Ratings based on 25 Guest Reviews
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4.2 Room cleanliness
4.6 Service & staff
3.9 Room comfort
4.1 Hotel condition
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TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 27, 2022 on Hotels
by A traveller
Call to check before buying
Posted Jan. 12, 2020 on HotelsWe nearly booked somewhere else that was half the price, but noticed there were no towels included, and it wasn't a comfortable choice for our honeymoon. We saw that Vallee had: a sauna, a FIREPLACE, and free wifi... so we paid twice the price.
No sauna (it was locked), no fireplace, TV barely worked, it was quite cold, and no curtains in our bedroom = very bright night and less sleep. and... only 250 mb of internet for free... no mention of this beforehand.
We were out hiking in the mornings, and there was no one to complain to (no wifi), and they closed at 5 pm. Since we were on a short holiday (3 nights), we chose to complain at checkout. They could have offered some compensation, but just received a small apology and excuses for the sauna/fireplace/wifi. Then we stood in the cold for 30 minutes to find our directions for the next place. Usually, you receive something back in a way of food/drink/refund. Should have booked the other place, it was the same in terms of amenities but half price!
by A traveller
Posted Nov. 14, 2019 on Hotels
The overall experience was good, ideal for a relaxing time. Really cozy bungalow, cleaning was satisfactory but not great. Disappointed that we needed to do the beds ourselves and that no towels or extra toilet paper provided.
by A traveller
Posted Aug. 29, 2019 on Expedia
by A traveller
Posted Oct. 4, 2023 on Expedia
we hadden een kapotte boiler en douche kraan dus dat is wat minder maar een prachtig huisje met ruim servies lekkere broodjes service leuke eet gelegenheid mooie rustige omgeving
Comment from Hotel Management
Nov. 5, 2023 by Team Vallée les Etoiles, Hotel Management
Beste gast, Fijn om te horen dat u heeft genoten van de accommodatie, de omgeving, het park en de broodjes service. Vervelend om te horen dat de accommodatie niet geheel in orde was, onze excuses hiervoor, Wij hebben dit opgelost met de technische dienst, zodat dit voor toekomstige gasten weer helemaal in orde is. Met gastvrije groet, Team Vallée les Etoiles
by A traveller
Posted Oct. 1, 2023 on Expedia
by A traveller
Posted Sep. 26, 2023 on Expedia
Prachtige omgeving om te wandelen en mountainbiken
Comment from Hotel Management
Nov. 5, 2023 by Team Vallée les Etoiles, Hotel Management
Beste gast, Hartelijk dank voor het achterlaten van uw mening over ons park. Het doet ons goed om te horen dat u zo heeft genoten van de omgeving. Met gastvrije groet, Team Vallée les Etoiles
by A traveller
Posted Oct. 29, 2022 on Expedia
Gezellig ingerichte en schone accommodatie, zeer complete keukeninventaris.
Mooie ligging op prachtig park te midden van de natuur.
by A traveller
Posted Oct. 29, 2022 on Expedia
by A traveller