Note fondée sur 756 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 oct. 2024 sur Expedia
It was a nice, affordable place to stay for a night
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Madison, Gestion de l’hôtel
Dear Ken,Thank you so much for your wonderful review and for awarding us a perfect rating! We’re thrilled to know that you enjoyed your stay with us.We look forward to welcoming you back on your next visit to our location. Until then, safe travels!
par un voyageur
Staff is like family & quickly make you part of it
Publié le 13 oct. 2024 sur HotelsOne of the only hotels I've ever stayed at that I did not want to leave! The entire staff was beyond accommodating towards me and my band during our three days. I quickly saw how respectful and friendly the staff is amongst themselves, and this translated directly to the guest experience. The star of the show is the front desk manager, Maddie. As she learned that I was in town to play a concert and as a musician keep non-traditional hours, she made sure to ensure that I had any additional needs fulfilled for breakfast. Maddie even came out to our concert after her shift - guest support experience to the max! Aaron the maintenance man also provided helpful hints with our touring vehicle. The nightshift manager (unfortunately did not get his name) always welcomed us back and was fully attentive when coming in late at night after our concerts. Usually you'll have to seek out the overnight desk manager - not here!
Aside from becoming friendly with the staff, the hotel property is immaculate inside and out. Rooms are spotless as are common areas, and even saw a staff member maintaining the lawn during our stay. I've never seen a staff keep up with the cleaning as much as this one. Never any debris anywhere. Parking lot is clean too. Needless to say, there were zero signs of pests.
All in all, I did not want to leave and I can't wait to return. Thank you to all for making this experience beyond incredible.
-Drew Rizzo, Midnite Hellion
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Madison, Gestion de l’hôtel
Dear Drew,Thank you so much for your wonderful review and for awarding us a perfect rating! We’re thrilled to know that you enjoyed your stay with us. It’s always a pleasure to provide a memorable experience for our guests, and your kind words mean the world to our team :) We look forward to welcoming you back on your next visit to location. Until then, safe travels and keep rocking!
par un voyageur
Publié le 7 oct. 2024 sur Hotels
our stay was excellent. the person checking us in at the front desk was very friendly. the rooms were nice, clean and bed was comfortable. the pills were good too, not those real soft ones. and the breakfast was great, the lady taking care of it did a wonderful job. will definitely stay here again.
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Madison, Gestion de l’hôtel
Dear Roger,Thank you so much for your wonderful review and for awarding us a perfect rating! We’re thrilled to know that you enjoyed your stay with us. It’s always a pleasure to provide a memorable experience for our guests, and your kind words mean the world to our team.We look forward to welcoming you back on your next visit to our location. Until then, safe travels!
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Fantastic!!!
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Madison, Gestion de l’hôtel
Dear Angie,Thank you so much for your wonderful review and for awarding us a perfect rating! We’re thrilled to know that you enjoyed your stay with us.We look forward to welcoming you back on your next visit to our location. Until then, safe travels!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Madison, Gestion de l’hôtel
Dear Julie,Thank you so much for your wonderful review and for awarding us a perfect rating! We’re thrilled to know that you enjoyed your stay with us.We look forward to welcoming you back on your next visit to our location. Until then, safe travels!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Madison, Gestion de l’hôtel
Dear Jessica,Thank you for taking the time to rate your recent stay with us. We see that you rated your experience as a 6 out of 10, and we’d love to know if there’s anything specific we could have done to make your stay more enjoyable. Your feedback is invaluable in helping us improve, and we truly want each guest to feel fully satisfied.If you have any additional comments or suggestions, please feel free to reach out to us directly. We’d be grateful for the opportunity to serve you again and make your next visit even better!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
The staff was very nice.
The room smelled musty, though, and the breakfast food was not fresh tasting.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Sasha, Gestion de l’hôtel
Dear Steve,We’re glad to hear that you found our staff to be welcoming and kind. However, we sincerely apologize that the room did not meet your expectations and that the breakfast wasn’t as fresh as it should have been. Your feedback is valuable, and we’ll address these issues to ensure a better experience for future guests. We hope to have the opportunity to welcome you back and make your next stay more enjoyable.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
was good
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Sasha, Gestion de l’hôtel
Dear Robert,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
great staff
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Sasha, Gestion de l’hôtel
Dear Albert,Thank you so much for your rating. I am glad we met your expectations. We will see you soon again.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Nice
