Note fondée sur 101 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
2,9 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 avr. 2023 sur Expedia
Loin de tout
Commentaires de Gestion de l’hôtel
7 avr. 2023 par M, Gestion de l’hôtel
Dear Marc,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
par un voyageur
Good place to stay for a night.
Publié le 14 nov. 2022 sur HotelsRoom was clean and freshly remodeled. Breakfast was not great (a coffee and a mini donot, that's it).
Commentaires de Gestion de l’hôtel
16 nov. 2022 par Management Team, Gestion de l’hôtel
Dear Isabelle,We appreciate you reviewing your stay with us. Please accept our sincere apologies for we failed to meet your expectations. We deeply regret the inconvenience you faced, and we will do all necessary course corrections at the earliest to ensure no other guest experiences the same. We have set high standards for hospitality, and we will see to it that your future stays are completely up to the mark. Having said that, we sincerely hope you will give us another chance in the future to serve you even better.Regards,
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par M, Gestion de l’hôtel
Dear Syed,We are disappointed that we could not make you feel welcome. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par M, Gestion de l’hôtel
Dear Dylan,We are disappointed that we could not make you feel welcome during your stay with us. Learning that our facilities and services could not match your expectations is disheartening. We hope you accept our profound apologies for our shortcomings. However, we take great pride in maintaining the quality and comfort of our accommodations and we never encountered any such complaints from our previous guests. Still keeping your review in mind, we will reinspect this. We wish to see you soon for a better stay.Sincerely,Management Team
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Saw roaches, bathroom looked old, barely any breakfast food out. They had cereal for the containers but refused to open so kids could have some during breakfast hours. Bed was noisy and only 2 pillows per bed
Commentaires de Gestion de l’hôtel
9 sept. 2024 par M, Gestion de l’hôtel
Dear Jordan,We apologize for the issues with cleanliness, breakfast availability, and room amenities. Your comments will be addressed with our team to make necessary improvements. We appreciate you bringing these concerns to our attention. We hope to have the opportunity to provide you with a more comfortable and satisfactory experience in the future.Sincerely,Management Team
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Quiet.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par M, Gestion de l’hôtel
Dear Don,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
par un voyageur
Publié le 27 août 2024 sur Expedia
I would never again stay at this place. It was horrible. It started from the first night I got delayed from my flight and getting a rental car. I was told that I had to pay 80 something for the first night because I was considered a no show. Because I wasn’t there by midnight. Well my flight got in around 11pm and I had to rent a car that took some time and then I had to go from Savannah Ga to South Carolina. So I got there at 1am. From there I rented the first room I had purchased all my time ahead so I was in a bind because that’s 4 nights down the drain. So I had pay the extension or lose my money. I’ll make a long story short and just say the two rooms were horrible. I stuck it out only because I had no choice. I have never written anything like this before because I usually find nice to say but not this time.
Commentaires de Gestion de l’hôtel
29 août 2024 par M, Gestion de l’hôtel
Dear Matthew,We are sorry to know about your experience and the issues you faced with your booking and room conditions. Your feedback is important, and we apologize for the inconvenience you encountered. We will review these matters to improve our service and wish to see you soon for a better stay.Sincerely,Management Team
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par M, Gestion de l’hôtel
Dear Lawrence,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best regards,Management Team
par un voyageur
Publié le 22 août 2024 sur Expedia
Friendly staff. Does need minor repairs. Quiet even though it's next to I95
Commentaires de Gestion de l’hôtel
24 août 2024 par Raj Patel, Gestion de l’hôtel
Thank you for the feedback and we will definitely work on making a great stay for you next time we see you.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par M, Gestion de l’hôtel
Dear Taiyanika,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best regards,Management Team
