Note fondée sur 437 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Expedia
We were impressed with how clean everything was. The room was comfortable and everything functioning as it should.
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We're thrilled to hear you found everything clean and comfortable, and that everything was functioning well. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,We're sorry to hear that your stay did not meet expectations. Your feedback is important to us, and we'd appreciate the opportunity to address any concerns. Please reach out to us directly so we can work to make things right.Sincerely, Hotel Manager
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We’re sorry to hear that your stay didn’t fully meet your expectations. We’ll review your comments to make improvements and hope to have the opportunity to offer you a better experience in the futureSincerely, Hotel Manager
par un voyageur
Publié le 9 août 2024 sur Expedia
Suite with "kitchen" = sink, mini fridge, microwave and several empty cabinets, ceiling light burned out so they placed a lamp from the sitting area on the counter. Very limited breakfast choices. Hotel is clean, room was large.
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"Glad to hear the room was clean and spacious. We appreciate your feedback on the kitchen setup and breakfast choices; we'll work on improving these areas."Sincerely, Hotel Manager
par un voyageur
So so
Publié le 28 juill. 2024 sur HotelsThe young lady at the desk that checked me was very pleasant. However, when I entered the room, it had a very musty smell to it. And I didn't care for the location being right in front of the elevator it made it for very noisy evening. The shower door was not working. And people were not considerate of their noise level at night.I didn't also understand why there was housekeeping going on past midnight hearing vacuums and cleaning going on past midnight made it difficult to sleep.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Robin,Thank you for your review. We truly apologize for the disappointing experience you had during your stay at our hotel. We’re involved in a continuous improvement process and will use your comments as we change and improve. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Good
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Richard,Thank you for your kind review. I’m very glad that our hotel impressed you in so many ways. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to having you with us again soon.Sincerely,Hotel Manager.
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We appreciate your perfect rating! It's wonderful to know you enjoyed your time with us. We can't wait to host you again in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,“Your kind words made our day! Thank you for the 5 stars. We’re so glad you enjoyed your stay and look forward to seeing you again!”Sincerely, Hotel Manager
par un voyageur
Publié le 8 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Hotel Manager., Gestion de l’hôtel
Dear David,Thank you for the feedback. I’m glad you had such a nice experience with us. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Just amazing . Everyone was so polite
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Jamie,Thank you for the positive review. I am thrilled to note that you liked the staff service and had a good experience. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to welcoming you again soon.Sincerely,Hotel Manager.
