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Splendid Star Grand Hotel & Spa

4.0 star property
4-star Art Deco hotel near Hoan Kiem Lake, connected to a shopping center

Choose dates to view prices

Photo gallery for Splendid Star Grand Hotel & Spa

Body treatments, body wraps, body scrubs, facials
Family Room, 2 Queen Beds, City View
Property entrance
Junior Suite, 1 King Bed, Balcony, City View | Balcony view
Body treatments, body wraps, body scrubs, facials

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443
  • St. Joseph's Cathedral of Hanoi
    ‪1 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Hanoi Old Town Night Market
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪46 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

Pillowtop beds, minibar, in-room safe, individually decorated

Superior Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds, City View

Family Suite, Multiple Beds, City View

Family Suite, Multiple Beds, City View

  • 36.4 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Pillowtop beds, minibar, in-room safe, individually decorated

Standard Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Double Room, 1 Queen Bed

Pillowtop beds, minibar, in-room safe, individually decorated

Superior Double Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Room, 2 Queen Beds, City View

Family Room, 2 Queen Beds, City View

Family Room, 2 Queen Beds, City View

  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

About the area

Hanoi

Heart of Hanoi.A stay at this Old Quarter hotel places you steps from St. Joseph's Cathedral of Hanoi and within a 10-minute walk of Hoan Kiem Lake. Red Moon Gallery and Ly Trieu Quoc Su Pagoda are also within half a mile (1 km).

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk - 0.1 km
  • Hoan Kiem Lake - 7 min walk - 0.7 km
  • Hanoi Old Town Night Market - 9 min walk - 0.8 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 46 min drive

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬1 min walk
  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪La Place - ‬1 min walk
  • ‪Song Thu Vietnamese Coffee & Tea - ‬1 min walk

About this property

Splendid Star Grand Hotel & Spa

4-star Art Deco hotel near Hoan Kiem Lake, connected to a shopping center
Splendid Star Grand Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and coworking spaces are available. Barbecue grills, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Splendid Star Grand Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Hanoi hotel is smoke free.

  • 28 guestrooms or units
  • 9 levels
  • 4 buildings
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Splendid Star Grand Hotel & Spa offers 28 air-conditioned accommodations with washers/dryers and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Languages

English, French, Vietnamese

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured self parking on site (USD 300,000 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Splendid Star Grand Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 350000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 4 for adults and USD 3 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Secured self parking fee: USD 300000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.
    For guests' safety, the property includes a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi

Splendid Star Grand Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 964 reviews
Rating 8 - Good. 198 out of 964 reviews
Rating 6 - Okay. 79 out of 964 reviews
Rating 4 - Poor. 35 out of 964 reviews
Rating 2 - Terrible. 36 out of 964 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort
A little pushy
On arrival a little overwhelmed as tired from travelling but hotel staff very insisting on trying to sell me tours. I know they may of meant well but was tired and just wanted to go to room to relax but they kept on with the hard sell.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rufino

Stayed 1 night in Nov 2024

10/10 Excellent

narayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at Splendid is what makes it a special place. Customer service was five star and could be compared to some of the top end hotels of the world. In fact, better than most five stars hotels that I have stayed in like the JW Marriott and Taj. Fantastic location in the old quarter. The rooms are nice and roomy but the bathroom was not as nice one would get in a four star hotel. Overall package and the price point makes it a very compelling choice
Stayed 4 nights in Nov 2024

10/10 Excellent

Jamal

Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful from booking through to our departure. They made our stay very comfortable. The hotel was located close to everything and spa services were convenient and easily accessible. Brian was a great help throughout!
Stayed 8 nights in Nov 2024

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Dong was brilliant when arriving and checking out. Stagg very helpful!

8/10 Good

Gidion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is tucked in a small alley. This hotel is rated 4 star hotel on the website but in my opinion it should be rated as 3 stars.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, nice people (everyone!) great position Brian and kimmie were super ! Will be back again!
Stayed 1 night in Nov 2024

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay fantastic Hotel convenient location staff very helpful and knowledgeable and very helpful when my sister was sick with medication
Stayed 2 nights in Nov 2024

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, Mr Dong booked our Ha Giang loop tour for us and it was absolutely incredible. He went out of his way to make our trip memorable, he is a great asset to this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hai, Yorba Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and friendly staff. Very good value for the price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Oct 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an amazing start to our trip to Vietnam. The hotel was in an excellent location, near to the St. Joseph Cathedral and only a short walk from the old quarter. Really big rooms, clean and wonderful staff. Good selection at breakfast with food cooked to order. Best thing was the staff. They were so nice and super helpful. Mr Dong helped us not only during our stay in Hanoi but helped book our trip to Halong Bay and even our onwards travel from the city!
Stayed 1 night in Oct 2024

10/10 Excellent

Dong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, located near St Joseph's Cathedral in the heart of Hanoi. Vibrant street life all around and just a short walk to the central lake and many markets. The staff are wonderful - Kimmie, Rose and all the rest. They could not be more organised, friendly, helpful. Our room was very comfortable with a great view. The cleaners popped in every day, always spotlessly clean. And the restaurant breakfast was the best in Hanoi. Just delicious, great variety and beautifully presented. It goes without saying that we will be staying here again. Mr Ding were really nice and professional and organized the rip to Ninh Binh and Halong Bay with resonable price and good qualities
Stayed 1 night in Oct 2024

10/10 Excellent

kyle

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Laurynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel where the rooms are superb and staff are welcome and helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of the old quarter
Stayed 4 nights in Aug 2024

10/10 Excellent

ANGELA, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff wonderful. Great place to stay in hanoi
Stayed 1 night in Aug 2024

10/10 Excellent

ANGELA, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

10/10 Excellent

ANGELA, Melbourne

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location and very friendly staff. Recommend to all
Stayed 1 night in Aug 2024

10/10 Excellent

Manuela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is just steps away from St-Joseph’s Cathedral, close to many sights and great dining options. The hotel is very clean, the satff is incredibly friendly and focused on catering to their customers’ needs. The breakfast buffet was delicious. This place is a hidden gem in Hanoi.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from James and Rose and Kevin and the rest of the staff. Always greeted with a smile and helped us with recommendations for food and activities
Stayed 3 nights in Jul 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the small alley, taxi is not able to go in. You will need to walk around 5 minutes. Take note if you have many luggages or in the raining day. It could be an hassle 😅 Otherwise, the location is convenient, we just behind the Church, plenty of food choices 😍
Stayed 2 nights in Jun 2024