Ratings based on 830 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 13, 2024
Did not think cleanlyness was good for price we paid. Breakfast was ok
Comment from Hotel Management
Oct. 14, 2024 by GM, Hotel Management
Dear Lawrence,Thank you for taking the time to share your feedback. We deeply regret to hear that your experience did not meet your expectations concerning cleanliness. Rest assured, we take your comments very seriously and are committed to providing our guests with a clean and comfortable environment. We will review the details of your stay and work diligently with our housekeeping team to ensure our high standards are consistently met.We're glad to know that you found our breakfast to be satisfactory, and we hope to have the opportunity to exceed your expectations during your next visit. Your feedback is invaluable to us as we strive to improve with each and every stay. We hope to welcome you back to Ramada by Wyndham Harrisburg/Hershey Area in the future, where we will strive to make your experience better.Warm Regards,General ManagerRamada by Wyndham Harrisburg/Hershey Area
by A traveller
Posted Sep. 23, 2024 on Expedia
Comment from Hotel Management
Sep. 23, 2024 by GM, Hotel Management
Dear Russell,Firstly, we would like to extend our sincerest apologies for not meeting your expectations during your stay at Ramada by Wyndham Harrisburg/Hershey Area. We continuously strive to provide an exceptional experience for all our guests, and it is disheartening to hear that we fell short on this occasion. We understand that our guests’ feedback is crucial in our mission to improve our services and facilities.We genuinely appreciate you taking the time to share your experience and we want to assure you that your concerns have been heard. We would like to learn more about the specifics of your stay to address these issues appropriately. We hope you will consider giving us a second chance to demonstrate the high-quality standards we are known for and turn your experience around.Warm Regards,General ManagerRamada by Wyndham Harrisburg/Hershey Area
by A traveller
Posted Sep. 22, 2024 on Hotels
We stayed a night for a wedding in the area…
Vending machines didn’t work . We asked staff in they sale water they stated yes when we going to get they ran out so we had to uber because they offered us filtered water but had nowhere to put it in and we wouldn’t drink that anyways . Room and bed sheets were clean , jacuzzi was clean . Some of our towels that was in the room had stains . Bed and pillows were comfy ! The night we stayed toilet was good the next morning toilet didn’t flush . We showered that night and the next morning the tub was clogged .
Comment from Hotel Management
Sep. 23, 2024 by GM, Hotel Management
Dear Vanessa,Thank you for taking the time to share your experience at Ramada by Wyndham Harrisburg/Hershey Area. We're pleased to hear that you found our rooms clean and comfortable, and that you enjoyed the jacuzzi. Your comfort is our top priority, so we're glad that you had a restful sleep on our comfy beds and pillows.However, we sincerely apologize for the inconveniences you faced regarding the vending machines, water availability, and plumbing issues in the bathroom. Please know that your feedback is extremely valuable to us. We are working diligently to ensure these issues are rectified so that our future guests do not face the same. We hope you will give us another chance to provide you with a superior experience on your next visit to the area.Warm Regards,General ManagerRamada by Wyndham Harrisburg/Hershey Area
by A traveller
Posted Sep. 22, 2024 on Hotels
This is a horrible hotel. It is extremely run down and unclean. Our room was dirty and reeked. The bathroom had pubes in it and looked absolutely nothing like the photos. Please do not stay here!
Comment from Hotel Management
Sep. 23, 2024 by GM, Hotel Management
Dear Guest,I'm truly sorry to hear about the issues you've encountered during your stay with us. At Ramada by Wyndham Harrisburg/Hershey Area, we aim to provide a clean, comfortable, and enjoyable environment for all of our guests, and it is apparent that we fell short during your visit. Your feedback is of utmost importance and it helps us identify areas where we need to improve.Please know that your concerns have been relayed to our housekeeping team for immediate attention. We are committed to offering our guests a superior experience and we are currently taking steps to ensure such issues do not occur in the future. We would be grateful for another opportunity to serve you better and to show you the true hospitality that we pride ourselves on.Warm Regards,General ManagerRamada by Wyndham Harrisburg/Hershey Area
by A traveller
PLEASE STAY AWAY UNDER ALL CIRCUMSTANCES FROM
Posted Sep. 22, 2024 on HotelsWhen we walked in we were hit with an awful smell and we can’t figure out what it was. Our room was so humid and wet that the pillow that I brought is still wet tonight even though we left this morning. Our room had a mildew smell that was really bad. The bathroom was disgusting and the floor boards were peeling. The ceiling was stained from really bad water damage that was poorly covered up. The room didn’t look like the photos. Oh and there was what looked like pubic hair in the sink so that was great. Please never stay here!
