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DoubleTree by Hilton Harrogate Majestic Hotel & Spa

4.0 star property
Eco-certified Victorian hotel in Harrogate City Centre

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Photo gallery for DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Exterior
Property amenity
Serves lunch, dinner, and happy hour
Breakfast, lunch and dinner served
Outdoor spa tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool

Explore the area

Map
Ripon Road, Harrogate, England, HG1 2HU
  • Royal Hall
    ‪4 min walk‬
  • Turkish Baths and Health Spa
    ‪5 min walk‬
  • Harrogate Convention Centre
    ‪6 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪29 min drive‬

Room options

View all photos for Cosy Double Room, 1 Double Bed

Cosy Double Room, 1 Double Bed

Cosy Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Bathtub)

Room, 1 King Bed (Bathtub) | View from room

Room, 1 King Bed (Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Beds

Superior Double Room, 2 Beds

Superior Double Room, 2 Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior King Room, 2 Beds

Superior King Room, 2 Beds

Superior King Room, 2 Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, iron/ironing board, travel crib

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

About the area

Harrogate

City center retreat .At this Harrogate City Centre hotel, you'll be within a 5-minute walk of Royal Hall and Harrogate Ringway. Turkish Baths and Health Spa and Harrogate Convention Centre are also within half a mile (1 km).

What's nearby

  • Royal Hall - 4 min walk - 0.4 km
  • Turkish Baths and Health Spa - 5 min walk - 0.5 km
  • Harrogate Convention Centre - 6 min walk - 0.6 km
  • Harrogate Theatre - 9 min walk - 0.8 km
  • RHS Garden Harlow Carr - 5 min drive - 3.8 km

Getting around

  • Harrogate Station - 11 min walk
  • Leeds (LBA-Leeds Bradford) - 29 min drive

Restaurants

  • ‪The Winter Gardens - ‬8 min walk
  • ‪Nando's - ‬6 min walk
  • ‪Christies - ‬6 min walk
  • ‪Cold Bath Brewing Company - ‬7 min walk
  • ‪Carters Bar and Grill - ‬2 min walk

About this property

DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Eco-certified Victorian hotel in Harrogate City Centre
DoubleTree by Hilton Harrogate Majestic Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 157 square feet (15 square meters) and includes a conference center. A hot tub, a sauna, and a terrace are also featured at the eco-certified DoubleTree by Hilton Harrogate Majestic Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Harrogate hotel is smoke free.

  • 184 guestrooms or units
  • 5 levels
  • 157 sq ft of conference space
  • 15 sq m of conference space
  • Built in 1901
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Harrogate Majestic Hotel & Spa offers 184 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Harrogate hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Italian, Polish

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel crib

Internet

  • Available in all rooms: WiFi (GBP 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 15 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 99 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 15 per night (in/out privileges)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Eurocard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device.

The listed facilities fee covers access to the spa and indoor pool for 120 minutes per person.
Children under 17 years old are allowed in the pool from 7 AM to 9 AM, and 5 PM to 7 PM.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Majestic Harrogate
Majestic Hotel Harrogate
The Majestic Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Harrogate

DoubleTree by Hilton Harrogate Majestic Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Estelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and efficient front desk staff and friendly dining room staff . Room beautiful and very comfortable
Stayed 1 night in Jan 2025

8/10 Good

Kirsty

Stayed 1 night in Jan 2025

4/10 Poor

michaela

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Stayed 1 night in Jan 2025

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay hotel beautiful
Stayed 1 night in Jan 2025

