Note fondée sur 442 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Very unclean
Publié le 21 juin 2024 sur HotelsThe room I was given was the dirtiest hotel room I have stayed in in over a decade. There was dust and dirt over most surfaces, the walls were stained from liquid spills that hadn’t ever been cleaned, the carpets were sticky in most places, and the floors in the bathroom were not cleaned around the edges/baseboards. There was also a strong odor of smoke even though it was supposed to be a smoke-free room. I felt very misled by the other ratings, and I will never stay at this hotel again.
Commentaires de Gestion de l’hôtel
23 juin 2024 par Manager, Gestion de l’hôtel
Hello Sissy,We appreciate you sharing your feedback. We take cleanliness seriously and will address your concerns with our housekeeping team for improvement. We aim to deliver a comfortable stay for all our guests and apologize for any disappointment caused. Our team values your comments as they help us enhance our services moving forward.
par un voyageur
Publié le 13 juin 2024 sur Expedia
Staff was nice and very pleasant
Commentaires de Gestion de l’hôtel
14 juin 2024 par Manager, Gestion de l’hôtel
Hello Kala,We are pleased to hear you had a positive interaction with our staff during your stay. We strive to provide excellent customer service to all our guests and it is rewarding to know our efforts are appreciated. If you have any further feedback or suggestions, please feel free to contact our management team directly.
par un voyageur
Publié le 13 juin 2024 sur Expedia
I enjoy staying there an it’s not expensive
Commentaires de Gestion de l’hôtel
13 juin 2024 par Manager, Gestion de l’hôtel
Hello Jairo,We are pleased to hear that you had a pleasant stay with us and found our rates to be affordable. Your satisfaction is important to us, and we appreciate your positive feedback. If you have any more comments or suggestions, feel free to reach out to us directly. Thank you for choosing to stay with us.
par un voyageur
Publié le 9 juin 2024 sur Expedia
It was a 9/10 experience
Commentaires de Gestion de l’hôtel
9 juin 2024 par Manager, Gestion de l’hôtel
Hello Brandon,Thank you for sharing your positive feedback with us! We are delighted to hear that you enjoyed your stay. Should you have any further comments or suggestions, please feel free to reach out to us.
par un voyageur
Publié le 4 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juin 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are elated to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay!
par un voyageur
Publié le 28 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are delighted to hear that you had such a fantastic experience at our hotel! We look forward to welcoming you back soon for another enjoyable stay.
par un voyageur
Publié le 28 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 mai 2024 par Manager, Gestion de l’hôtel
Hello Phillip,We are amused to hear that you had an excellent stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back soon!
par un voyageur
Publié le 27 mai 2024 sur Expedia
Would definitely stay there again
Commentaires de Gestion de l’hôtel
29 mai 2024 par Manager, Gestion de l’hôtel
Hello Vicki,We are delighted to hear that you enjoyed your stay with us! Your feedback is valuable to us, and we aim to provide exceptional service to all our guests. Thank you for choosing our hotel, and should you have any future accommodation needs, we look forward to welcoming you back.
par un voyageur
Publié le 24 mai 2024 sur Expedia
I liked how comfortable and clean the bed was. The person at the front desk was really nice and got us checked in pretty fast. The pool was clean and perfect to go swimming in. The one thing I can think about complaining about is the AC that was in my room, it wouldn't go any lower than 65 and the buttons were all messed up. But overall I enjoyed staying and would definitely do it again.
Commentaires de Gestion de l’hôtel
25 mai 2024 par Manager, Gestion de l’hôtel
Hello Sarenity,We are glad to hear that you found our beds comfortable, our staff friendly, and enjoyed our pool. We appreciate your feedback about the AC in your room and will make sure to look into it. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 24 mai 2024 sur Expedia
The staff is courteous and efficient.
Commentaires de Gestion de l’hôtel
25 mai 2024 par Manager, Gestion de l’hôtel
Hello Deborah,We appreciate your kind feedback regarding our courteous and efficient staff. Guest satisfaction is our top priority, and we hope to welcome you back for another enjoyable stay in the future.
