visiting Hanoi.
by A traveller
Posted Aug. 4, 2024 on Expedia