Note fondée sur 253 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Shannon, Gestion de l’hôtel
We are glad to hear that you enjoyed your stay with us. We hope to see you again soon.
par un voyageur
Publié le 5 août 2024 sur Expedia
Room near pool smelled of mould and mildew
Commentaires de Gestion de l’hôtel
5 août 2024 par Shannon, Gestion de l’hôtel
I apologize for failing to meet your expectations with your stay. I do hope you will stay with us again and allow us to better serve you.
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Shannon, Gestion de l’hôtel
We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Property and staff nice. I was overcharged because I ended up staying there 3 days and for that I was charged over $1,500.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Shannon, Gestion de l’hôtel
I apologize that you were not satisfied with your stay. If you would like to reach out to us please do. You can reach the front desk at 606-573-3385.
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Comfortable room, friendly staff,
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Shannon, Gestion de l’hôtel
Thank you for allowing us to serve you. We hope to see you again soon.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
I enjoyed almost everything about our stay, except there weren't any vending machines. My son got hungry late at night and we were told there weren't any vending machines that held food.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Shannon, Gestion de l’hôtel
Thank you for allowing us to serve you. We look forward to seeing you again.
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Very clean and quiet
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Shannon, Gestion de l’hôtel
We are glad to hear that you enjoyed your stay with us. We hope to see you again soon.
par un voyageur
2024 stay for Appalachian Challenge Academy 🎓
Publié le 17 juin 2024 sur HotelsPool area was entirely to hot, made it hard to breathe. As I am handicapped a walk in ramp would have been easier for me. My shower in my assessable room was nice, but a little slippery. I wore water shoes. One of my daughters in the other room slipped and fell due to the slippery tub. We asked for 4 extra towels and the worker told my daughter we could only have 2 as to many towels had been stolen. It would have been nice to have access to a dryer to dry our wet towels and bathing suits. Staff was friendly. A nice play area would have been awesome for my grand daughter. My t.v. was staticky in my assessable room, but fine in the other room. All in all it was a nice visit. You should have assessable suits for large families like mine. Then I wouldn't have had to rent 2 rooms.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Shannon, Gestion de l’hôtel
On behalf of our entire team I would like to apologize for failing to meet your expectations. We do hope that you will consider staying with us in the future and allowing us to better serve you.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Our room just smelled of mildew and cigarettes. The room just didn’t feel clean. The lady that worked at the front desk was super sweet and accommodating. We only stayed one night so we were able to tough it out.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Shannon, Gestion de l’hôtel
On behalf of our entire team I would like to apologize for failing to meet your expectations. We do hope that you will stay with us again and allow us to better serve you.
par un voyageur
Publié le 5 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juin 2024 par Shannon, Gestion de l’hôtel
Thank you for your positive feedback. We hope to see you again soon.
