Ratings based on 162 Guest Reviews
Hear it directly from our travellers
2.8 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 25, 2024 on Expedia
Last minute reservation.. didn’t have any trouble at all.
by A traveller
Posted Aug. 20, 2024 on Expedia
For the price of the room it was a good place to stay.
by A traveller
Posted Aug. 19, 2024 on Expedia
shower wasn't cleaned and found live roach. no one present in office for checkout
by A traveller
Posted Aug. 12, 2024 on Expedia
Easy to get to , easy to deal with, staff was freindly
by A traveller
Posted Aug. 4, 2024 on Hotels
by A traveller
Cozy Inn
Posted Aug. 2, 2024 on Hotelsby A traveller
Posted Jul. 31, 2024 on Expedia
We walked into no hot water, a broken microwave (went through several more broken ones to find a working one), and a poorly built room that was called the VIP upgrade room. Doorknob hanging off the bathroom door, won't close. One towel for two customers. At least the mini fridge works, as warm as you adjust it everything inside freezes. We had to argue with condescending and dishonest staff to get them to stop being cheap and turn the damn water heater on, only to tell us "you were doing it wrong, just wait 2 minutes for it to warm up" after we had waited 30m 3 days in a row in EACH of the 'hot' positions of the wrongly installed temp monitor and ultimately taken cold showers. The cherry on top: "The water is warm now so you better give us those good reviews, man! Give us a five star review and we'll give you another night for free." Indian lying slackers only care about money by the cheapest means. This inn will never deliver quality. Enjoy your drug dealer and prostitute neighbors slamming the walls and moaning at 3 AM. THE FREE NIGHT ROOM THEY WERE OFFERING HAD BLOOD ON THE WALLS AND ROACHES EVERYWHERE, nightmare motel staffed by lazy JEETS
by A traveller
Posted Jul. 29, 2024 on Expedia
We had to move to another room where ac actually worked. Knobs came off shower, toilet paper dispenser was broken, floor dirty… not mopped, no floor mats, insufficient towels and some stained.
Mattresses and bed very comfortable, clean…..glad for little frigerator and microwave, Wi-Fi and USB charge sites. Design of old motel was reminiscent and we could sit outside the room doors and chat with others doing likewise. mist on the mountains lovely.
Poor Harlan has on,y one other accommodation .. Quality Inn which was full. Chatty checkin clerk happy to share info and recommendations about area.
Comment from Hotel Management
Jul. 30, 2024 by Jay, Hotel Management
We apologize for any inconvenience you experienced during your stay. Please be assured that the issues in the room you were moved from have been resolved.Rodeway INN Management
by A traveller
Posted Jul. 23, 2024 on Expedia
Yes, this place has some small issues. However, the staff is working hard to change things there. I spoke with them about a couple issues THAT I felt needed addressed, and they quickly did their best to help make this right. SOOO if you stay here and have an issue... Please Let the staff know. They can't help you if you don't tell them.
Comment from Hotel Management
Jul. 30, 2024 by Jay, Hotel Management
“Thank you for your kind review. We look forward to welcoming you back for another stay with us.”
by A traveller
A nightmare
Posted Jul. 8, 2024 on HotelsThe room had bedbugs, is a shame me and my girlfriend left and when to another hotel.
We showed the manager the infestation of bed bugs and was promised a refund.
Today is 4 days later and I still don’t have the money. This place is one of the worst places I’ve ever been. Owner should be told of this horrible and nasty rooms.
Comment from Hotel Management
Jul. 31, 2024 by Jay, Hotel Management
We apologize for any inconvenience experienced during your stay. Our property manager provided the customer with several room options, and the customer chose the room in question. Following the complaint, a thorough inspection was conducted, and no bed bugs were found. Nevertheless, we took the precautionary measure of having a pest control company treat the room to ensure the highest standards of cleanliness and comfort.
