Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
3,8 Service et personnel
3,2 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Le propriétaire est super gentil
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Marty, Gestion de l’hôtel
Hi Mario! We are thrilled to hear that you had an excellent stay at our motel. Your positive feedback is greatly appreciated and serves as a great motivation for our team.We look forward to welcoming you back on your next visit.
par un voyageur
Don’t stay here
Publié le 8 sept. 2024 sur HotelsFilthy, even the newly renovated room was not clean. Killed 3 roaches. Worst place I have ever stayed.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Marty, Gestion de l’hôtel
We're very sorry to hear about your experience. Cleanliness is something we take seriously, and it’s unacceptable that this happened during your stay. We will address the issues you mentioned with our housekeeping and maintenance teams immediately to ensure this doesn’t happen again. We apologize for any discomfort this caused you. Thank you for bringing this to our attention, and we hope you’ll give us an opportunity to make it right in the future.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
It was not what I expected from the pictures, I was disappointed.I knew it was older and maybe not up to date but I did not expect the beds to be dirty with stains on the linens. Bed pillows I would not even have my dog lay on, and the furnishings like lamps tables and chairs … I’ve seen better looking things at Goodwill. Paid for 2 nights and didn’t even stay. This review will not let me upload pictures. I definitely should have read all reviews before booking. I will not be making this mistake again. Lesson learned. It did not have to be this way. With a little bit of elbow grease and some basic handyman skills and some savvy shopping for nice things this could be a great affordable place for people to stay.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Marty, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience fell far short of your expectations. Cleanliness and comfort are top priorities for us, and we regret that we did not meet those standards during your stay. We appreciate your suggestions for improvement, and we’ll address these concerns with our team to ensure a better experience moving forward. While we understand your disappointment, we hope you’ll consider giving us another chance in the future. Thank you again for your honest review.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
You could tell was an older motel but it was clean. Staff were awesome. Whatever we wanted or needed, they got it for us. Housekeeping staff were very helpful. I would stay there again.
Bad thing was no yellow pages to find good food.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Marty, Gestion de l’hôtel
Hi Jody! Thank you for your feedback! We're glad to hear that you found the motel clean and that our staff provided excellent service. It’s wonderful to know that the housekeeping team was helpful and that you would consider staying with us again. We appreciate your understanding of the age of the motel. Sorry for the inconvenience about the lack of Yellow Pages – we'll take that into consideration for future improvements.
par un voyageur
Publié le 31 août 2024 sur Expedia
Great customer service
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Marty, Gestion de l’hôtel
Hi Zachariah! We are thrilled to hear that you had an excellent stay at our motel. Your positive feedback is greatly appreciated and serves as a great motivation for our team.We look forward to welcoming you back on your next visit.
par un voyageur
Publié le 23 août 2024 sur Expedia
Worse hotel I've ever stayed in. The beds were comfortable but thats all the good I can say.
Commentaires de Gestion de l’hôtel
23 août 2024 par Marty, Gestion de l’hôtel
Thank you for sharing your feedback. We're glad to hear that you found the beds comfortable, but we're truly sorry that the rest of your stay did not meet your expectations. As new owners, we are actively working on significant improvements to our property, including room renovations and overall facility upgrades. We genuinely appreciate your feedback, as it helps us identify the areas that need immediate attention. We hope you'll consider giving us another chance in the future to provide you with a much better experience. Thank you for your honesty and for staying with us.
par un voyageur
Publié le 15 août 2024 sur Expedia
Dirtiest room I've stayed in my life
Commentaires de Gestion de l’hôtel
15 août 2024 par Marty, Gestion de l’hôtel
Hi Jeff! Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet the high standards we strive to maintain. Cleanliness is a top priority, and we are very sorry that we fell short during your stay.Please know that your concerns have been taken very seriously. We are conducting a thorough review with our housekeeping team to ensure this doesn't happen again. We would greatly appreciate the opportunity to discuss this with you further and make it right.Please contact us directly at [your contact information], and we will do our best to address your concerns and restore your confidence in our motel.Thank you again for bringing this to our attention, and we hope to have the chance to serve you better in the future.
par un voyageur
Publié le 10 août 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
12 août 2024 par Marty, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We're sad to hear that there were aspects of your stay that you found unsatisfactory and we understand that there were some areas where we fell short of your expectations.Your comments are very important to us, and we take them seriously as we strive to improve our services. If there are specific issues or suggestions you'd like to share, please feel free to reach out to our management team directly. We hope to have the opportunity to welcome you back in the future and provide a stay that exceeds your expectations.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Good price
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Marty, Gestion de l’hôtel
Hi Manuel! Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honest review and are sorry to hear that your experience did not fully meet your expectations.Your feedback is valuable to us, and we take it seriously as it helps us identify areas where we can improve. If there were specific issues or aspects of your stay that you were dissatisfied with, we would love to hear more details so we can address them directly.We are committed to providing a comfortable and enjoyable experience for all our guests, and we hope to have the opportunity to welcome you back in the future and provide a stay that exceeds your expectations.Thank you again for your feedback.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
The room was horrible it was dirty
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Marty, Gestion de l’hôtel
Hi Trish! Thank you for taking the time to share your experience with us. We are deeply sorry to hear that your room did not meet your expectations and that you found it to be dirty. This is not the standard we strive to maintain.Your feedback is extremely valuable to us, and we will address this issue with our housekeeping team immediately to ensure it does not happen again. We understand how important a clean and comfortable room is for our guests, and we sincerely apologize for falling short in this regard. If you would like to discuss your stay further or give us another chance to provide you with a better experience, please do not hesitate to contact us directly.
