Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 mai 2023 par Marisa., Gestion de l’hôtel
Dear NathalieThank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.
par un voyageur de Bronx
Publié le 20 oct. 2024 sur Expedia
Decent and clean. Staff is professional and courtesy.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par gm, Gestion de l’hôtel
Dear Donovan,Thank you for taking the time to share your feedback about your recent stay with us! We’re glad to hear that you found our hotel decent and clean, and that our staff provided you with professional and courteous service. Your kind words mean a lot to our team.If there’s anything specific, we can improve to make your next stay even better, please don’t hesitate to let us know. We hope to welcome you back soon!Best regards,
par un voyageur de Reno
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par gm, Gestion de l’hôtel
Dear Holly,Thank you for your fantastic 5 out of 5 review! We’re delighted to hear that you had a wonderful experience during your stay with us.Your feedback is greatly appreciated, and I will share your kind words with our team. We are committed to providing excellent service, and it’s always rewarding to know that our guests feel valued.We can’t wait to welcome you back for another great stay!Best regards,
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par gm, Gestion de l’hôtel
Dear Leroy,Thank you so much for your incredible 10 out of 10 review! We are thrilled to hear that you had such a positive experience during your stay with us.Your feedback means a lot to our team, and I will be sure to share your kind words with the staff. We are dedicated to providing excellent service, and it’s wonderful to know that our efforts made a difference in your stay.We look forward to welcoming you back soon!Best regards,
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par gm, Gestion de l’hôtel
Dear Maylin,Thank you for taking the time to leave us a 5 out of 5 review! We’re thrilled to know that you had a great experience during your stay.If you have any specific highlights or suggestions you’d like to share, we would love to hear from you. Your feedback is invaluable as we strive to provide the best experience for our guests.We look forward to welcoming you back soon!Best regards,
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Everyone was very polite and helpful.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par gm, Gestion de l’hôtel
Dear Mark,Thank you for your fantastic 10 out of 10 review on Hotels.com! We’re thrilled to hear that you found our team polite and helpful during your stay.At Doubletree by Hilton Hartford Downtown, we strive to provide exceptional service to all our guests, and your feedback motivates us to continue delivering our best. We hope to welcome you back soon for another wonderful experience!Best regards,
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par gm, Gestion de l’hôtel
Dear Jacqueline,Thank you so much for your fantastic 10 out of 10 review! We're thrilled to hear you had such a wonderful stay with us. We can’t wait to welcome you back on your next visit!Best regards,
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Everything was very clean , staff was ok at best. The area around was dirty and rather empty for a downtown with a lot of homeless around
Commentaires de Gestion de l’hôtel
23 sept. 2024 par gm, Gestion de l’hôtel
Dear Tristan,Thank you for taking the time to share your feedback. We’re glad to hear you found everything clean, but we’re sorry to learn that our staff’s service didn’t meet your expectations. Your insights are valuable to us, aa we work to ensure a more welcoming atmosphere for all our guests.We hope to have the opportunity to provide you with a better experience during your next visit.Best regards,
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
23 sept. 2024 par gm, Gestion de l’hôtel
Dear Erin,Thank you for your positive feedback! We're glad to hear you had a great stay with us. If there’s anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back!Best regards,
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par gm, Gestion de l’hôtel
Dear Awele,Thank you so much for your wonderful review! We're thrilled to hear you had a fantastic stay with us. Your satisfaction means a lot to our team, and we look forward to welcoming you back soon!Best regards,
