Note fondée sur 298 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
Property is well maintained and close to downtown with nearby golf.
Commentaires de Gestion de l’hôtel
29 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to share your experience with not only us but with future travelers.
par un voyageur
Publié le 25 août 2024 sur Expedia
Terrible sheets and bedding
Commentaires de Gestion de l’hôtel
29 août 2024 par General Manager, Gestion de l’hôtel
Hello,Thank you for taking the time to provide feedback as it truly helps to improve our operations. We strive to provide the best possible experience for our guests and we will use this as a training tool to better our operations in the future.We hope that you would join us again as I know we can provide you with a great experience. Thank you for the opportunity to make it right.
par un voyageur
Sunday options are very limited
Publié le 12 août 2024 sur HotelsThe hotel was fine but the town pretty much closes down around 7:00 P.M. on Sunday. There are very few restaurants open and the on-site chop house that is advertised in the elevator as being open “daily” is closed on Sundays and Mondays.
There was also a fair amount of street noise and the fan in the bathroom runs constantly and is noisy.
Commentaires de Gestion de l’hôtel
29 août 2024 par General Manager, Gestion de l’hôtel
Hello,Thank you for taking the time to provide feedback as it truly helps to improve our operations. We strive to provide the best possible experience for our guests and we will use this as a training tool to better our operations in the future. We are short staffed and had to give our employees a few days off, we apologize for the inconvenience.We hope that you would join us again as I know we can provide you with a great experience. Thank you for the opportunity to make it right.
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to share your review with us.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to review us. It means a lot to us.
par un voyageur
Publié le 2 août 2024 sur Expedia
Restaurant was closed when we were there
Commentaires de Gestion de l’hôtel
5 août 2024 par General Manager, Gestion de l’hôtel
Hello,Thank you for taking the time to provide feedback as it truly helps to improve our operations. We strive to provide the best possible experience for our guests.We apologize for any incovenience during your stay.We hope that you would join us again as I know we can provide you with a great experience. Thank you for the opportunity to make it right.
par un voyageur
Pool out of service.
Publié le 1 août 2024 sur HotelsOverall the hotel was very nice. Friendly, clean, quiet.
The only thing that was missing. No one said anything about the pool not working. We could go in, but it was like 30' degrees. Very cold. They should have gave us some kind of discount.
Commentaires de Gestion de l’hôtel
5 août 2024 par General Manager, Gestion de l’hôtel
Hello,Thank you for taking the time to provide feedback as it truly helps to improve our operations. We strive to provide the best possible experience for our guests and we will use this as a training tool to better our operations in the future.We hope that you would join us again as I know we can provide you with a great experience. Thank you for the opportunity to make it right.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
This was a great property for location you could walk to everything. Restaurants were everywhere. It was very clean. I reserved this hotel because they had a bar and a restaurant in the hotel and because they had a pool as we were visiting from out of state to see family, which we do 3-4 times a year and were excited to have them over to relax at the pool and eat at the restaurant. The pool was closed because the heater was out, and the restaurant was not open. Something was wrong in there as well. We have a pool and our heater didn’t work but we kept it open and it was fine! I asked to speak to the manager and was told she was unavailable and she would get in touch with me to see what we could work out. That was on Thursday and here it is Tuesday 6 days later and still no word. I am very disappointed!
Commentaires de Gestion de l’hôtel
31 juill. 2024 par General Manager, Gestion de l’hôtel
Hello Kimberly,Thank you for taking the time to provide feedback as it truly helps to improve our operations. We strive to provide the best possible experience for our guests and we will use this as a training tool to better our operations in the future.We hope that you would join us again as I know we can provide you with a great experience. We will be reaching out for the opportunity to make it right.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you Ronald for taking the time to share your rating with us.
par un voyageur
Great place
Publié le 26 juill. 2024 sur HotelsGreat place to stay if you are in the Hartford, WI area!
Commentaires de Gestion de l’hôtel
30 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to share your great experience with us.We appreciate you choosing us.
