Note fondée sur 159 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,4 Service et personnel
2,9 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Expedia
Easy to get to , easy to deal with, staff was freindly
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur
Cozy Inn
Publié le 2 août 2024 sur Hotelspar un voyageur
Publié le 31 juill. 2024 sur Expedia
We walked into no hot water, a broken microwave (went through several more broken ones to find a working one), and a poorly built room that was called the VIP upgrade room. Doorknob hanging off the bathroom door, won't close. One towel for two customers. At least the mini fridge works, as warm as you adjust it everything inside freezes. We had to argue with condescending and dishonest staff to get them to stop being cheap and turn the damn water heater on, only to tell us "you were doing it wrong, just wait 2 minutes for it to warm up" after we had waited 30m 3 days in a row in EACH of the 'hot' positions of the wrongly installed temp monitor and ultimately taken cold showers. The cherry on top: "The water is warm now so you better give us those good reviews, man! Give us a five star review and we'll give you another night for free." Indian lying slackers only care about money by the cheapest means. This inn will never deliver quality. Enjoy your drug dealer and prostitute neighbors slamming the walls and moaning at 3 AM. THE FREE NIGHT ROOM THEY WERE OFFERING HAD BLOOD ON THE WALLS AND ROACHES EVERYWHERE, nightmare motel staffed by lazy JEETS
par un voyageur
Publié le 29 juill. 2024 sur Expedia
We had to move to another room where ac actually worked. Knobs came off shower, toilet paper dispenser was broken, floor dirty… not mopped, no floor mats, insufficient towels and some stained.
Mattresses and bed very comfortable, clean…..glad for little frigerator and microwave, Wi-Fi and USB charge sites. Design of old motel was reminiscent and we could sit outside the room doors and chat with others doing likewise. mist on the mountains lovely.
Poor Harlan has on,y one other accommodation .. Quality Inn which was full. Chatty checkin clerk happy to share info and recommendations about area.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Jay, Gestion de l’hôtel
We apologize for any inconvenience you experienced during your stay. Please be assured that the issues in the room you were moved from have been resolved.Rodeway INN Management
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Yes, this place has some small issues. However, the staff is working hard to change things there. I spoke with them about a couple issues THAT I felt needed addressed, and they quickly did their best to help make this right. SOOO if you stay here and have an issue... Please Let the staff know. They can't help you if you don't tell them.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Jay, Gestion de l’hôtel
“Thank you for your kind review. We look forward to welcoming you back for another stay with us.”
par un voyageur
A nightmare
Publié le 8 juill. 2024 sur HotelsThe room had bedbugs, is a shame me and my girlfriend left and when to another hotel.
We showed the manager the infestation of bed bugs and was promised a refund.
Today is 4 days later and I still don’t have the money. This place is one of the worst places I’ve ever been. Owner should be told of this horrible and nasty rooms.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Jay, Gestion de l’hôtel
We apologize for any inconvenience experienced during your stay. Our property manager provided the customer with several room options, and the customer chose the room in question. Following the complaint, a thorough inspection was conducted, and no bed bugs were found. Nevertheless, we took the precautionary measure of having a pest control company treat the room to ensure the highest standards of cleanliness and comfort.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Good place to stop with limited option presented in the area. Check-in staff went above and beyond to make sure we were satisfied with our room.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Jay, Gestion de l’hôtel
Thank you for your kind words and positive review. We look forward to welcoming you back to our hotel in the near future.
par un voyageur
Don’t stay.
Publié le 26 juin 2024 sur HotelsDirty sheets, door had been broken into, bathroom door wouldn’t shut, pee on wall, didn’t even stay our whole reservation because of how sketchy this place was. Just a bad feeling in there.
par un voyageur
Publié le 23 juin 2024 sur Expedia