6/10 Okay

diana

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Nicola

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel, shame about the spa

The first thing that hit us was an additional £15 to park in the hotels carpark overnight which I personally thought was disgusting when we already paid £157 to stay. We chose this hotel because it had a hottub,Jacuzzi, steam room and sauna. The hot tub and Jacuzzi were both broken and not in usewhich was upsetting as we were looking forward to it. The swimming pool to the hotel was freezing and you were only allowed to be in the pool area and steam and sauna for one hour only which they dont tell you bedore you book. So overall the spa was very disappointing. The hotel wanted £10 per person for the use of a robe but its also non refundable. Our hotel room was a super king guest room which was gorgeous but extremely hot when we arrived. The bathroom was fitted with all mod cons and lovely lotions for each guest to use. There was an iron and ironing board in the wardrobe, hairdryer and kettle, tea and coffee and complimentary cookies on arrival. We booked a table in the restaurant for 8.30pm for 5 of us and when we arrived they didnt have our reservation that we made with reception when we checked in. The food was lovely but expensive for what we were given. We spent the evening in the bar area which was busy with only one person serving and when i asked the other 2 staff if they were serving they told me they we busy stocking the fridge. ( Not great customer service when we spent £300 before 10pm !) Hotel lounge was freezing Breakfast was gorgeous but pricey at £17.
Stayed 1 night in Jan 2025

8/10 Good

Stuart

Travelled with partner
Building work in grounds, winter so muddy. Outdoor jacuzzi out of order so didn't swim pool looked small and busy. No instructions for show/bath got hair wet trying! Fridge unplugged no instructions as to where to find, on hands n knees looking. Kettle hidden away no directions to find, had to hunt. Lamps either side of bed odd lampshades. Cold water never really cold. Found odd bits of housekeeping referring to previous guest. Parked through an app for 26 hours for £8 5 minutes walk away rather than hotel car park fee. All this points to jaded or tired accommodation and lack of attention to detail by housekeeping and general customer service. Plusses warm cookies on arrival. Slept well, comfy bed. Lots of space. Central Harrogate.
Stayed 1 night in Jan 2025

10/10 Excellent

Lorraine

Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

60th Birthday visit.

Long time since I had been to this Hotel and my memories were that about 15 years ago it was a tired looking place. I was aware that there had been a refurb and was pleasantly surprised with the look of the hotel, our room was lovely and the King size bed was fantasticly comfortable. My wife loved the Spa and used it everyday. The location is excellent for exploring Harrogate the only downside was the £15 a day parking fee which for a paying guest is a bit much. The snowfall over the weekend was lovely as well.
Stayed 4 nights in Jan 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Lou

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not great

Room was far too small pictures oversold what was booked, very disappointing to open the door and be met with just a bed overpowering the room. Maintenance was poor in the room itself with unsanded patches of filler on the ceiling and walls unpainted and generally didn’t appear too clean. There was not enough room for two of us with minimal room to store our bags. The wardrobe had no hanging space inside for my ironed shirts. There was no bath and the toilet seat was excessively loose. Disappointing stay.
Stayed 2 nights in Jan 2025

4/10 Poor

Ricky

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Average

A magnificent hotel overlooking Harrogate. A comfortable, large room which had been cleaned beautifully. However, there was a mixed bag of staff. On reception, fantastic, one young lady at the bar, brilliant, cleaning staff, excellent. The rest of the staff interaction was poor and I was left with the feeling that they just couldn't care less. It was as though there was a collective sucking of lemons. The food in the Champagne and Grill was just terrible and very expensive. I am certainly prepared to pay for good food but this was not, in my opinion, even remotely good. Overall, the three nights that I stayed was average with some highlights.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality staff, food and facilities. Highly recommended!!!!
Stayed 1 night in Jan 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking not for families

Shocking service at the pool, details of which hidden in alot of text on website. Had to wait 40min for my 2yr old to have a swim. Then all night from 7.30pm until 2.20am kids running round banging in doors playing football in corridors and being nuisance. We have reported it several times and it was not sorted out. Terrible night sleep and waking up my baby by banging on door!
Stayed 1 night in Jan 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spa hotel for the money. Very close to bars and restaurants in the town centre . The only complaint was our room was on the first floor near to a noisy extraction fan which sadly was on throughout the night .
Stayed 1 night in Dec 2024

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service
The hotel and Spa was great but the room was underwhelming.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024