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DoubleTree by Hilton Harrogate Majestic Hotel & Spa

4.0 star property
Eco-certified Victorian hotel in Harrogate City Centre

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Photo gallery for DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Exterior
Property amenity
Serves lunch, dinner, and happy hour
Breakfast, lunch and dinner served
Outdoor spa tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Room service
  • Pool
  • Hot tub
  • Spa
  • Bar

Explore the area

Map
Ripon Road, Harrogate, England, HG1 2HU
  • Turkish Baths and Health Spa
    ‪5 min walk‬
  • Harrogate Convention Centre
    ‪6 min walk‬
  • Harrogate Theatre
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪29 min drive‬

Room options

View all photos for Cosy Double Room, 1 Double Bed

Cosy Double Room, 1 Double Bed

Cosy Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Bathtub)

Room, 1 King Bed (Bathtub) | View from room

Room, 1 King Bed (Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Beds

Superior Double Room, 2 Beds

Superior Double Room, 2 Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior King Room, 2 Beds

Superior King Room, 2 Beds

Superior King Room, 2 Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, iron/ironing board, travel crib

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About the area

Harrogate

City center retreat .At this Harrogate City Centre hotel, you'll be within a 5-minute walk of Royal Hall and Harrogate Ringway. Turkish Baths and Health Spa and Harrogate Convention Centre are also within half a mile (1 km).

What's nearby

  • Royal Hall - 4 min walk - 0.4 km
  • Turkish Baths and Health Spa - 5 min walk - 0.5 km
  • Harrogate Convention Centre - 6 min walk - 0.6 km
  • Harrogate Theatre - 9 min walk - 0.8 km
  • RHS Garden Harlow Carr - 5 min drive - 3.8 km

Getting around

  • Harrogate Station - 11 min walk
  • Leeds (LBA-Leeds Bradford) - 29 min drive

Restaurants

  • ‪The Winter Gardens - ‬8 min walk
  • ‪Nando's - ‬6 min walk
  • ‪Christies - ‬6 min walk
  • ‪Cold Bath Brewing Company - ‬7 min walk
  • ‪Carters Bar and Grill - ‬2 min walk

About this property

DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Eco-certified Victorian hotel in Harrogate City Centre
DoubleTree by Hilton Harrogate Majestic Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 157 square feet (15 square meters) and includes a conference center. A hot tub, a sauna, and a terrace are also featured at the eco-certified DoubleTree by Hilton Harrogate Majestic Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Harrogate hotel is smoke free.

  • 184 guestrooms or units
  • 5 levels
  • 157 sq ft of conference space
  • 15 sq m of conference space
  • Built in 1901
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Harrogate Majestic Hotel & Spa offers 184 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Harrogate hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Italian, Polish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel crib

Internet

  • Available in all rooms: WiFi (GBP 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 15 per night; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 16.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch LCD TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 99 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 15 per night (in/out privileges)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Eurocard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device.

The listed facilities fee covers access to the spa and indoor pool for 120 minutes per person.
Children under 17 years old are allowed in the pool from 7 AM to 9 AM, and 5 PM to 7 PM.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Majestic Harrogate
Majestic Hotel Harrogate
The Majestic Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Harrogate

DoubleTree by Hilton Harrogate Majestic Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 402 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tamara

Not a great experience at all
Sadly the hotel was overcrowded the first night with a special event. The atmosphere was pretty chaotic and not the “spa” type experience you’d expect. Also the wine glasses were filthy, I had to ask for a new glass 3 times as all were dirty. Not ideal. The spa pool was cold and jacuzzi not working also we were only given a very short “complimentary” period to be able to use the spa facilities and weren’t given spa robes /towel or slippers/flip flops. We only used the facilities for 15mins as we’re quite disappointed with it overall. Definitely wouldn’t pay extra to use these facilities.
Stayed 2 nights in Dec 2024

4/10 Poor

Peter.

Travelled with group
Dreadful service in the restaurant
The service in the dining room for the evening meal was poor, unprofessional and on one occasion rude. The temperature in the dining room was cool and when we mentioned this to the staff member taking us to the table responded by telling us “you can’t please everyone!”. We had to wait 20 from being seated for someone to take our drinks order. When the waitress eventually stopped talking to an off duty colleague she was very off hand even rudely corrected my pronunciation of a menu item. There was at least 20-30 minutes between courses. Two of the 4 mains arrived first the the other two mains were not we ordered so the waiter then wandered around the room to find who had ordered them before returning to the kitchen to get the correct order. Following completion of our mains it was at least 35 minutes before someone came to remove the dirty dishes but left one, saying he would be back but failed to return. We had to eventually try to attract the attention of a staff member to be given a desert menu and he made a flippant remark about how busy he was as an excuse for not giving us one earlier. We then had to wait even longer when we asked for the bill as the waitress was again having a conversation with her colleagues rather than attending to guests. So overall a very poor experience and obviously declined to pay the service charge. We did report this to the front of house manager on duty who said she would pass on our observations to the management team but no response
Stayed 1 night in Dec 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Amazing stay, love it every time we come. We come every December as a yearly tradition
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Room was very underwhelming The room was for someone with disabilities as we had emergency pull cords and the sink was just above knee height. Windows didn’t close properly so could hear the wind whistling through. The staff used toilet paper to stop the draft. And after the morning shower we had a smell of drains in the room. Not very good value for the money.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Rooms are very comfortable and clean. Staff are very polite, friendly and helpful. Breakfast was delicious. Wish could stay more often.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location
Nice hotel in a great location. The staff were nice and friendly and help full. The gym is small which was the only down point.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are very tied and a bit noisy
Stayed 1 night in Nov 2024

8/10 Good

Angus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda Fay

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating when I had to unexpectedly stay another night. Friendly helpful staff. Very enjoyable stay. Looking forward to booking again next year!
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Alex

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing and poor condition.
Room was dirty, chairs where covered in make up, the shower was blocked, we booked the superior king double room, should have had two king beds only had one and a small double. The food was cold or raw. Poor service overall very disappointed for a double tree.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in a historic hotel, excellent spa facilities
Stayed 1 night in Nov 2024

6/10 Okay

Lynne

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old works charm.
Stayed 1 night in Nov 2024

10/10 Excellent

nicholas

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Chris

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base
Great hotel and fab price. Spa and breakfast excellent addition. Would stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Stayed 1 night in Nov 2024

4/10 Poor

Wills

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We stayed here for my partners birthday. It’s a beautiful hotel with great breakfast and spa. Our bath was indented with a hole and we had to clean the plug as it spat dirt when we ran the bath. My partner accidentally left his birthday card from his parents overseas. When I called to ask for it to be posted to us, not only did it cost £15 but the card had been taken out its sealed envelope and whatever else was gifted. We were given the excuse this was to check if anything was inside despite it being a sealed envelope and easy to tell if it contains something without opening. Please be weary of housekeeping. We later found out the card originally had cash in but this was not found later.
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Stayed 2 nights in Nov 2024

8/10 Good

Hannah

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Debs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024