Note fondée sur 590 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Hotels
Incredibly clean room and the staff were friendly. Standard breakfast with hot eggs, sausage, biscuits, gravy, fruit, cereal, waffle, bagels, toast, yogurt etc.
Commentaires de Gestion de l’hôtel
26 août 2024 par kena, Gestion de l’hôtel
Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par front desk, Gestion de l’hôtel
Thank you so much for your feedback. Have a wonderful day!
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Close to fast food options.
Commentaires de Gestion de l’hôtel
14 août 2024 par front desk, Gestion de l’hôtel
Thank you so much for your feedback! We look forward to seeing you next time you are in the area. Have a wonderful day!
par un voyageur
Fantastic
Publié le 26 juill. 2024 sur HotelsSuper friendly staff. Very clean rooms comfortable beds. Clean pool. Wonderful breakfast highly recommend
Commentaires de Gestion de l’hôtel
26 juill. 2024 par front desk, Gestion de l’hôtel
Truly thankful for the review Brandy!!!! Come back anytime!!!!
par un voyageur
Bad experience
Publié le 23 juill. 2024 sur HotelsI chose this hotel primarily for the Tesla destination chargers, but I was very disappointed. Upon arrival, one charger was blocked by the manager's van, and the other was reserved for a resident. The front desk explained it was due to people stealing free charging, but this left me unable to charge my car as promised. I ended up paying to charge elsewhere, which was frustrating and inconvenient. Had I known, I would have stayed elsewhere. Overall, a disappointing experience. What a joke, Best Western Harker Heights - Killeen - Fort Hood TX.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par front desk, Gestion de l’hôtel
We're very sorry Paul, we have a guest staying long term and he charges his Tesla every night and the other charger doesn't work. We tried to let you know at check-in so you could make other arragements, but again we do apologize.
par un voyageur
Will Return Again
Publié le 23 juill. 2024 sur HotelsI really enjoyed the stay. The room was more than i expected along with the room having black out curtains which was great for both my girlfriend and i having to sleep more comfortably.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Front desk, Gestion de l’hôtel
So glad to hear you enjoyed your stay Benjamin and definitely come back anytime. Thank you so much!!!!
par un voyageur de Harker Heights
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Kena - Guest Services, Gestion de l’hôtel
Thank you so much for your feedback. We really appreciate your business. have a blessed day!
par un voyageur
Publié le 7 juill. 2024 sur Expedia
The staff were very kind and pool was nice and quiet. They offer a nice free breakfast. Room is very standard nothing exciting.
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Best Western Harker Heights, Gestion de l’hôtel
Thank you so much for your feedback! We truly value your business and time in telling us how we did. Cannot wait to hopefully accommodate you once again. Have a great day!
par un voyageur
Publié le 27 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juin 2024 par Ryan, Gestion de l’hôtel
Thank you so much for staying with us. we do appreciate your business.
par un voyageur
Publié le 19 juin 2024 sur Expedia
Personnel are always friendly and provide excellent service!
Commentaires de Gestion de l’hôtel
19 juin 2024 par Best Western Harker Heights, Gestion de l’hôtel
We truly appreciate your feedback! Your response is incredibly important to us since it helps us know what we can improve on and/or maintain. Cannot wait to see you again in the near future. Have great day!
