Note fondée sur 207 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Avis négatif
Publié le 4 mai 2018 sur HotelsPas de ménage dans la chambre. Pas de bureau, pas de fenêtre dans le salon. Pas de petit déjeuner à l'hôtel.
Commentaires de Gestion de l’hôtel
12 mai 2018 par Mgmt., Gestion de l’hôtel
Please forgive what appears to be a misunderstanding or language barrier.
At check-in and in each suite the following statement is provided: "The Mantissa respects our guests’ privacy. Our operation is similar to what one will experience with a vacation rental. Therefore, we do not enter your room on a daily basis. We are happy to provide clean towels, additional amenities, and refresh service. Please alert our front desk attendant, in advance, of any housekeeping needs you may require.
Regards,
The Mantissa Management Team"
Additionally, we do not have a kitchen or restaurant that serves breakfast. We do, however, offer a breakfast-to-go bag for our guests and there is a breakfast restaurant 20 steps from our main entrance.
We apologize for any misunderstanding and hope you would consider returning for another visit.
Best of Regards,
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Mantissa Management Team, Gestion de l’hôtel
Thank you so much ! We’re thrilled to hear you enjoyed your stay with us. Your feedback means a lot to our team, and we look forward to welcoming you back soon.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Great rooms.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Mantissa Management Team, Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our rooms. Our team works hard to provide a comfortable and welcoming environment for all of our guests, and it means a lot to know we succeeded during your stay. We hope to have the pleasure of welcoming you back soon!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Excellent experience!
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Mantissa Management Team, Gestion de l’hôtel
"Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience at our hotel. It was a pleasure having you, and we hope to welcome you back soon for another wonderful stay!"
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Would definitely recommend this place
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Mantissa Management Team, Gestion de l’hôtel
Thank you for the recommendation! We're thrilled to hear you had a great experience and would suggest our hotel to others. We look forward to welcoming you back in the future!
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Mantissa Management Team, Gestion de l’hôtel
Thank you for your positive feedback! We appreciate your recommendation and look forward to welcoming you back soon.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par Mantissa Management Team, Gestion de l’hôtel
Thank you for sharing your positive experience! We're delighted to hear that you enjoyed your stay.We look forward to welcoming you back when you visit Hartsville again. Thank you for choosing to stay with us!
par un voyageur
First “Boutique” Hotel Experience
Publié le 29 juill. 2024 sur HotelsVery nice modern internal, but historic feel to the hotel and area. Friendly staff, very clean room and very convenient to local shops in Historic Downtown Hartsville. This was a family trip for an “unofficial” family reunion and the hotel room almost felt like “home away from home” the two nights we stayed.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Mantissa Management Team, Gestion de l’hôtel
Thank you for your kind words about our hotel. We're delighted to hear that you appreciated the blend of modern design and historic charm. Our team takes great pride in providing exceptional service and maintaining a high standard of cleanliness. We're also pleased that our convenient location in Historic Downtown Hartsville added to the enjoyment of your stay. It’s wonderful to know that your room felt like a "home away from home" during your family reunion. We look forward to welcoming you back in the future.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par Mantissa Management Team, Gestion de l’hôtel
Thank you for sharing your positive experience! We're delighted to hear that you enjoyed your stay.We look forward to welcoming you back when you visit Hartsville again. Thank you for choosing to stay with us!
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Mantissa Management Team, Gestion de l’hôtel
Thank you for your kind review. Your positive feedback is greatly appreciated.We look forward to welcoming you back on your next visit to the area.
