Note fondée sur 199 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 févr. 2023 sur Expedia
Chambre deluxe sans fenêtre. Inacceptable pour un hôtel qui se veut haute gamme. On me demande un supplément pour changer de chambre. Non merci. Aviser les clients avant la réservation qu’il n’y a pas de fenêtre dans la chambre. Malhonnête de la part de l’hôtel. Changer vos publications sur le net à cet égard.
Commentaires de Gestion de l’hôtel
2 juin 2023 par Dan Lai, Gestion de l’hôtel
Dear Sir/MadameI would like to personally thank you for choosing Rex Ha Noi hotel on your recent trip to Ha Noi.We hope to welcome you again in the very near future.We appreciate your feedback.With many thanks and best regards, DAN LAI(MR.) HOTEL MANAGER
par un voyageur
Excellent
Publié le 7 mars 2020 sur HotelsTrès bon service et bien située.
Commentaires de Gestion de l’hôtel
8 mars 2020 par Mr Lee, Gestion de l’hôtel
Hi Martin,
Thank you for your kind feedback after staying with us at Rex Hanoi Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in a very near future. Sincerely, Rex Hanoi Team.
par un voyageur
Très bien !
Publié le 7 mars 2020 sur HotelsMalgré quelque e ennuie avec internet, tout le personnel est extra. Belle place et bien située.
par un voyageur
Publié le 26 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
1 févr. 2020 par Mr Lee, Gestion de l’hôtel
Dear Rene,
Thank you for your kind feedback after staying with us at Rex Hanoi Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in a very near future. Sincerely, Rex Hanoi Team.
par un voyageur
Hôtel propre calme et tres bien situé
Publié le 9 sept. 2019 sur HotelsHôtel propre calme et tres bien situé
Commentaires de Gestion de l’hôtel
11 sept. 2019 par Mr Lee, Gestion de l’hôtel
Dear Guenez,
Thank you so much for sharing your feeling when staying here for other travellers. We are really happy to see that we met all your expectations and that you enjoyed our facilities we arranged for you. We are proud to know about what our guests needs and how to assist them so they can enjoy their trips in our Hanoi. Big compliments like yours is the best reward we can always have. Next time, if you come back here, We will show you more about our secret Hanoi, good food, good restaurant. We wish you all the best. Yours sincerely, Rex Hnoi Hotel Team.
par un voyageur
Publié le 22 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
21 mai 2019 par Mr Lee, Gestion de l’hôtel
Dear Michel,
Warmest greeting from Rex Hanoi Hotel ,
First of all, I would like to say thank you very much for your positive reviews . We are thrilled that you enjoy your stay at Rex Hanoi Hotel and remember the nice memories you had with the team. Your compliment would absolutely be spread to the whole staff.
Once again, thank you very much for your sharing, and we wish you all the best with good health, prosperity and abundant of happiness!
par un voyageur
Publié le 1 avr. 2019 sur Expedia
Très bien localisé dans le vieux quartier de Hanoï. Pour le prix demande super rapport qualité prix, bon service. Je n’ai pas mangé à cet endroit (parce que je partais de bonne heure pour aéroport)
Commentaires de Gestion de l’hôtel
23 mai 2019 par Mr Lee, Gestion de l’hôtel
Dear Value Guest
Warmest greeting from Rex Hanoi Hotel. I’m Lee – Director Of Sales . I appreciate that you have been chosen our Rex Hanoi Hotel for your trip in HN. I am glad to hear from your valuable feedback that you have a wonderful booking with us. Thank you once again for you recommendation. We always look forward to welcoming you back in the near future.
par un voyageur
Publié le 6 mars 2019 sur Hotels
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Phuong, Gestion de l’hôtel
Thank you so much for choosing Rex Hanoi Hotel as your choice of accommodation in Hanoi. We greatly appreciate your kind words and feedback regarding your stay at our hotel. We're delighted to know that you had a wonderful experience during your visit. We are dedicated to ensuring you feel welcome and comfortable throughout your stay. Your satisfaction is our priority, we are glad we have managed to make your stay enjoyable. If you plan to return to Hanoi, please don't hesitate to reach out to us for assistance or any special requests. We'd be delighted to welcome you back for another memorable stay. We look forward to the opportunity to serve you again in the future. Warm regards!
par un voyageur
Good location
Publié le 24 sept. 2024 sur HotelsThank you for the stay. It was very comfortable.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Phuong, Gestion de l’hôtel
Thank you so much for choosing Rex Hanoi Hotel as your choice of accommodation in Hanoi. We greatly appreciate your kind words and feedback regarding your stay at our hotel. We're delighted to know that you had a wonderful experience during your visit. We are dedicated to ensuring you feel welcome and comfortable throughout your stay. Your satisfaction is our priority, we are glad we have managed to make your stay enjoyable. If you plan to return to Hanoi, please don't hesitate to reach out to us for assistance or any special requests. We'd be delighted to welcome you back for another memorable stay. We look forward to the opportunity to serve you again in the future. Warm regards!
