Note fondée sur 647 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Hartford Marriott Downtown Management Team, Gestion de l’hôtel
Thank you so much for the awesome review!
par un voyageur de rockford
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Hartford Marriott Downtown Management Team, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hartford Marriott Downtown Management Team, Gestion de l’hôtel
Thank you for your review!
par un voyageur de Papillion
Publié le 20 juill. 2024 sur Expedia
Room service was awful food quality was poor didn’t even eat food.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hartford Marriott Downtown Management Team, Gestion de l’hôtel
Michael - thank you for taking the time to post a review of your stay at Marriott Hartford Downtown. I was concerned to read your feedback - please accept my apologies for the poor food quality you received with room service at our hotel. The room service troubles you encountered during your stay are not typical of the service we offer, and I regret that you were unable to address these concerns prior to your departure. We hope that you'll give us a second chance in the future to make up for the trouble you unfortunately experienced during your stay this time around.
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Great Staff. Clean property. Good food
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for your review. We appreciate your feedback!
par un voyageur
Publié le 30 juin 2024 sur Hotels
Joe the kitchen runner was super friendly and helpful. Bar staff was wonderful too. Highly recommend!
Commentaires de Gestion de l’hôtel
30 juin 2024 par B, Gestion de l’hôtel
Dear Guest,Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that Joe and our bar staff made such a positive impression on you. They work hard to provide exceptional service, and your feedback truly means a lot to them and to all of us.We greatly appreciate your recommendation and look forward to welcoming you back soon!Warm regards,BrianFront Desk SupervisorMarriott Hartford Downtown
par un voyageur
Publié le 30 juin 2024 sur Hotels
Daneisha at checkin was amazing! She greeted us with a warm welcome from the moment we arrived & she went above and beyond to answer all questions during our visit…excellent customer experience!!
Commentaires de Gestion de l’hôtel
30 juin 2024 par B, Gestion de l’hôtel
Dear Russ,Thank you for sharing your wonderful feedback! We are delighted to hear that Daneisha provided you with such a warm welcome and exceptional service during your stay. We are proud to have her as part of our team, and your kind words will surely make her day.We strive to offer excellent customer experiences to all our guests, and it is gratifying to know that Daneisha's efforts contributed to making your visit enjoyable. We look forward to welcoming you back in the future!Best regards,BrianFront Desk SupervisorHartford Marriott Downtown
par un voyageur
Publié le 29 juin 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
4 juill. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for your review. We appreciate your feedback!
par un voyageur
Publié le 18 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Hartford Marriott Management, Gestion de l’hôtel
Thank you so much for the awesome review! We look forward to hosting you again.
par un voyageur
Publié le 27 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 mai 2024 par Hotel Management, Gestion de l’hôtel
Thank you for your review. We appreciate your feedback!