Note fondée sur 614 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Ron,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us. We hope to welcome you back again soon!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Quiet.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Tammy,We are pleased to hear that you found our hotel to be quiet during your stay. Your feedback is appreciated as we strive to provide a peaceful environment for all our guests to enjoy. Thank you for choosing to stay with us.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Well, I booked a King, Smoking, room and was told once I arrived that they didn't even have a king room that was smoking. The beds felt as if I were laying on plywood. Had neighbors that blasted music at all hours of the night, and left their trash all around my vehicle. And saw a cockroach in the room. It was overall just a bad experience. Will not be staying again.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kailey, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Allen,We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us directly with any feedback you may have so we can address any concerns and improve our services for future guests.
par un voyageur de Winnipeg
Publié le 16 août 2024 sur Expedia
Staff was friendly and accommodating. The rooms were clean and you could tell recently updated. Didn’t use the pool but it was clean. Even had covered parking for motorcycles. Not sure what other people were complaining about. Other than Harrison not being a destination point the hotel was great. Arkansas doesn’t like side walks so be prepared to drive everywhere.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Darren,We are delighted to hear that you appreciated our friendly staff and clean, updated rooms. It's great to know you noticed the cleanliness of our pool and enjoyed the convenience of covered parking for motorcycles. Thank you for your feedback on our location, and we're glad you found our hotel great despite the area not being a typical destination. We hope you had a comfortable stay and thank you for choosing to stay with us.
par un voyageur
Publié le 2 août 2024 sur Hotels
Bed was good BREAKFAST WAS AWFUL
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Mark,We appreciate your feedback on our bed comfort. Please know your comments on breakfast have been duly noted as we strive to enhance our guests' experience. Should you have any further concerns, feel free to reach out to our management. Thank you for choosing to stay with us.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Easy check in. Nice clean room. Nothing fancy. Very comfortable bed.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Constance,We are delighted to hear that you enjoyed our seamless check-in process, clean rooms, and comfortable bedding. Your feedback is greatly appreciated and we hope to welcome you back for another pleasant stay in the future.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Benita,We are thrilled to hear that you had a fantastic experience at our hotel! Your satisfaction is our top priority, and we hope to welcome you back soon for another excellent stay.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Great hotel
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jason,We are delighted to hear that you had a positive experience during your stay with us. If you have any further feedback or suggestions for us, please do not hesitate to reach out. We hope to welcome you back in the future.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Jason,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. we hope to welcome you back soon for another fantastic stay!