Note fondée sur 326 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juill. 2024
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Hello Casey,We are thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another excellent experience!
par un voyageur
Publié le 5 juill. 2024
Ac unit in the room was not keeping the room cool at all. The breakfast also wasn’t that good.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Manager, Gestion de l’hôtel
Hello Ryan,We are sorry to hear about the issues you encountered with the AC unit and breakfast. Your feedback is valuable, and we have shared your comments with the relevant teams for review and improvement. Should you have any further concerns, please feel free to reach out to our management team directly.
par un voyageur
Publié le 24 juin 2024 sur Hotels
Everything was great except the water did not drain out as you were showering.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Manager, Gestion de l’hôtel
Hello Russ, Thank you for sharing your feedback with us. We appreciate your kind comments about your overall experience with us. We have noted your concern regarding the water drainage in the shower and will ensure it is looked into for future improvements. Your input is valuable to us as we continuously strive to enhance our guest experience.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Clean, quiet, great hospitality and breakfast!
Commentaires de Gestion de l’hôtel
26 juin 2024 par Manager, Gestion de l’hôtel
Hello Heather,We are delighted to hear that you enjoyed our clean and quiet hotel, as well as our hospitality and breakfast offerings. Your kind words are truly appreciated, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juin 2024 par Manager, Gestion de l’hôtel
Hello Harold King,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Property is motorcycle friendly. Courteous staff.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Manager, Gestion de l’hôtel
Hello Harold King,We are delighted to hear that you found our property motorcycle-friendly and our staff courteous. We strive to provide exceptional service to all our guests. If you have any further feedback or suggestions, please feel free to reach out to our management team directly.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Manager, Gestion de l’hôtel
Hello DOUGLAS, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 16 juin 2024 sur Expedia
The room had a musky smell, the AC was noisy and did not cool as well as it should.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello lora, We apologize for any inconvenience caused during your stay. Your feedback is valuable in helping us improve the experience for future guests. We recommend contacting our management team directly to address any concerns you may have had during your visit. Thank you for bringing this to our attention.
par un voyageur
Disappointed
Publié le 14 juin 2024 sur HotelsI’ve already reviewed our check-in process, but it was rough. Found out about a $35 pit fee that I frankly missed in the fine print. My fault. However, I feel like it was literally that fine print. It was not included in our price when we booked it and, it is the first time in this trip of several hotels that I’ve had to pay a pet fee. The hotel room was OK. Clean but air conditioner was off which makes me wonder what’s growing in there in between gas. Air conditioner worked fine, but smelled heavily an overly sweet air freshener that was frankly nauseating for the first couple hours . The beds had, I kid you not vinyl type bedspreads. I understand the practicality, but this was really over the top. This is a hotel that has obviously rundown, and frankly marginal for the price. I would not stay again. I have overall had very good luck looking through Hotels.com and I’ve had a good experience with the hotels we have found. This one is an exception for sure, but I believe based on the reviews, it should’ve been better.
Commentaires de Gestion de l’hôtel
16 juin 2024 par Manager, Gestion de l’hôtel
Hello Debra Claire,We appreciate your detailed feedback regarding your recent stay. We apologize for any confusion with the pet fee and the room's cleanliness. Our team strives to maintain our rooms to a high standard of cleanliness. Your comments will be shared with our management for review. Thank you for choosing to stay with us, and we regret that we did not fully meet your expectations.
par un voyageur
Home away from home
Publié le 3 juin 2024 sur HotelsWe came to visit our new grandbaby . We always enjoy staying at the Quality Inn. It’s like home away from home . Staff is always friendly, and helpful. Wonderful breakfast every day. A great clean environment. I will keep coming back .
Commentaires de Gestion de l’hôtel
4 juin 2024 par Manager, Gestion de l’hôtel
Hello Candace,We are delighted to hear that you had a pleasant stay with us at Quality Inn and found our staff friendly and helpful. We strive to provide a clean and welcoming atmosphere for all our guests. Your loyalty means a lot to us, and we look forward to welcoming you back on your future visits.
