Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2019 par penny, Gestion de l’hôtel
I am so pleased to hear that you enjoyed your stay
par un voyageur
Publié le 14 oct. 2020 sur Expedia
No parking near caravan, muddy everywhere noone to tell you where on park we were staying just given map and told to look for ourselves
par un voyageur
Family holiday
Publié le 31 août 2020 sur HotelsNot bad for a family holiday. Pool is an additional surcharge of £5 per person.
par un voyageur de London
Publié le 14 août 2020 sur Expedia
The caravan was very clean, impecable, everything we needed was there, great accomodation and great services. Highly recommended!
par un voyageur
private hire - look at ur caravan before booking i
Publié le 9 nov. 2019 sur HotelsBooked a caravan for family to goto funeral was damp mouldy no heating outside was like a mud bath never stayed had to find us accommodation somewhere else not happy at all
Commentaires de Gestion de l’hôtel
9 nov. 2019 par Penny , Gestion de l’hôtel
Unfortunately due to the adverse wet weather conditions all grasslands are very boggy at present.
Yes I do fully agree with the title of your review, we offer a wide selection of Van's at different rates according to the quality of the van, you did one of our lowest priced Van's which is single glazed and electric heating. It was not mouldy, as we are very particular on our cleaning. For an additional £10 per night on your budget you would have had double glazed central heated van which would have made your stay more comfortable.
par un voyageur
Publié le 1 sept. 2019 sur Hotels
par un voyageur
Caravan
Publié le 18 août 2019 sur HotelsWe had a lovely time. Our caravan was very clean and tidy. Fantastic view our onto the lake.
Swimming pool was nice a little cold for me but the kids loved it. Could so with more seats.
Wouldn't want to be on the outskirts of the site.
Commentaires de Gestion de l’hôtel
19 août 2019 par penny, Gestion de l’hôtel
I am so pleased to hear you enjoyed your stay
par un voyageur
Publié le 11 août 2019 sur Expedia
A very quiet place away from noise which was perfect for us as being away from London.
Commentaires de Gestion de l’hôtel
19 août 2019 par penny, Gestion de l’hôtel
I am so pleased to hear that you enjoyed your stay
par un voyageur
Publié le 6 août 2019 sur Expedia
Really nice and peaceful. Clean and tidy. TVs didn't work though as just said no signal. Slight smell of cigarette smoke too on arrival . Overall a very nice place though and great location. Thankyou for allowing us to make a last minute booking.
Commentaires de Gestion de l’hôtel
6 août 2019 par Penny, Gestion de l’hôtel
I am so pleased that you enjoyed your stay and hope to see you again soon
par un voyageur
Publié le 31 juill. 2019 sur Expedia
The property was nasty. The sofa cushions were black and sticky. There are rips in the paper on the walls in the bedroom. Radiator has sharp bits of enamel coming off and loads of rust on it. The toilet hinges looked like no one had ever cleaned them. Urine and poo on them. Walls are grotty and dirty with existing splash marks of dirt on them. The shower wasn’t clean at all. There was hair in it. It dripped constantly. And there was spiders living in there.
In the double room we went to hang our clothes up and there was an old carpet stored in there. I felt grotty and dirty once I left and couldn't wait to have a shower
This caravan needs a deep clean and needs to be taken care off or just smash it up and never rent it again.
Commentaires de Gestion de l’hôtel
31 juill. 2019 par Penny, Gestion de l’hôtel
I am sorry to hear about this review. I can assure you my cleaners spend 2 hours per van to clean, and then they are inspected afterwards, there for the vans are cleaned to a high standard. this is our lowest cost van and one we call the budget van, but you are the first to ever write such a complaint.
I never had any contact from any guest complaining to me about this particular van not being clean. and I recommend that in future if you arrive at a property and it is not to your standard you contact the host asap to enable them an opportunity to address any matters.
