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Somerset West Point Hanoi

4.0 star property
Family-friendly 4-star aparthotel near Hanoi Old Town Night Market

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Photo gallery for Somerset West Point Hanoi

Reception
Executive lounge
Front of property - evening/night
Executive Room, 4 Bedrooms | Private kitchen
Executive Apartment, 3 Bedrooms | Room amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Room service

Explore the area

Map
No.2 Tay Ho Road, Hanoi
  • West Lake
    ‪6 min walk‬
  • Ho Chi Minh Mausoleum
    ‪4 min drive‬
  • Hoan Kiem Lake
    ‪6 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Room amenity

Executive Apartment, 2 Bedrooms

  • 96 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Room amenity

Deluxe Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

  • 38.0 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms

Executive Apartment, 3 Bedrooms | Room amenity

Executive Apartment, 3 Bedrooms

  • 151 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | Room amenity

Premier Apartment, 2 Bedrooms

  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 4 Bedrooms

Executive Room, 4 Bedrooms | Private kitchen

Executive Room, 4 Bedrooms

  • 180 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Twin Beds

About the area

Hanoi

Tay Ho stay.Within a 10-minute walk of this Tay Ho aparthotel, you'll find West Lake and Syrena Shopping Center. Rising Sun Park and Ho Tay Water Park are also within 2 miles (3 km).
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 6 min walk - 0.6 km
  • Ho Tay Water Park - 17 min walk - 1.4 km
  • Ho Chi Minh Mausoleum - 4 min drive - 4.0 km
  • Hoan Kiem Lake - 6 min drive - 5.5 km
  • Hanoi Old Town Night Market - 6 min drive - 5.7 km

Getting around

  • Hanoi Long Bien Station - 11 min drive
  • Ga Co Loa Station - 14 min drive
  • Noi Bai Intl. Airport (HAN) - 27 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Yutaka - ‬3 min walk
  • ‪Al Sultan - ‬2 min walk
  • ‪Spicy Pho Bay - ‬1 min walk
  • ‪Nho’ 162 - ‬1 min walk

About this property

Somerset West Point Hanoi

Family-friendly 4-star aparthotel near Hanoi Old Town Night Market
Somerset West Point Hanoi offers its guests a children's pool, an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a complimentary children's club, and concierge services are also featured at the family-friendly Somerset West Point Hanoi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Hanoi aparthotel is smoke free.

  • 284 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Kid's club (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Somerset West Point Hanoi offers 284 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Free crib
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 283,500 for adults and VND 141,750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Room service (limited hours)

Bedrooms

  • Rollaway/extra bed: VND 737,100 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 22 lbs per pet)
  • Fee: VND 567,000 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free bottled water
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In an entertainment district

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Free children's club

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100% renewable energy
  • 25 floors
  • 284 units
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Recycling
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: VND 567000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 737100 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 283500 for adults and VND 141750 for children
  • Airport shuttle fee: VND 924000 per vehicle (one-way)
  • Pet fee: VND 567000 per pet, per night
  • Rollaway bed fee: VND 737100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Somerset West Point Hanoi Aparthotel
Somerset West Point Aparthotel
Somerset West Point
Somerset West Point Hanoi Hanoi
Somerset West Point Hanoi Aparthotel
Somerset West Point Hanoi Aparthotel Hanoi

Somerset West Point Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 154 out of 211 reviews
Rating 8 - Good. 45 out of 211 reviews
Rating 6 - Okay. 8 out of 211 reviews
Rating 4 - Poor. 2 out of 211 reviews
Rating 2 - Terrible. 2 out of 211 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Yashar

Liked: Cleanliness, amenities, property conditions & facilities
This is a true 5 star hotel in Hanoi. Incredible experience from check in to check out. Hospitable and luxurious
Stayed 3 nights in Jan 2025

10/10 Excellent

Yachneet

Liked: Cleanliness, room comfort
Bang on buck
Worth the money ! It was amazing property and very well managed
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, room comfort
Great stay
Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, amenities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice big room and very clean. It will be much better when the road work is finished.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, good customer service
Stayed 1 night in Dec 2023

10/10 Excellent

Natasha

Business traveller
Liked: Cleanliness, room comfort
Great value for money hotel in Hanoi
I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
Stayed 1 night in Dec 2023

10/10 Excellent

Adriana, Carpinteria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice and clean. Just the construction around the property was not good.
Stayed 3 nights in Nov 2023

10/10 Excellent

Trung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
Stayed 6 nights in Aug 2023

8/10 Good

Yen Yuin

Travelled with family
Liked: Cleanliness, room comfort
The place is comfortable and clean
Stayed 2 nights in Dec 2022

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Zachary

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located near the main roads and busy street. Roadway noise is still bearable. There were 2 convenient stores, a small shopping center near the property makes grocery shopping easier. All are within walking distances. The downside of the property is the Soundproof of the room. Had a noisy neighbors who were party till midnight.
Stayed 1 night in Aug 2019