Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cute Cottage
Publié le 25 sept. 2024 sur HomeAwayThank you for
par un voyageur
Publié le 27 août 2023 sur Wotif
Great place, everything we wanted for a stay close to Mt Hotham. Would definitely come here again.
par un voyageur
pretty cottage in snow mountain
Publié le 30 août 2022 sur HomeAwayvery cozy pretty place to stay. Everything you need is there.
The pub across the street is very good
par un voyageur
Check in and check out
Publié le 7 août 2022 sur HomeAwayCheck in time is too late and check out time is too early. There are 4 hours gap, which does not seem to be fair for whole day fee. Either reducing the time gap to max 2hrs or refund for the gap fee would be reasonable.
Commentaires de Gestion de l’hôtel
7 sept. 2022 par VrboOwner, Gestion de l’hôtel
Thanks Jenny,
2pm check-in and 10am check-out are both standard times and are well documented in the booking information.
We could allow you earlier check-in if we didn't need to clean and prepare the property for you. I'm sorry you were disappointed by this.
The rates are charged per night, not the day. I'm sorry you hadn't realised this either so feel you deserve a refund.
Hotels or motels can generally offer more flexibility as they have multiple rooms to offer.
Emma
par un voyageur
Lovely clean and well appointed little cottage. Comfortable and cosy bed. Great to have pets welcome
Publié le 7 mai 2022 sur HomeAwayIdeal pet friendly mini stay cottage. Would highly recommend 👌
par un voyageur de Geelong West
Great weekend
Publié le 27 févr. 2022 sur HomeAwayThe cottage was as described, clean neat and comfortable, perfect for two people and a lap dog. Very central.
par un voyageur
Harrietville comfort
Publié le 17 avr. 2021 sur HomeAwayHad everything we needed for comfortable, cosy stay - except for wifi.
par un voyageur
THAT WOULD BE NICE - IF ONLY
Publié le 12 févr. 2021 sur HomeAwayFrom outside, the property appeared neat and clean, even enticing. However, due to a disgraceful lack of communication, [or perhaps by unethical intentional commercial arrangement....??] between this agency and the property manager, which resulted in a double booking, my partner and I were not able to actually experience the then vacant property. We had travelled four hours to then be told that the official booking confirmation we held in our hands was entirely invalid and unacceptable. It was to be a special few days away and we were extremely disappointed and upset to be refused entry to the property. We discovered that the town and regional accommodation was fully booked, so we travelled a further four hours back to home. The full cost of the booking, which we paid in advance, was promptly refunded with no compensation for our being disadvantaged by such poor practice. Then we received this "charming" invitation to supply feedback about our "stay"....a further admin blunder.
Commentaires de Gestion de l’hôtel
12 févr. 2021 par VrboOwner, Gestion de l’hôtel
Hi Elizabeth,
I'm sorry you experienced this error via Stayz.
As noted your booking was not properly processed and we had no communication with you prior to your arrival as Stayz did not make us aware that you had made a booking.
I'm sorry if you didn't receive a proper explanation as to what had occurred and hope you get to enjoy a stay in Harrietville soon.
Emma
par un voyageur
5 Stars
Publié le 5 sept. 2019 sur HomeAwayLoved our stay. This is a beautiful place to stay and we love that we can bring our dogs here.
par un voyageur
Mt Hotham Weekend
Publié le 19 août 2019 sur HomeAwayThis property was in an excellent location and very comfortable for a couple. Plenty of space, close to the base of the mountain and close to dinner options. The managers were nice enough to advise that our checkout could be delayed without asking.
