Note fondée sur 200 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Expedia
We stayed here several weeks in a row, same night a week, and this last visit they wanted more funds at check in, not to mention it was late when we arrived and the office was locked and some what dim lighting, so no I didn't see the ring bell if locked, paper sign, so the wait and call to check in part was crap, when they say they are open 24 hours. Then the guy up charged us $50 on top of our reservation,, and we had been here several times already, so that was erking ..then told us we must come get him for a personal walk through when we check out, so then we had to wait again. There have been stays here, where they didn't fill the coffee bars, or not enough towels, or even a chair to sit in, even apon request, or last stay when the bedding was only made not changed, but he created us like we destroyed their property.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Mark, Gestion de l’hôtel
If you check your reservation properly than you will know what that 50 for and yes it is 24*7 business but after 10pm office door is locked for safety. There’s a sign for night bell you didn’t see it so that’s not our fault. And for your information we charge that 50 deposit for any incident in your room after check out. We refund that you after check out.! We don’t say anything about that you are going to destroy anything. There’s no way that we don’t change the bedding. And you can always ask for extra towels or coffee. There’s enough for 2 people in the room And sorry for the inconvenience.!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Very convenient and comfortable
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Mark, Gestion de l’hôtel
Thank you so much for your feedback.!!!
par un voyageur
Publié le 14 sept. 2024 sur Hotels
TV remote was very sticky
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Mark , Gestion de l’hôtel
Thank you so much for your feedback.! We really appreciate. And sorry for the inconvenience.!
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Mark , Gestion de l’hôtel
Thank you so much. We really appreciate.!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Mark, Gestion de l’hôtel
Thank you so much.!!!
par un voyageur
Publié le 29 août 2024 sur Expedia
No restrooms available until we got to our room. It was not as nice as it looked in the app.
Commentaires de Gestion de l’hôtel
29 août 2024 par Mark, Gestion de l’hôtel
Sorry for the inconvenience.!
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Mark, Gestion de l’hôtel
Sorry for the inconvenience
par un voyageur
Old style front entry motel, cold breakfast
Publié le 11 août 2024 sur HotelsNot what we expected from the rating. Old style front entry motel with only a minimal cold breakfast, which was not noted in the listing. First room they have us was small and smelly, but the manager was helpful and gave us a room that was bigger and nicer.
Commentaires de Gestion de l’hôtel
11 août 2024 par Mark, Gestion de l’hôtel
We are so sorry for that we didn’t match your expectations.!
par un voyageur
Publié le 4 août 2024 sur Expedia
.
Commentaires de Gestion de l’hôtel
4 août 2024 par Mark, Gestion de l’hôtel
Thank you so much.!
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Mark, Gestion de l’hôtel
We are sorry for the inconvenience!
