Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Excellent stay
The hotel is located right at the center- all walking distance to visit the town.
Harrogate is a beautiful place.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par HRH Group , Gestion de l’hôtel
Thank you for your feedback and high score rating. We hope to see you again soon. Best wishes, The Yorkshire Team
par un voyageur de Rennes
Publié le 7 oct. 2019 sur Expedia
-des planchers qui grincent
-des clefs qui se démagnétisent
-des télécommandes sans piles
-l’impossIbilite de dormir avant minuit le samedi à cause de la musique techno trépidante au 5e etage
-Un manager qui ne veut pas comprendre ses clients
Le charme britannique ?
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Commentaires de Gestion de l’hôtel
9 oct. 2019 par Chantel Towle, GM, Gestion de l’hôtel
Je suis désolé de vous avoir déçu lors de votre récente visite. Je conseillerais toujours à un client de signaler son retour directement à la réception afin que nous puissions au moins essayer de rectifier, voire d'apaiser, tout en restant ici.
Nous sommes un hôtel situé au centre et organisons l’événement. Tous les événements sont priés de partir à 12h pour éviter les ennuis résidentiels. Je vous exhorte à revenir ultérieurement afin de vous montrer une autre facette. Si vous le faites, veuillez nous contacter directement afin que nous puissions vous assurer un séjour paisible et agréable.
Sincères amitiés
Towel Chantel
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par The Yorkshire Hotel Team, Gestion de l’hôtel
Thank you for your perfect score rating, I am pleased to see you enjoyed your stay with us.
par un voyageur
Yorkshire hotel
Publié le 26 août 2024 sur HotelsLovely hotel with a great location in the centre. Clean and friendly.
Beds comfortable and great facilities in room.
Would definitely return.
Commentaires de Gestion de l’hôtel
27 août 2024 par The Yorkshire Hotel Team, Gestion de l’hôtel
Hi Nan,Thank you ever so much for your perfect scorings of our hotel. We are very fortunate with our central location, beds, and facilities. I do hope we will be welcoming you back in the very near future!Kind regards and have a lovely day,
par un voyageur
Publié le 25 août 2024 sur Hotels
We were in room 115 this room was so hot, small opening in the window and two fans in the room which only blew the hot air around the room. We have stayed here a few times hence the reason for booking again however, this has really put us off. The price we paid for the room was excessive given the unbearable heat, don’t think we will be back.
Commentaires de Gestion de l’hôtel
26 août 2024 par HRH Group , Gestion de l’hôtel
Thank you for your feedback. We hope this doesn't deter you from staying with us again. Best wishes, The Yorkshire Team
par un voyageur
Publié le 22 août 2024 sur Expedia
Nice stay as always thanks
Commentaires de Gestion de l’hôtel
23 août 2024 par The Yorkshire Hotel Team, Gestion de l’hôtel
Hi David,Thank you ever so much for your perfect scorings of our hotel. I am thrilled that you found every aspect of your stay with us up to the standard of excellency we strive for. I do hope we will be welcoming you back in the very near future! Kind regards and have a lovely day,
par un voyageur
Standard rooms better value
Publié le 22 août 2024 sur HotelsWe have stayed at the Yorkshire hotel on quite a few occasions and enjoy the hotel and location. We recently booked a de-lux double room which was slightly more expensive.We were suprised that the room had neither a case stand or easy chair, which we have had when staying in other rooms at the hotel, so definitely not worth the extra.
Commentaires de Gestion de l’hôtel
23 août 2024 par The Yorkshire Hotel Team, Gestion de l’hôtel
Hi Graham,Thank you ever so much for your perfect scorings of our hotel. I am thrilled that you found nearly every aspect of your stay with us up to the standard of excellency we strive for. Thank you for your thoughts - we welcome all feedback for continual improvement. I do hope we will be welcoming you back in the very near future! Kind regards and have a lovely day,
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par The Yorkshire Hotel Team, Gestion de l’hôtel
Hi Graham,Thank you ever so much for your perfect scorings of our hotel. I am thrilled that you found every aspect of your stay with us up to the standard of excellency we strive for. I do hope we will be welcoming you back in the very near future! Kind regards and have a lovely day,
par un voyageur
A lovely stay.
Publié le 21 août 2024 sur HotelsI was welcomed warmly and clearly explained the check-in and check-out process as well as the expectations for breakfast.
My room, though small, was comfortable and clean. The bathroom was a bit on the small side but perfectly functional, except nowhere to hang towels or a shelf in the shower for toiletries.
Breakfast was well cooked and presented with a good range of continental options. However, as someone who is gluten intolerant, these options were greatly reduced. Even the sausage was not gluten-free which is disappointing as many produced sausages are gluten-free at little to no extra cost.
As I left I forgot to pack my e-reader. I rang reception the next day and they located it and sent it back to me. Great service, thanks.
Commentaires de Gestion de l’hôtel
23 août 2024 par The Yorkshire Hotel Team, Gestion de l’hôtel
Hi Elizabeth,Thank you ever so much for your perfect scorings of our hotel. I am thrilled that you found nearly every aspect of your stay with us up to the standard of excellency we strive for. Thank you for your thoughts - we welcome all feedback for continual improvement. I do hope we will be welcoming you back in the very near future! Kind regards and have a lovely day,
par un voyageur
Publié le 19 août 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
21 août 2024 par HRH Group , Gestion de l’hôtel
Thank you for your perfect score rating. We hope you choose to stay with us again in the future and we look forward to welcoming you back. Best wishes, HRH Group
