Ratings based on 37 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Ota-ku
Posted Sep. 19, 2024 on Expedia
Overall, my stay was pleasant. The check-in and check-out process was smooth, the room was clean and tidy, and the breakfast options were good. However, there was one issue worth mentioning—the bathroom and its amenities. Occasionally, the drainpipe emitted an unpleasant smell, and the pottery bottles for the shampoo and body soap were difficult to manage when wet during a shower. They became slippery and tricky to handle, and from a hygiene perspective, they didn’t seem ideal. Those are minor points anyway.
Comment from Hotel Management
Sep. 19, 2024 by The Bloom Hanoi, Hotel Management
Dear Mr. Sho Nishikawa,Thank you for taking the time to share your feedback with us! We’re delighted to hear that you had an overall pleasant stay and enjoyed the smooth check-in/check-out process, cleanliness, and breakfast options.We appreciate your constructive comments regarding the bathroom amenities. We apologize for the inconvenience caused by the drainpipe odor and the design of the shampoo and soap bottles. Your observations are valuable, and we will look into ways to improve both the drainage system and the practicality of the bathroom amenities to ensure a better experience for future guests.We hope to welcome you back soon for an even more comfortable stay!
by A traveller
Posted Apr. 28, 2024 on Hotels
Comment from Hotel Management
May 3, 2024 by The Bloom Hanoi, Hotel Management
We appreciate your positive feedback about The Bloom Ha noi . We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to Hanoi again, please don’t hesitate to call us. Do checkout our Facebook and Instagram pages for promos that you might be interested in. Looking forward to seeing you again soon.
by A traveller
Posted Jan. 31, 2024 on Hotels
Good value for a relatively new hotel.
by A traveller from Ota-ku
Posted Jan. 27, 2024 on Expedia
Good enough service and confort stay as expected. Very stable experience always. Happy to stay here again when I have a chance coming to Hanoi next time.
by A traveller from HCMC
Posted Dec. 19, 2022 on Expedia
Good Hotel/Service apartment. Friendly staff, clean property and spacious room. The guest who wants to stay longer, laundry is a bit tricky though, the nearest local laudry service would be a good help.
by A traveller from Frisco
Posted Aug. 5, 2022 on Expedia
by A traveller
good stay
Posted Dec. 15, 2021 on HotelsThe staffs were very friendly and helpful. the rooms were big and well furnished. Breakfast was good. Our room was big and comfortable. There are many eateries and shops nearby even a night market some 15min away.
Comment from Hotel Management
Dec. 22, 2021 by Alec, Hotel Management
Dear Mr./Ms. Felix,
Thank you for leaving such kind words for our hotel. The Bloom Hanoi always put endless effort into our services to make you feel the utmost welcome you deserve. Your compliment is our greatest reward and we are deeply honored to have you as our guest. Hoping your next stay at The Bloom is just around the corner. Wish you good health, stay safe and happy at all times.
Sincerely,
The Bloom Hanoi Hotel & Serviced Apartment.
by A traveller from Suginami-ku
Posted Sep. 25, 2024 on Expedia
Comment from Hotel Management
Sep. 30, 2024 by The Bloom Hanoi, Hotel Management
Dear Valued Guest Warmest greetings from The Bloom . We are honored to serve you in your memorable moments. We sincerely appreciate you taking the time to leave such a thoughtful review.-We are looking forward to welcoming you againSincerely
by A traveller from Suginami-ku
Posted Sep. 15, 2024 on Expedia
Comment from Hotel Management
Sep. 30, 2024 by The Bloom Hanoi, Hotel Management
Dear Valued Guest Warmest greetings from The Bloom . We are honored to serve you in your memorable moments. We sincerely appreciate you taking the time to leave such a thoughtful review.-We are looking forward to welcoming you againSincerely
by A traveller
Posted Jul. 26, 2024 on Hotels
Comment from Hotel Management
Jul. 26, 2024 by The Bloom Hanoi, Hotel Management
Dear Ms/Mrs KIYOMIWarmest greetings from The Bloom . We are honored to serve you in your memorable moments. We sincerely appreciate you taking the time to leave such a thoughtful reviewThank you for your kind compliments regarding our services throughout your stay at The Bloom . It is always a pleasure to be a part of your trip. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back soon to share an even more positive feedback.Sincerely