Comment from Hotel Management
Sep. 23, 2024 by GM, Hotel Management
Dear Guest,Thank you for taking the time to share your experience. We deeply regret to hear that your stay at Ramada by Wyndham Harrisburg/Hershey Area did not meet your expectations. Our guests' comfort and satisfaction are our top priorities, and we sincerely apologize that we fell short during your visit. Your feedback regarding cleanliness and maintenance issues is of great concern to us, and we assure you this is not the standard we aim to provide.We have taken note of your comments and have shared them with our housekeeping and maintenance teams for immediate attention and rectification. We are committed to improving our services and hope you will consider giving us another opportunity to provide you with the quality experience you deserve. Thank you once again for your valuable feedback.Warm Regards,General ManagerRamada by Wyndham Harrisburg/Hershey Area
by A traveller
Nice place to stay.
Posted Sep. 21, 2024 on HotelsMy children and I were very pleased with this hotel.
Comment from Hotel Management
Sep. 21, 2024 by GM, Hotel Management
Dear Lorna,Thank you so much for your outstanding 10-star review! We are absolutely thrilled to hear that you and your children had such a wonderful experience at Ramada by Wyndham Harrisburg/Hershey Area. It brings us immense joy to know that our hotel was able to meet your expectations and provide a comfortable stay for your family.Our team always strives to deliver the best service and create a welcoming environment for our guests. Your positive feedback serves as great motivation for us to continue our efforts in providing excellent hospitality. We hope to have the pleasure of welcoming you and your family back for another delightful stay in the near future.Warm Regards,General ManagerRamada by Wyndham Harrisburg/Hershey Area
by A traveller
Posted Sep. 20, 2024 on Expedia
It was a quiet and laid back hotel. Big parking lot and right off 81 is convenient. I would like to see a few more options available for breakfast like yogurt and fresh fruits.
Comment from Hotel Management
Sep. 21, 2024 by GM, Hotel Management
Dear Joshua,Thank you so much for taking the time to share your experience at Ramada by Wyndham Harrisburg/Hershey Area. We're delighted to hear that you enjoyed our peaceful atmosphere and convenient location. Your kind words about our spacious parking and close proximity to the highway are greatly appreciated. Your feedback regarding our breakfast options is invaluable. We're constantly striving to enhance our guest experience and your suggestion about expanding our breakfast menu to include items like yogurt and fresh fruits is duly noted. We hope to welcome you back soon and provide an even better stay with an improved breakfast selection.Warm Regards,General ManagerRamada by Wyndham Harrisburg/Hershey Area
by A traveller
Really nice place
Posted Sep. 20, 2024 on HotelsThe staff was friendly and helpful. The poll and spa area was really nice.
Comment from Hotel Management
Sep. 21, 2024 by GM, Hotel Management
Dear Misti,Thank you for taking the time to share your wonderful 10-star review! We are thrilled to hear that our friendly and helpful staff made a positive impression on your stay at the Ramada by Wyndham Harrisburg/Hershey Area. Your kind words truly light up our day and motivate us to continue delivering exceptional service to our valued guests like you.We are also delighted that you enjoyed our pool and spa area. We continuously strive to provide our guests with relaxing and enjoyable amenities, and it's fantastic to know that we hit the mark during your stay. We look forward to welcoming you back for another memorable experience on your next visit to Harrisburg/Hershey Area.Warm Regards,General ManagerRamada by Wyndham Harrisburg/Hershey Area
by A traveller
Posted Sep. 19, 2024 on Hotels
by A traveller
Posted Sep. 18, 2024 on Expedia
Enjoyed the stay
Comment from Hotel Management
Sep. 19, 2024 by GM, Hotel Management
Dear Stephen,Thank you for choosing Ramada by Wyndham Harrisburg/Hershey Area for your recent stay and for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay, as it is our goal to provide a welcoming and memorable experience for all of our valued guests.We deeply appreciate your feedback as it helps us continually improve our services and guest experience. We look forward to welcoming you back to our hotel in the future and strive to make your next stay even more enjoyable. Warm Regards,General ManagerRamada by Wyndham Harrisburg/Hershey Area
