Ratings based on 718 Guest Reviews
Hear it directly from our travellers
2.9 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 28, 2024 on Expedia
Outdated and renovations of surrounding businesses needed.
Comment from Hotel Management
Mar. 29, 2024 by Manager, Hotel Management
Hello Troy A.,We appreciate your feedback and will share your comments with the management team for their consideration. Your experience and opinions are valuable to us as we strive to improve our guests' stay. Thank you for bringing this to our attention.
by A traveller from Freeland
Posted Mar. 22, 2024 on Expedia
Quiet, clean sheets, inexpensive
Comment from Hotel Management
Mar. 22, 2024 by Manager, Hotel Management
Hello Elisa,We appreciate your positive feedback regarding our quiet and clean facilities and our affordable prices. Please feel free to reach out to our management team for any further assistance or feedback.
by A traveller
Posted Mar. 21, 2024 on Expedia
Staff is always so nice, my room is always clean, and they’re located by a lot of convenient stores. A few food options but Waffle House is a plus… Super8 is the best hotel I highly recommend
Comment from Hotel Management
Mar. 22, 2024 by Manager, Hotel Management
Hello April,We are delighted to hear that you enjoyed the cleanliness of your room and the friendliness of our staff during your stay at Super8. It's great to know that our convenient location suited your needs and that you found nearby stores helpful. We appreciate your recommendation and look forward to welcoming you back in the future.
by A traveller
Posted Mar. 21, 2024 on Hotels
Comment from Hotel Management
Mar. 24, 2024 by Manager, Hotel Management
Hello Gregory,We truly appreciate you choosing to stay with us. We hope to welcome you back in the future for an even better experience!
by A traveller
Posted Mar. 21, 2024 on Hotels
The sheets were questionable as to whether they had actually been changed. The room was dirty and had roaches.
Everything was really very bare minimum. There weren’t any Kleenex in the room.
Comment from Hotel Management
Mar. 22, 2024 by Manager, Hotel Management
Hello Deborah,We appreciate your feedback and apologize for any inconvenience caused during your stay. We encourage guests to reach out to our management team directly with any concerns to ensure they are addressed promptly. Your comments will be shared with the relevant departments for review and follow-up.
by A traveller
Posted Mar. 17, 2024 on Expedia
Because my flight was delayed they cancelled my 3 day reservation and wouldn’t let me just pay for the one night and check in the following day. I will not be booking with them ever again. It’s not my fault the flight was delayed a whole day.
Comment from Hotel Management
Mar. 22, 2024 by Manager, Hotel Management
Hello Jarrod T, We apologize for any inconvenience caused by the cancellation of your reservation due to the delayed flight. We understand your frustration and regret any disappointment this may have caused. Feel free to reach out to our management team if you would like to discuss this matter further or have any questions.
by A traveller
Needs Deep Cleaned
Posted Mar. 17, 2024 on HotelsCould use a deep cleaning. Not much to do in the area. Was an ok stay but definitely need a deep cleaning and change out the mattress and mattress covers you can see the blood from bed bugs on the mattress covers. The quilt on top has burn holes and stain on them in a non smoking room. There was mold throughout the room on the ceiling, lampshade, and floors. If I owned the Wyndham company I would definitely inspect my sister hotels before I would have my name associated with the business. Breakfast consist of toast, cereal and waffles. Room 112 and 118
Comment from Hotel Management
Mar. 18, 2024 by Manager, Hotel Management
Hello teresa, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A traveller
Posted Mar. 14, 2024 on Hotels
Comment from Hotel Management
Mar. 16, 2024 by Manager, Hotel Management
Hello Gilles,We are delighted to hear that you had a positive experience during your stay with us. We look forward to welcoming you back in the future for another memorable stay!
by A traveller
Posted Mar. 13, 2024 on Hotels
Comment from Hotel Management
Mar. 16, 2024 by Manager, Hotel Management
Hello Scott,We're thrilled to hear you enjoyed your stay with us! If you have any further insights to share, please don't hesitate to reach out so we can ensure an even better experience next time.
by A traveller
Posted Mar. 11, 2024 on Hotels
Comment from Hotel Management
Mar. 14, 2024 by Manager, Hotel Management
Hello Catherine, We regret to hear about your experience and would like to discuss it further. Please reach out to us so we can address any concerns you may have.
